# MTA TrainTime — Railroad tickets and trips

> Official app for Long Island Rail Road and Metro-North Railroad tickets, trip planning, and train tracking. (iPhone/iPad app by Metropolitan Transportation Authority.)

- Source: https://appshunter.io/ios/app/mta-traintime/id1104885987 (this page in markdown: same URL + `.md`)
- Developer: [Metropolitan Transportation Authority](https://appshunter.io/developer/528916105)
- Category: Navigation
- Price: Free
- Rating: 4.90/5 from 211,088 App Store ratings · 425 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 109 MB
- Languages: American English, Italian, Korean, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2016-06-30
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mta-traintime/id1104885987/reviews.md

## What is MTA TrainTime?

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Apple Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app

## Key features

- Buy and use railroad tickets
- Plan trips with departure times
- Real-time GPS train tracking
- View train car layouts and crowding
- Split ticket payments
- Share trip details

## Chart rankings

- #8 in Top Free · Navigation (US App Store)

## What do users think of MTA TrainTime?

Overall sentiment: positive

**Pros**

- 🚀 Efficient and easy to use
- 👍 Consolidated app with all features
- 🚅 Accurate real-time train tracking
- 💳 Seamless ticket purchasing
- 📆 Helpful calendar integration

**Cons**

- 🐛 Occasional bugs and glitches
- 🕰️ Inconsistent train arrival/departure times
- 🔍 Difficult to find older tickets
- 🔀 Confusing ticket type selection

**Commonly reported bugs**

- Ticket purchase failures
- Device blocked from purchasing tickets
- Incorrect track information displayed

**Most requested features**

- Apple Watch support
- Ability to plan trips for future dates
- More detailed crowding/capacity information
- Improved search and filtering options

## Recent user reviews (10 of 425)

All indexed reviews: https://appshunter.io/ios/app/mta-traintime/id1104885987/reviews.md

### 1/5 — Why do you need my phone?

*2026-08-24, version 10.12.0*

Privacy concerns! You did fine with my email login for years, so why are you invading my privacy by requiring my phone number to buy tickets? Maybe because you want to sell my data?

### 1/5 — Buggy trash

*2026-08-21, version 10.12.0*

Holy mother of god the phone otp input doesn't work I can't login it won't let me type!!!!!

### 1/5 — Illegally fingerprints your device

*2026-08-20, version 10.12.0*

Found out today that the app is in violation of Apple’s policy prohibiting fingerprinting devices. After submitting a valid dispute for a ticket the app scammed me out of, the app blocked my device, not just the account, to try to pressure me into dropping the dispute.  This would only be possible if the app is in violation of Apple’s policies.  Meaning this app is likely also illegally pulling other information from your phone.

### 1/5 — SHAME ON THE MTA!!

*2026-08-18, version 10.11.0*

New ticket system is a SCAM more than once I’ve been threatened with a “late activation” fee despite activating my ticket ON TIME. Greedy company just wants to steal $$$ from honest riders 👎

### 1/5 — Useless cash grab

*2026-08-14, version 10.11.0*

Stupid app. Its manufactured to take as much money from you as possible

### 1/5 — Terrible now.

*2026-08-09, version 10.10.0*

Do you like to have your rides tracked, get hit with an $8 surcharge, and have no option for round trip, 10-trip, or weekly tickets? (And be forced to use your ticket on the same exact day???) Then MTA TrainTime is for you! /s

### 1/5 — New surcharge

*2026-08-05, version 10.10.0*

LIRR is trying to find any means of overcharging its customers. Apparently if you don’t activate your tickets before boarding, you’re charged $8. Better to buy the physical tickets. That system is completely garbage.

### 1/5 — Frustrating Customer Support

*2026-08-05, version 10.10.0*

Got a new phone and had to switch my account and got automatically locked out. When I went to customer support to get help, the support team was very rude and told me this was my fault and I was liable for $200 loss.

### 1/5 — Predatory Surcharges

*2026-08-03, version 10.9.0*

The app works well. The new surcharges are overly harsh. Have you ever been running for your train? Sometimes you just can’t activate or purchase tickets before you step in the train but that doesn’t mean you weren’t going purchase and activate your tickets. Also if you purchased and activated a ticket even if you activated it late clearly you weren’t trying to avoid paying. This ultimately punishes the wrong people.

### 1/5 — Scam

*2026-08-01, version 10.9.0*

This app is a scam; when you try to buy a ticket, it gives you an error, but when you try again, they charge you multiple times—and then they say the tickets are non-refundable. Customer service is really bad; they don't even answer questions to help the customer.

## Frequently asked questions about MTA TrainTime

### What can I do with the MTA TrainTime app?

The MTA TrainTime app allows you to buy and use tickets for the Long Island Rail Road and Metro-North Railroad. You can also plan your trips, track your trains in real-time with GPS, see train car layouts and crowding information, and share your trip details with others.

### How do I buy tickets in the app?

You can purchase tickets directly within the app using Apple Pay or a credit/debit card. The app also supports splitting payments between two cards for your convenience.

### Is the MTA TrainTime app free to use?

Yes, the MTA TrainTime app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### Can I plan trips with multiple stops?

Yes, the trip planning feature allows you to search for two origin and/or two destination stations at once. This helps you plan journeys that may involve transfers or complex routes.

### What information is available for my train journey?

In addition to real-time GPS tracking, you can see departure times, transfer details, the layout of your train, and how crowded each car is. You can also save frequent trains for quick access.

## Version history (last 5 releases)

### 10.13.0 — 2026-08-27

Minor bug fixes & improvements.

### 10.12.0 — 2026-08-20

Minor bug fixes & improvements.

### 10.11.0 — 2026-08-12

Minor bug fixes and improvements.

### 10.10.0 — 2026-08-05

Minor bug fixes & improvements.

### 10.9.0 — 2026-07-31

Minor bug fixes & improvements.

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## More apps by Metropolitan Transportation Authority

- [The Official MTA App](https://appshunter.io/ios/app/the-official-mta-app/id1297605670)

All apps by Metropolitan Transportation Authority: https://appshunter.io/developer/528916105

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*