# MTailor - Custom Clothing — user reviews > 211 indexed App Store user reviews of MTailor by Bit Body, Inc., rated 4.60/5 from 4,985 ratings. - Source: https://appshunter.io/ios/app/mtailor-custom-clothing/id816042916/reviews - App overview in markdown: https://appshunter.io/ios/app/mtailor-custom-clothing/id816042916.md - Rating breakdown: 5★ 4,001 · 4★ 601 · 3★ 116 · 2★ 61 · 1★ 206 ## What do users think of MTailor? Overall sentiment: positive **Pros** - 👍 Great fit and quality - 🚀 Excellent customer service - 💡 Innovative measurement technology - 👍 Customizable options - 👍 Affordable pricing **Cons** - 🐛 Inconsistent sizing across orders - ⏱️ Slow shipping and long wait times - 💰 Expensive shipping costs for international customers - 🤔 Confusing product naming/descriptions **Commonly reported bugs** - Video upload issues - Incorrect measurements leading to poor fit **Most requested features** - More fabric and color options - In-person measurement option - Live customer support - Improved quality control ## Newest reviews (17 of 211) ### 4/5 — Great clothes poor support *2026-07-08, version 4.119* The clothing takes a while but the fit is usually very good, however the support is terrible. Tracking information isn’t very accurate as it shows items have shipped when in fact they are in production. The app support says they’ll respond in 5 minutes, but it could be much longer….currently I have a request in for over 30 minutes with no responses. Email support is supposed to be within 24 hours and again it’s been a couple of days. The clothes are worth the wait l, but if there is an issue be prepared for delays and frustration. ### 5/5 — Best fit ever *2026-05-21, version 4.118* I have never found clothing that fits this perfectly. This the only place I will be looking for clothing from now on. ### 5/5 — It actually works *2026-05-10, version 4.117* The measuring process is extremely accurate but can be edited if needed. I have ordered 2 suits several dress shirts, chinos and a polo shirt and so far I’ve been impressed. Because of the unrest in the Middle East (suits are manufactured in Bangladesh) my suit was delayed then eventually lost and Customer Service expedited another one for me. I truly feel like MTailor is my custom tailor ### 5/5 — Pleasantly Surprised *2026-05-07, version 4.117* I was apprehensive to buy something that I didn’t try on. My wife commented on the shirt and said, “You have never had a shirt that actually fits you. That one does”. The suit is the same, it fits perfectly. Quick, efficient, and no shopping required!👍👍 ### 5/5 — Perfect fit *2026-05-04, version 4.117* I was quite skeptical about buying a suit online. When I needed a suit for my son’s wedding (in a color I didn’t have) I decided to try MTailor. My other choice was to try a bespoke tailor. I ordered far enough in advance to purchase another if it didn’t work out. I got it when promised and it fits better than any suit I have ever had. I did not need one bit of tailoring. I also received multiple compliments on it. If I had to find a nit to pick, there were some deep wrinkles from shipping. But steaming removed them. I’m a believer now and would buy again!!! ### 5/5 — Happy with fit *2026-04-27, version 4.117* I’ve just recently made a second order after receiving and wearing the first order of several jeans and chinos for about a month. I’m very happy with the first order. They all fit perfectly. I’ve had a lot of trouble finding anything off the shelf that fits. The jeans seem to be of thicker material than off the shelf jean material. I’ve also like the add ons I got: the INVISISTRETCH waistband makes them stay up (my flat butt was always causing butt crack, not with these); and I love the cellphone pocket. It is much easier to get the phone in and out since it is lower. I got the subtle style cellphone pocket and like it. It fits my normal size iPhone 15. It may be a bit difficult to get a larger cellphone into it. ### 5/5 — Really good experience *2026-04-23, version 4.117* I have ordered a couple of pairs of jeans as well as a suit from MTailor. Great experience every time. When my first pair of jeans arrived and I tried them on, I started laughing. The jeans fit me perfectly. When my suit arrived, the pants fit perfectly but the suit jacket was too small. No problem. MTailor worked with me to adjust the fit. The remake was free. I highly recommend MTailor. ### 5/5 — Great service *2026-04-03, version 4.116* customer service is stellar. suits are high quality and affordable. it really is as easy as the app makes it seem ### 5/5 — Great Customer Service! *2026-03-29, version 4.116* Ordered a dress shirt from MTailor. App was easy to use. More importantly it was efficient. The only issue was it had a small stain on the front. MTailor did not hesitate to make me another identical shirt and ship it. All I did was email them and included pictures of the shirt in the packaging. Second shirt arrived, perfect fit and even better…great customer service. ### 5/5 — What a great product! *2026-03-18* I am honestly super-pleased with the entire process, from excellent stomper support down to the quality of the shirt I ordered! I am an extremely difficult fit - that’s why I tried MTailoras (hopefully) a less expensive alternative to an actual tailor in-person. The first shirt arrived (didn’t fit properly), the second attempted shirt arrived (still didn’t fit properly), then the third fealty-fitting shirt arrived - BINGO! None of this process was painful and the customer service was unmatched! They really made the entire process really easy. Since I am a hard-fit, I expected issues and problems and more costs but I was happily wrong. Now MTailor has my measurements and the following shirts I buy will fit perfectly! Thanks to the entire MTailor team: from the customer service to the people who make the product - very nice workmanship. They even asked me if I wear a watch and which wrist - they made that it a little looser to accommodate my watch! ### 5/5 — Excellent customer support *2026-03-17, version 4.115* I purchased custom jeans and was very excited because I can seldom find any that fit well. The initial pair I received was a bit large for my waist, but they quickly remade after a few more photos. The remade pair fit perfectly. I am so pleased that I bought another pair in a different color. Highly recommend ### 5/5 — Astounded *2026-03-14, version 4.115* My first purchase was the premium tuxedo. Nothing has ever fit me so well in my life. I was absolutely amazed. And so was the hyper-critical person I showed it too. They got a loyal customer for life. ### 5/5 — Great products! *2026-03-05, version 4.115* Great fit and fair price ### 5/5 — Perfect Fit *2026-03-04, version 4.115* Technology scan nailed the fit for me on the first shirt. Ordered 3 more the next day. ### 5/5 — Fantastic products *2026-02-28, version 4.115* I have ordered items for several years now and they just get better. Perfect fit and if not they will redo that item free. Just ordered a new set of jeans and extremely satisfied. ### 5/5 — Great Customer Service *2026-02-28, version 4.115* I placed an order for pants and shirts with M-Tailor. It had been several years since my last order so I did a new measurement profile. When my cloths arrived insincere them per the instructions. And they shrank and were no longer a good fit. I reached out to M-Tailor and they promptly responded and were great! With some picture of me in the shrunken cloths they suggested changes and reproduced the order. They were right on the mark and I love the cloths- as son have all my past orders! I judge vendors by how they address problems and M-Tailor excelled! ### 5/5 — Wonderful! *2026-01-26, version 4.115* This suit fits so well!!!! I haven’t been able to find a tailor who can tailor my suits properly for me EVER (I am 45 years old)! Suits have fit terribly for literally decades. Thank you MTailor - this suit is absolutely PERFECT! I will order more suits later today. Thank you thank you thank you!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 stars *2026-08-02, version 4.119.1* The claim here is handcrafted clothes with a proper fit. I was sent clothes that were probably 6 times too larger and looked like they were sewn with someone’s buttocks while blindfolded. Absolutely abysmal, save your tome and money and NEVER give them a recording of you half-naked. ### 1/5 — This app sucks *2026-07-12, version 4.119* I tried 4 times to do the measurement and it kept giving me an error message. Don’t waste your time. ### 1/5 — Used to be good. Not anymore *2026-02-25, version 4.115* Will cancel your order with zero warning and fail to follow up, then refuse to help you. ### 1/5 — Terrible *2025-10-09, version 4.107* This app doesn’t does what it says!!! Very disappointing… ### 1/5 — If you can’t talk to someone, no thanks *2025-08-26, version 4.105* Why do companies today believe it is okay to hide themselves from their customers? If you don’t have someone to answer a BASIC TELEPHONE, I have no interest in waiting days to email back and forth with a server. ABSURD to believe this is sustainable. People who pay even $90 for a shirt want a person to answer a phone call. Ridiculous. ### 1/5 — Not Good *2025-07-04, version 4.100* I think frequently the majority of people who write these reviews are writing fake reviews. Furthermore, the majority of people that have not had a good experience do not come back to write a review. I did not have a good experience, and I’m coming to write about it in the hopes it will help you. I used the app to get my measurements. I then did it again and got different measurements. I contacted the chat person via the app, and she didn’t know much about. ### 1/5 — Video won’t upload *2025-03-27, version 4.94* Tried the video fitting five times, timed out each time. Waste of time. ### 1/5 — Nice materials and tailoring skills, but horrible fit *2025-03-19, version 4.93.1* Hi, I had a pair of jeans, a shirt, and shorts made. First the materials used were very nice. The finishing of the tailoring was very nice too. The seams were finished very nicely with no straggling threads or anything. However, the whole thing with the app is it supposedly measures you well. This was not the case for me at all. The jeans are too long and puddle up on any shoes I wear them with. The shirt widens at my gut but then narrows again underneath it so it accentuates my large gut unflatteringly. It should have stayed wider to hang away from the bottom of my gut to minimize its look. It’s also so tight all over that it wouldn’t fit if I washed it. The shorts are too tight across the front, so the pockets pull wide open and the side seams are bent back to try and fit around me. I could get better fit from clothes at Old Navy for a quarter of the price (although the materials used would be much less quality). For the app saying it can tailor me better than a real person, I found this not to be the case at all. For the cost, I find this to be a rip-off, honestly. I know I can get free remakes, but for the fit being so bad from the start, I no longer have faith in the app at all. ### 1/5 — App is trash *2024-08-08, version 4.76* worthless app, doesn’t even tell you proper shipping info. ### 1/5 — Shipping insane *2024-07-31, version 4.75* $30 USD shipping to Canada? That’s nuts ## Most praised reviews (10 highest-rated) ### 5/5 — Support *2026-08-23, version 4.120* Exceptional, timely professional support ### 5/5 — Suit and Shirt *2026-08-15, version 4.120* I preserved a suit and a shirt from MTailor and I am extremely pleased with them. The shirt and suit fit perfectly. They go down to the small details, and the clothes fit far better than off the shelf. Delivery was also very quick. ### 5/5 — Great, affordable & accurate option *2026-08-14, version 4.120* Best option I have found to-date for custom tailored shirts with decent quality at a reasonable price. My first two shirts fit perfectly, and since I can’t buy off the rack, I am extremely pleased and ordered more shirts. ### 5/5 — Suit fits perfectly! *2026-08-06, version 4.119.1* I ordered a suit online using the virtual tailor. The suit fits perfectly. High recommend! ### 5/5 — Easy process, truly free remakes if needed *2026-07-12, version 4.119* The process to get “tailored” at home was a breeze and they did 2 remakes absolutely free for me even though the fit was just a tad off. No questions asked, and the remakes fit fantastically. I will recommend MTailor to anyone. ### 5/5 — Well Done! *2026-07-08, version 4.119* From the very first step the team at M Tailor made sure every detail was to my liking. They were willing to take the time to make sure my concerns were well handled and I was more than happy with my suit. I will be back soon for shirts and some fall blazers for sure. Thanks to Eurish and all the team that helped me out. ### 5/5 — Got my first item! *2026-06-22, version 4.118* I initially had trouble with the measurements using my iPad — it worked great in my iPhone. I ordered a shirt as a test; my Large Long is difficult to find any more. It took a while to get the shirt — it is custom! — but it fits perfectly I will try some dress chino slacks next, but I am very pleased with the app and product. ### 5/5 — Great Job *2026-06-01, version 4.118* First pair of jeans came to big re sized as instructed received the second pair perfect the team walks you through very accommodating also the 2nd pair was sent free of charge. If your hard to fit or not M Tailor is the place. ### 5/5 — Helpful People. *2026-05-30, version 4.118* I ordered a suit and the fit was great with one small issue and they addressed it quickly. As a big and tall man I was worried about the process but I am already looking at what to get next. ### 5/5 — A shirt that finally fits *2026-05-25, version 4.118* Tried this on a whim as I have a wedding coming up and I am so tired of not being able to find a shirt that fits right, I am average height but have a big neck and shoulders. Used the app to find my exact measurements totally expecting that I would probably have to resize for any potential issues. After about 20 days I received the shirt, tried it on and couldn’t believe that it fits absolutely perfectly. Tailoring is neat and the cotton feels amazing. I will definitely be using M Tailor again for custom fits. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*