# MTB Neo — Same Trust, Neo Banking!

> Mobile banking app for managing accounts, transfers, payments, and more. (iPhone/iPad app by Mutual Trust Bank Limited.)

- Source: https://appshunter.io/ios/app/mtb-neo/id893471328 (this page in markdown: same URL + `.md`)
- Developer: [Mutual Trust Bank Limited](https://appshunter.io/developer/1568280319)
- Category: Finance, Utilities
- Price: Free
- Rating: 3.40/5 from 233 App Store ratings · 121 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 140 MB
- Languages: American English
- Released: 2014-07-06
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mtb-neo/id893471328/reviews.md

## What is MTB Neo?

Stay connected to your MTB account and services 24/7 with the MTB Neo App, now available for iOS devices. This convenient, free service is offered to all MTB customers registered for the MTB Neo App. With the MTB Neo, you can:

* View account information in real-time
* Transfer funds to MTB or other banks via NPSB/BEFTN/RTGS
* Perform MFS transfers and add beneficiaries
* Recharge mobile phones instantly
* Access credit card details and pay bills (in local and international currencies)
* Opening FDR & DPS products
* Order checkbooks and much more

How do you activate the MTB Neo App on your device?
1. Click on Register to MTB Neo
2. Input your registered mobile number
3. Verify OTP
4. Select your bank account number or card number
5. Set your user ID and password
6. You are ready to log in to MTB Neo

Your Security Is Our Priority

MTB ensures a secure mobile-based banking experience with state-of-the-art security features:
* Registration Required: You must be registered for MTB Neo to access the iOS app.
* Activation Process: App usage requires an activation request from your MTB Neo account.
* Advanced Encryption: The service is secured by SSL encryption and additional proprietary encryption technology from MTB.
* Device Restriction: Only registered devices can access the MTB Neo iOS App.
* Two-Factor Authentication: Every transaction is protected by two-factor authentication for added security.
Need Assistance?

Our 24/7 MTB Contact Centre is here to help:
* Domestic Calls: 16219 or 096040 16219
* International Calls: +880 96040 16219
* Email: customer.service@mutualtrustbank.com

With MTB Neo, enjoy seamless, secure, and convenient banking at your fingertips!

## Key features

- Real-time account information
- Fund transfers (local & international)
- Mobile top-up
- Credit card management
- Bill payments
- FDR & DPS account opening
- Checkbook ordering

## What do users think of MTB Neo?

Overall sentiment: mixed

**Pros**

- 👍 Excellent user interface
- 🚀 Smooth and fast performance
- 🔒 Enhanced security features
- 💡 Convenient features like DPS and FDR opening
- 👍 Fresh and new UI design

**Cons**

- 🐛 App crashes frequently
- 🐛 Biometric login not working
- 🐛 Compatibility issues with new iOS versions
- 🐛 Slow loading times and server connection issues
- 🐛 Bugs in specific features like mobile recharge and QR payment

**Commonly reported bugs**

- App crashes on launch for new iPhones
- App not working on iPad Air 6
- Credit card details not visible in the app
- QR payment not working
- Registration process bug causing app to close

**Most requested features**

- Add option to choose OTP delivery method
- Provide deposit scheme closure option in the app
- Bring back transaction screenshot sharing feature
- Add card to Apple Wallet integration
- Improve RTGS feature

## Recent user reviews (10 of 121)

All indexed reviews: https://appshunter.io/ios/app/mtb-neo/id893471328/reviews.md

### 2/5 — App crashed

*2026-06-16, version 6.1.5*

App crashes when clicking Mobile Recharge. Fix it As soon as possible

### 5/5 — Pretty good

*2026-06-07, version 6.1.5*

Works fine both in BD and outside BD

### 5/5 — Best banking app

*2026-05-11, version 6.1.5*

Please add option for creating Monthly Benefit Plan from the app

### 4/5 — Bring a nfc card payment solution from mtb app

*2026-05-08*

Plz add a possible way to pay directly from mtb app like google pay or apple pay so we can use our card from the app to pay via nfc. No need to carry physical cards if its possible and it can lead people to make more transactions as its more fun to use.

**Developer response:** Thank you so much sir for your suggestion. we will try to incorporate it in upcoming version.

### 5/5 — best

*2026-05-01, version 6.1.5*

best

### 5/5 — It's very helpful with too many features

*2026-04-30, version 6.1.5*

This app is very helpful for me to have mobile recharge,online transaction ,getting bank statement ,paying my utility bill as well

### 2/5 — Too much slow

*2026-04-02, version 6.1.5*

Not properly work otp didn’t come on time.

### 1/5 — My device iOS 15 plz update and fix for me !

*2026-03-02, version 6.1.1*

Plz iOS 15 not supported fix this !

### 2/5 — App crash

*2026-02-26, version 6.1.3*

The app crashes every time I select the mobile recharge option.

### 5/5 — Excellent App

*2026-01-20*

So far mtb neo has all the necessary facilities. Better than other banking apps

**Developer response:** Thank you so much sir for your valuable feedback. Stay with MTB

## Frequently asked questions about MTB Neo

### What can I do with the MTB Neo App?

The MTB Neo App allows you to view your account information in real-time, transfer funds to other accounts, perform mobile recharges, access credit card details, pay bills, open FDR & DPS products, and order checkbooks. It provides a comprehensive suite of banking services accessible 24/7.

### How do I activate the MTB Neo App?

To activate the app, you need to register for MTB Neo, input your registered mobile number, verify the OTP, select your bank account or card number, and then set your user ID and password. This process ensures a secure and personalized banking experience.

### Is the MTB Neo App secure?

Yes, the app prioritizes your security with state-of-the-art features. This includes registration requirements, an activation process, advanced SSL and proprietary encryption, device restriction to registered devices, and two-factor authentication for all transactions.

### Is the MTB Neo App free to use?

Yes, the MTB Neo App is a free service offered to all MTB customers who are registered for the MTB Neo App. There are no charges for using the app itself.

### What devices is the MTB Neo App compatible with?

Currently, the MTB Neo App is available for iOS devices. Ensure your device meets the necessary operating system requirements for optimal performance and security.

## Version history (last 5 releases)

### 6.1.9 — 2026-08-11

•⁠  ⁠Bangla QR Payment Before Login
•⁠  ⁠Bangla QR Payment via QR Upload or Merchant ID
•⁠  ⁠In-App Update Notification Pop-Up
•⁠  ⁠Enhanced Screen Resolution Uniformity

### 6.1.8 — 2026-08-10

•⁠  ⁠Bangla QR Payment Before Login
•⁠  ⁠Bangla QR Payment via QR Upload or Merchant ID
•⁠  ⁠In-App Update Notification Pop-Up
•⁠  ⁠Enhanced Screen Resolution Uniformity

### 6.1.7 — 2026-07-05

•Enhanced app security with advanced fraud and threat protection
* Enabled card-to-card transfers between Prepaid and Credit Cards
* Transfers from prepaid cards to other bank cards, external bank accounts, and account-to-card transfers
* Fixed prepaid card balance display issues
* Introduced Torit Loan notifications and new service integrations

### 6.1.6 — 2026-06-28

**Security Enhancements**
- Detection of malicious applications/packages with automatic access blocking
- User-facing alerts when potential security threats are detected
- Detection of Developer Mode activation
- VPN usage and rooted device detection
- Protection against overlay-based attacks
- Emulator / non-genuine device detection
- Screenshot capture restriction within the app
- Mandatory 2-minute interval between consecutive transactions

**Feature Updates & Fixes**
- Resolved the single prepaid card balance display issue
- Card-to-card transactions are now enabled:
  - Prepaid Card → Credit Card
  - Credit Card → Prepaid Card
- NPSB transaction capabilities integrated, including:
  - Transfers from Prepaid Cards to other bank cards
  - Transfers from Prepaid Cards to external bank accounts
  - Transfers from Accounts to other bank cards

**New Features**
- Torit Loan push notification and first-time splash screen
- Roads & Highways integration
- Center for Zakat integration

### 6.1.5 — 2026-03-05

Credit card payment in single currency (BDT)
Prepaid card statement
Email alerts on Login
bKash transaction bug fixation 
QR Payment- EMI journey fixation
Voice banking shortcut setting
FAQ for overseas customer’s service request
Credit card number masking issue fixation
Pension scheme month fixation

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## More apps by Mutual Trust Bank Limited

- [MTB MFA APP](https://appshunter.io/ios/app/mtb-mfa-app/id1641269341)
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- [MTB Lenden](https://appshunter.io/ios/app/mtb-lenden/id6772437430)

All apps by Mutual Trust Bank Limited: https://appshunter.io/developer/1568280319

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*