# MTC Federal Mobile Banking — user reviews > 61 indexed App Store user reviews of MTC Federal Mobile Banking by MTC Federal Credit Union, rated 4.77/5 from 3,115 ratings. - Source: https://appshunter.io/ios/app/mtc-federal-mobile-banking/id536599203/reviews - App overview in markdown: https://appshunter.io/ios/app/mtc-federal-mobile-banking/id536599203.md - Rating breakdown: 5★ 2,669 · 4★ 299 · 3★ 88 · 2★ 22 · 1★ 48 ## What do users think of MTC Federal Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Great app - 🚀 Easy and convenient - 🔒 Secure and reliable - 💡 Fingerprint login - 👍 User-friendly interface - 👍 Smooth and responsive - 👍 Excellent customer service **Cons** - 🐛 Login issues - 🐛 Verification email problems - 🐛 Face ID/fingerprint not working - 🐛 Crashes and freezes - 🐛 Slow transaction updates - 🐛 Incompatible with newer devices **Commonly reported bugs** - Cannot sign in - Deposit check feature not working - Recurring payment changes not possible **Most requested features** - Add credit card features - Show pending transactions - Ability to print statements - Linked to local bank locations - Advanced account tracking tools ## Newest reviews (10 of 61) ### 3/5 — Review *2021-09-27, version 4.38.203* We need to be able to print out bank statements and bank history on this site. This site need more options and we should be able to get our account number on this site as well. ### 4/5 — Almost 5 Stars *2021-04-06, version 4.38.192* Allow the credit card part of the app to show purchases and charge history. ### 4/5 — Pretty good app *2019-11-30, version 4.19.131* This is very handy. I don’t see where you can find pending transactions like you can on the website though ### 4/5 — Thanks *2019-08-18, version 4.19.131* Very easy to get through. Up to date! ### 5/5 — Glad we Changed *2019-08-01, version 4.19.131* It feels great being with a Credit Union that cares about their Members! ### 5/5 — Awesome credit union!! *2019-06-25, version 4.19.131* We love out MTC credit union!!! ### 5/5 — MTC IS GREAT! *2019-05-25, version 4.19.131* MTC IS GREAT! ### 5/5 — Great! *2019-03-25, version 4.2.254* Perfect to-the-point app. Been checking my accounts, depositing checks and paying bills through this app for years now. Never crashes or freezes. This app keeps me a member even though I’m 100+ miles from the nearest branch. ### 5/5 — Reliable and convenient *2019-02-28, version 4.2.254* The app does it’s job every time I’ve used it. Always works, and easy to navigate. Looking forward to future updates to make the service even better. ### 4/5 — Very happy with app *2019-01-08, version 4.2.254* Would be nice if there was a graph that add all the balances in different accounts together to track total funds. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t even sign in *2025-05-04, version 2025.4.0* This app is trash keeps saying no internet connection but EVERY other app I have works. Just this one doesn’t. Uninstalling and switching banks on Monday if not fixed. ### 1/5 — Cannot login *2025-03-04, version 2025.2.1* It used to work, but suddenly stopped. Not impressed ### 1/5 — New update is awful *2024-11-12, version 2024.10.0* I’m seriously considering leaving the bank just because of the new app. It’s awful. No Face ID anymore, you have to scroll down just to see your accounts. Why is my credit karma rip off the first thing at the top? It’s impressive how bad this app is. ### 1/5 — What happen to faceID login in new update? *2024-11-04, version 2024.10.0* Will not log in using faceID. Have to use password every time. Don’t list it in the things the app will do if the app will not allow you to us it. ### 1/5 — Not working *2024-11-04, version 2024.10.0* Doesn’t send verification emails like it should ### 1/5 — Don’t do business with these people! *2022-11-19, version 4.38.204* Don’t do business with these people! Won’t even cash your savings bonds! Even if you have an account there! As that were given to us by the company itself!!! ### 1/5 — Horrible. *2022-09-16, version 4.38.204* I’ve had to sign in 3 times trying to apply for a loan because this times out so quickly. ### 1/5 — Was better before *2021-04-10, version 4.38.192* Face recognition not working ### 1/5 — Needs iPhone X support *2018-11-21, version 4.2.254* Used to use on my 6S. Great app for what I needed. However after upgrading, it's hard to use. ### 2/5 — New App is not very good *2024-11-13, version 2024.10.0* The new version is not very good at all. It’s too busy on the main page, whereas the old one was simpler and easier to navigate. Also, when doing internal transfers, the deposit would show up immediately on the old app, whereas it takes a while for the new one. The password login is a pain as well, as it won’t let you use a simple password versus the old version. Still need to work the bugs out on the new version, and make it simpler to use. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2024-09-25, version 4.38.204* Great ### 5/5 — Excellent Experience *2024-02-12, version 4.38.204* Came to the branch needing help with my account & Ashley Morris helped with everything needed. She helped get me set up with online banking and get the other things I needed taken care of as well. She blessed my day! ### 5/5 — Happy *2022-05-14, version 4.38.204* I love the app! I always feel safe. I don’t like the amount of time it takes to get a new card but I understand it. Thank you MTC FEDERAL for making my life easier ### 5/5 — Great app. Wish to See pending transactions from the app. *2022-05-13, version 4.38.204* Love using it to see my accounts. Love the ability to use fingerprints to assess instead of logging in all the time. I am one that forgets passwords fairly easily therefore alternative log in is awesome. Only problem is I own a credit card with them and it isn’t allowing me to see my transaction history. Will have to stop again at the facility to see if we can resolve this. ### 5/5 — Great job *2022-01-12, version 4.38.203* Like the Service ### 5/5 — MTC Mobile App *2021-08-28, version 4.38.192* Easy and very responsive. Most everything I need is featured on the app. Besides that MTC is the best bank around ### 5/5 — New interface *2021-04-07, version 4.38.192* The new interface is good. I do miss the graphs. I really like the way it shows the account totals. ### 5/5 — Location *2021-01-22, version 4.19.131* Would be nice to have a location where we live, or linked to an affiliated well known bank. ### 5/5 — Donaldson Center *2020-01-17, version 4.19.131* Thank you for your smiles and kindness that’s always show it to me very helpful and means a lot especially when you are a senior citizen thank you ladies🥰 ### 5/5 — Simply reliable and easy to use. *2019-10-30, version 4.19.131* Love having access to MTC and the mobile app. This is truly the best credit union I’ve belonged to. Keep it up guys, you’re doing a wonderful job and are building life long relationships! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*