# MTS Mobile Hub — user reviews

> 13 indexed App Store user reviews of MTS Mobile Hub by San Diego Metropolitan Transit System, rated 2.09/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/mts-mobile-hub/id1443999653/reviews
- App overview in markdown: https://appshunter.io/ios/app/mts-mobile-hub/id1443999653.md
- Rating breakdown: 5★ 5 · 4★ 4 · 3★ 2 · 2★ 0 · 1★ 22

## Newest reviews (3 of 13)

### 1/5 — Orientation

*2019-12-17, version 1.1*

The app should work in either portrait or landscape orientation. Currently on the iPad you forced to use it in portrait mode; it is clumsy to hold an iPad that way. It is the opposite on an iPhone, obviously the app is designed for that device.

### 1/5 — Cost more to use this than to use cash

*2019-11-23, version 1.1*

You don’t have a one way ride pass? I have to buy a day pass? Never mind! Off my phone you go.

### 1/5 — Pointless

*2019-11-08, version 1.0*

There is no way to buy passes with the app so it’s pretty much pointless. Google Maps already does everything this app does and more.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even join

*2024-05-26*

I’ve tried to register on the app and it never works. It requires a One-Time Password that is texted to the given phone number. The password never sends. Use PRONTO, user friendly and actually works.

### 1/5 — No update in 4 years? Garbage.

*2024-01-23*

There is no support. Try a different app. This should be deleted.

### 1/5 — Outdated use Pronto and Google maps apps instead

*2023-07-09*

Update or remove this app Compass cards are no longer used for San Diego bus and trolley use Pronto app for ticket and Google for schedule

### 1/5 — Useless junk

*2023-07-06*

PLANNING A TRIP DOES NOT HAVE STOPS ON THE MAP AND IT DOES NOT USE SAVED FAVORITES.  PURE JUNK.

### 1/5 — Doesn’t work

*2023-05-21*

Doesn’t work.  Flashes open then closes in less than 1sec.

### 1/5 — Can’t even register

*2023-04-28*

Site is down on a bus and can’t register. Can’t pay with credit card, phone or break a $20. Horrible app

### 1/5 — Complete Garbage

*2022-04-16, version 1.1*

Says last santee trolley is at 8:30PM when the entire city of San Diego knows that it runs until almost midnight. It’s horrible with its scheduling, doesn’t say any buses or trolleys are available after 9PM on the app, ridiculous, on gawd, get your app together.

### 1/5 — Does NOT work

*2020-08-06, version 1.1*

Keeps saying the certificate is invalid and private information is at risk. 
Does not load addresses and says no route information. It’s completely useless.

### 1/5 — Does not work

*2020-01-07, version 1.1*

The app does not work

### 1/5 — Bad app

*2019-12-30, version 1.1*

This app does not work well at all. You are better off if you ask one of the metro cops.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*