# MTV — user reviews > 51 indexed App Store user reviews of MTV by Viacom International Inc., rated 4.20/5 from 20,057 ratings. - Source: https://appshunter.io/ios/app/mtv/id422366403/reviews - App overview in markdown: https://appshunter.io/ios/app/mtv/id422366403.md - Rating breakdown: 5★ 14,527 · 4★ 1,678 · 3★ 698 · 2★ 474 · 1★ 2,680 ## What do users think of MTV? Overall sentiment: negative **Pros** - 👍 Reliable streaming - 🚀 Fast loading times - 📺 Good content selection **Cons** - 🐛 Frequent glitches and crashes - 🔁 Inconsistent playback experience - 📺 Excessive ads and commercials - 🔒 Login and provider issues - 🔍 Poor navigation and episode organization **Commonly reported bugs** - Video freezes and playback issues - Unreliable login and provider authentication - Inconsistent episode availability and ordering - Frequent app crashes and freezes **Most requested features** - Improve episode continuity and resume playback - Reduce ad frequency and duration - Enhance provider login and integration - Optimize app performance and stability ## Newest reviews (16 of 51) ### 2/5 — The amount of ads per show is obnoxious *2021-01-29, version 74.0* I am a National media strategist. I sell advertising and have 10 years of digital marketing experience... I get it. But the way this platform sets up ads is insane, I get an ad when I log into the app, another when I click on a show, and 2 more before the episode even starts... that is nearly 5 minutes of ads before any content. Not to mention the fact that MTV doesn’t do a $5-$10/month offer for an ad free version is ridiculous. I think most people that still, in 2021, watch MTV at all are willing to pay for an ad free version for their OTT device. Just doesn’t make sense to the UX IF THE VIEWER IS FRUSTRATED AT THE AD THAT IS SUPPORTING YOUR COMPANY... if brands aren’t receiving an ROI for the impressions served on your platform then they will stop advertising with you! To top it all off every show has 6+ minutes of ads for 40-50 minute episodes... that is obnoxious. ### 2/5 — Not fixed yet *2021-01-15, version 73.0* Nope. Your update didn’t fix it. This app already had issues casting to where I had to hit “cast” and quickly tap the video I wanted to cast in order for it to work but this week- constant crashes, constantly stopping mid-stream with an error on screen saying something went wrong and try again later, then when I’d try watching just on my phone it starts from the beginning again and watching the same commercials over and over instead of progressing along in the video...Its almost like this app streams the video from the router to device to tv whereas most apps are kinda like a remote control just telling the router what to grab from the internet, but then you often need to reconnect to the chromecast to do anything like pause or stop. Mtv seems to continue to stream from two devices the entire length of the video causing delay, lag and glitching. **Developer response:** We would like to help! Please tell us more about your issue by sending an email to mtvappsupport@mtv.com. ### 2/5 — Crashes, inconsistent, and hard to navigate *2020-11-28, version 69.0* Whenever I am watching my shows right in the middle of them the app just closes! I know that my phone can run it just fine (iPhone 11) but whenever I watch stuff it just kicks me out it also never correctly saves where I’m at in an episode if I am on episode 12 of a show and I skip to episode 13 because I already saw episode 12 then the auto play just sends me back to episode 12 instead of episode 14. Another thing is when you are going back to watch a show you have to go and search for your show there is no continue watching section just their featured shows. It also is inconsistent with what episodes it has one series i watch is missing 8 seasons and it is missing multiple episodes in other seasons too. ### 1/5 — Worst app ever *2020-10-12, version 66.0* This is hands down the worst app I have ever used. It glitches constantly. When watching episodes back to back it doesn’t play through to the next episode, it says it’s not available so I have to go back and select the episode to watch it. Then if by some miracle the video loads (half the time it doesn’t) I get to watch 3-5 minutes of the show before I get thrown into a 3 minute ad series where it plays the same ad over and over and over and over again. It is also near impossible to figure out how to turn on closed captioning. I still haven’t figured it out. In settings, there are no actual settings, just information about the setting but no buttons! I.e. if you click closed captioning, you get a whole lot of info about who provided them, and nowhere does it allow you to actually TURN THEM ON. What kind of settings feature is that? Honestly if my show was available ANYWHERE ELSE I would run there in an instant. Please MTV. Get it together. ### 2/5 — Meh. *2020-08-18, version 62.0* I love the idea of what this app is. However, I frequently have to log out of my provider and log back in because even though I’m logged in only half of the episodes show up. For example; trying to rewatch Snooki and JWoww and after an episode plays through it tells me the content is no longer available even though it is to me through my provider. I then have to force close the app, reopen it, log out and log back in. Sometimes I have to do this more than once to have all the content show back up. A “continue watching” feature would be nice, I have to search the show I’m watching every time I reopen the app. It does feature a lot of ads, which I understand generates revenue, but they are definitely excessive. Would love it more if it were user friendly and had more “Classic” MTV shows on it. ### 1/5 — Never works, too many ads, etc. *2020-08-16, version 62.0* This app has never worked perfectly for me. Until recently, I would have given this app 3 stars. It used to load slowly anytime and would have many ads, but at least I could watch shows. Now, I would give the app 0 stars if that were possible. First off, I do not think that the new format is user friendly at all. It just makes it harder to find what you’re looking for. Secondly, There are so many ads in one episode! They are not keeping up with other tv network apps in this department. Also, I can’t even wat shows now. The app does 1 of 2 things when I try to watch a show: 1) loads the ads at the beginning perfectly, then skips every 30 seconds to load the show before stopping completely or 2) plays the ads at the beginning and then continues to play ads while the time for the show is running. My app is updated. My internet is working properly. This app is ridiculous. ### 2/5 — This app is so frustrating!! *2020-08-15, version 62.0* If the app functioned properly it would be great but more often than not, I have to stop watching mid show. The app freezes, repeats commercials, doesn’t pick up where you left off, and constantly makes you sign in. Half the time it doesn’t accept my service provider log-on, even though it’s been the same for 5 years. Most recently, when trying to stream an episode, it shows continuous commercials and never gets to the actual show!! I let it go for almost 12 straight minutes of commercials, I don’t know if the show would have ever started!!! Don’t even bother with this app! ### 1/5 — 👎🏼 *2020-06-24, version 58.0* This app deserves a 0 star and has to be one of the worst ones out there, I cannot watch a full episode without the app interrupting me and telling me “Sorry, this video is unavailable” and then I have to exit out of the app and go into the app again! It never saves where I am actually at! And don’t get me started on the ads!! I do not mind watching ads but sometimes it is a little bit much! Especially when I had to restart the episode then skip ahead because of the app’s fault!! Get better staff to help deal with all of these issues, I love watching MTV but at this point I’m ready to delete the app and save myself the headache of dealing with it. How is it possible that such a great network like MTV has so many issues with their app? ### 1/5 — Flabbergasted at positive reviews *2020-03-18, version 51.0* Would give 0 if I could. This is the worst tv channel app ever. Insane amount of commercials aside, if I lose my place in a show, there is no preview when you seek, you have to watch an entire set of commercials to see where you landed, and if you didn’t land in the right spot, you have to watch another set of commercials when you make your second guess (and a third or a fourth). It’s insanely slow. The app won’t let you rotate when in commercial view if you weren’t already, if you pause during the show you usually can’t hit play on the screen but instead have to scroll all the way down on the list of shows to the one you are watching and hit play there. I’m on a new iPhone. It should not be this glitchy and non user-friendly. Would delete in an instant if I didn’t like Teen Mom. So I guess ya got me. ### 1/5 — Never Seen So Many Ads in My Life *2020-01-17, version 42.0* Mind boggling number of ads. And as others have said, making any change to playback just restarts another series of 4 ads. Then switch to casting, another series of 4 ads. Oh you skipped ahead? Watch ads, 1 minute of show, then 4 more ads. Never write reviews but had to with this one. Good app otherwise but very unfortunate that good UI is completely overshadowed by ad content. Honestly makes me boycott the network. Used to use the website and cast and it would chug and play tons of ads too. Thought this app would help but no dice. Better casting and playback but not worth it. Even cable TV on demand has too many ads and no fast forward. Get it right, MTV. No other network shows this much advertising. ### 1/5 — No tv provider for Apple *2019-11-15, version 33.0* It was working fine until I guess it had an update I was using this for Apple TV and my iPhone now it’s signed me out and it’s will not let me sign in to my tv provider it only lets me sign in on my phone through uverse and I have been using directTV and it will not let me switch tv providers and on Apple TV there is no more option to sign in through provider I contacted support and followed everything they told me and still doesn’t work it’s only Apple products that it doesn’t work because it works perfectly fine in my Xbox, desktop, and Samsung smart TV but on all my apple products it does not work which is very frustrating until this is fixed I’m only giving a 1 Star ### 1/5 — There is a glitch *2019-11-09, version 33.0* It’s not even letting me submit my app support stuff. I am trying to watch on my Apple TV, it only lets me watch a few episodes and then the others are locked. It won’t let me sign in to a tv provider at all. When i click it says they are trying to get all tv providers to participate. Like doesn’t even let me select my provider or enter my info. I get the app to work on my phone, and I’m able to watch all the episodes, but the screen it soo small, and it doesn’t give me the option to stream it to my Apple TV, nor make it full screen on my actual phone, so it’s annoying to watch it on like a 3rd of my screen. I tried moving my phone to horizontal and still nothing. Anytime i tried to click on the screen to see if there were hidden buttons, it just paused. Go to the app support and type all this up and the send button won’t work. Thought maybe i typed too much, so i erased a bunch and still didn’t work. Refresh and tried again and still nothing. Soo now it can be part of my review. Fix the app please **Developer response:** This is MTV App Support. We hate to hear that you're having trouble on the app! We would like the opportunity to troubleshoot this issue with you. Please email us at help@mtv.com with your device information for further assistance. We are here to help. ### 1/5 — Can’t watch on my phone *2019-08-31, version 33.0* I have this app on my Apple TV and on my phone and every other time I’ve tried to watch something on my phone it won’t let me. It will either say the video is not available anymore. It let me watch the last two episodes of the challenge but then when I tried to watch the next season it wouldn’t let me so I went back and tried to play a video that I literally had just watched 10 minutes ago and it’s saying the same thing. I’ve tried deleting the app and reinstalling it deleting the app restarting my phone and restarting it and nothing is working. But if I go watch it on my TV it works just fine and all the content it’s saying is an available is playing just fine. ### 2/5 — A Mess of an app *2019-06-29, version 25.0* Don’t even know where to start, first of all this app is usually pretty good. But when this app decides to not let you log to your tv provider. Granted you want to watch multiple episodes this is when the app starts to go downhill. I specifically have this problem with U-verse not being able to log because of a subscription error even though U-verse provides it. I also have an issue with amount of ads being played in a video it seems like overkill with how many videos are plastered through an episode, And If you leave an episode or click away in any form. MTV makes you restart the video or makes you rewatch the same ad you already saw. This apps needs some interface tweaking so the app is less glitchy going forward ### 1/5 — So many issues. *2019-06-12, version 25.0* I’ve had this a week to watch a few shows not on demand with my tv provider and have had nothing but issues..1st it doesn’t keep me signed in with my tv provider so every time i get out is the app I have to re-sign back in to my provider even if the video is paused for 5 mins. The loading time takes forever. Videos won’t always play on my Apple TV but on my iPhone app it will play. While watching episodes a window will pop up on the right side with a count down to next episode when my episode just started then when the timer runs out it shows a negative timer for the entire episode currently shows “ Next video in -735 seconds. And yes I’ve reinstalled this app on my Apple TV and still problems. ### 1/5 — App Needs MAJOR Fixing *2019-04-26, version 25.0* I’m so beyond frustrated with this app! Every show I watch the app literally shuts down in the last 2 minutes!!! It’s bad e light that we have to sit through all the commercials even though we are already paying for the services through our provider but every time the app shuts down I have to sit through the commercials all over again! Sometimes back to back because it plays commercials before the show and then again when I try to find the place where the app shut down! So we have an app that stops playing the show and the forces us to sit through 1-3 more additional rounds of commercials when trying to reboot where the app shut down. Extremely frustrating especially when again we are already paying for this service with our provider! ## Most critical reviews (10 lowest-rated) ### 1/5 — The absolute worst! *2023-02-04, version 126.0* I have never written a review for an app before, but MTV has inspired me by creating the absolute worst app of all time. It’s not even the 4,000,000 ads, really. I’ll sit through them. I’m just trying to watch an episode of Drag Race here, but it’s the fact that the ads crash the app during every commercial break, only to lose my place. Or, even more egregious: the fact that the stream pauses literally every 4 seconds (not exaggerating here) the ENTIRE time. But wait, there’s more! After trying for 2 hours to finish my hour long show, I get a message that the video is unavailable when I’ve only got 10 minutes left (not including ads I’m sure). By the way, the video is available. I just have to watch more ads only to lose my place AGAIN. I miss when Drag Race was on VH1! Please do better MTV! It’s bad enough the music video is extinct. Don’t ruin Drag Race too! **Developer response:** Sorry to hear you are having trouble. Please tell us more about your issue by sending an email to mtvappsupport@mtv.com. ### 1/5 — Too many ads *2022-08-17, version 113.0* I tried to watch one episode of a show, but there were way too many adds that I had to just give up. I had to sit through 3 ads before the show would start. Then they showed me the previously seen clips. Then I had to sit through 5 ads. Then they showed me the show’s intro. Then I had to sit through 6 ads. Then I watched a few minutes of the show, and it wanted me to sit through 5 ads again. I gave up and I will no longer watch any of the 5 MTV shows I used to watch. I understand that they need revenue, but a show should not be more ads than content, and it is impossible to catch up on a show when it takes hours to watch a half hour’s worth of actual content. ### 1/5 — Can it get any worse? *2022-06-02, version 107.0* This is the worst streaming app I’ve ever used. Period. Like all the other reviews you’ll read, besides the 5 star ones that are so blatantly fake, you’ll see that this app has a bad user interface, is FULL of bugs and glitches, and COMPLETELY overrun with ads. It’s impossible to watch absolutely anything on this platform without being bombarded with ads and error messages. They’ve been having this problem for 4+ years, you’d think they would fix it by now. When’s the last time this app has even been updated? It seems like they don’t really care but they care enough to buy fake reviews and leave their email, which is no help because they won’t get back to you anyway. ### 1/5 — AWFUL *2021-12-15, version 96.0* This is quite possibly the worst app I’ve ever used and I’ve used a lot. You’d think with where the world is at with technology, they’d figure out how to make this app not glitch or lag every single time you try to watch a new episode of something. I have to reset the app several times in an evening because it just freezes or glitches. On top of that, it doesn’t save your spot in the episode when it does glitch. You have to manually search for where you left off which is EXTREMELY annoying when you have to do it multiple times. Not to mention every time you try to skip ahead to find your spot, you get hit with MORE ads than you usually have to deal with. I’m okay with ads here and there, I get that’s what makes these things free to us, but MTV takes it to a whole different level. They have to fix this app and the functionality of it, because I’ve been trying to use it for years, on multiple devices, and nothing has gotten better. It’s like they don’t care how awful it is for users. If I could give the app 0 stars, I would. Lucky for them I can’t, so they get 1. ### 1/5 — Don’t wast your money *2021-11-24, version 93.0* Don’t waste your money. I paid monthly for commercial free I also paid $25 extra to watch a particular show that I really wanted. I let the show run over on accident on my phone without watching and now I am locked out of watching it again. Are they kidding me? If you pay you should be able to watch anytime like any other app that’s out there I have most other apps. I tried to get ahold of support to no avail. This app is a complete waste of time. It wanted me to pay $2.99 an episode at first so I paid a lump sum of $25 thinking it was better on top of my monthly payment I couldn’t be more wrong. Do not make the same mistake. There are much better apps out there that once you pay your monthly fee you don’t have to pay anything else. They also respond to their support calls MTV does not respond again waste of money. ### 1/5 — Worst App *2021-09-12, version 89.0* I use this w Apple TV, however I’m pretty much over using it. It doesn’t remember the shows you’ve watched so you always have to search it, doesn’t remember where you left off on a show so you have to remember the episode and where you left off but the worst part is it will nearly every time I open the app, freeze up. The only way to resolve the issue is to delete the app, then re-add it, and add all credentials so you can continue to watch again. LITERALLY EVERY TIME for me. I like some shows it offers but the issues are too much to continue to use it. I’ve never used another app with Apple TV with any issues at all. Fix it or just don’t offer it. ### 1/5 — Very disappointed *2021-09-05, version 89.0* I was so excited when I signed up for dish and downloaded this app so I could catch up on the challenge. My all time favorite tv show. But what I got is a hot mess of an app. Takes an hour an half to watch one episode due to soo many ads and the app stops working during the ads. Restart. Got ads to watch. Might make it through them til the next set then again the app stops responding and have to restart. Only reason I gave it two stars is because I am able to watch my favorite show but it doesn’t work good enough. It actually just stopped working while I’m typing this out. SMH so I guess it does deserve just one star. ### 1/5 — THIS APP IS NOT WORTH IT!!! *2021-06-18, version 84.0* I have had so many problems with this app. Every time I open it I have to re-sign in to my service provider which is inconvenient. And when I am watching a show it will disconnect after watching 2 episodes. Also when I cast to my tv it won’t let me click on the episode I want to watch so I have to disconnect, click on the episode, then cast after waiting for it to unfreeze. And it never leaves off where I stopped. I have to always remember exactly where I left off because this app can’t do that for me like every other streaming app can. I don’t understand how these issues have not been fixed after 4 years of this app running. ### 1/5 — Nothing good with the app at all *2020-12-01, version 69.0* Wish I could go lower than one star. The app has way too many problems. I can’t watch one episode of any show without the app crashing. It has gotten to the point where after 45 seconds it crashes. This especially happens during all of the ads. And when it crashes during the ads, it restarts all of the ads again. So I’m sitting there trying to watch an episode and all I get to watch are advertisements over and over again. Speaking of ads, there are way too many. While watching an episode, I actually timed to see how long the ads run for vs the actual episode itself. I kid you not the show ran for 30 seconds and then I had to sit through 2 minutes of ads. And then after another 30 seconds, more ads appear. I highly recommend MTV updates this app and fixes the many problems it has. ### 1/5 — Glitch Central *2020-11-01, version 66.0* Let me start off by saying I’m not the type of person to write reviews but man this app is beyond frustrating! I can’t go thru 5 mins of an episode before it starts glitching. A 24 min episode turns into 45 mins due to glitches. I thought it was only me but after reading all these reviews it’s clear this app needs major help. MTV please, I’m begging you, please do better!! Every review says to contact for tech support but every person SHOULD NOT be having the same issues. You have to address the issue as a whole not on a individual basis. Every time there is an app update I get excited thinking it will finally resolve the glitching issue and it never does. ## Most praised reviews (10 highest-rated) ### 4/5 — Not working properly *2017-11-02, version 4.0.1* This app usually works perfectly but recently it is in need of bug fixes. When I go to live tv i’m not even able to watch what is on because it just shows a repeated series of commercials that never end. Another thing that I don’t like is that it doesn’t show the correct name/title for what is being shown on the channel. For an example, on the mtv channel it will just have the same list for what’s being shown through out the day from the mtv2 channel and not the mtv channel. ### 4/5 — MTV *2017-08-17, version 4.0.1* The MTV app is a solid representation of the famed channel in its current form. Users can use the app to watch full episodes and clips of its programming including popular shows such as MTV Teen Mom, My Super Sweet 16, Undressed and many others. Users who have a cable provider account can pretty much watch all available content and those who did not have a limited preview before he ir she is locked out. The app has made sone recent changes with the incorporation of a MTV News section that was formerly another app. While the browsing experience here isn't as smooth as the former standalone app it gets the job done. Overall navigation in the app is better with a simple scroll up and down the main menu page. The app has allows users to set up notifications for their favorite programs adding in a little customization. For those invested or still invested in MTV the app is well worth a download. **Developer response:** This is MTV App Support. Thank you for your kind words. We work really hard to make the apps work, and we love hearing back from people who enjoy the app. ### 3/5 — Had trouble logging in with cable provider *2022-01-26, version 99.0* My main gripe was being unable to login with my cable provider. Whenever I went to “unlock all content”, it would pull up a log in screen for a cable company I did not have and there was no button to switch providers. As soon as I pressed cancel to exit the screen, the app would freeze and then crash. I had to uninstall and then reinstall the app and press “don’t allow” for everything before I could successfully get to the screen to choose my correct cable provider and log in. It appears this app could use some improvements. ### 3/5 — Too many ads!! *2018-12-20, version 18.0* I know, I get it! This is how they make money is by the ads, however, there is WAY TOO MANY!! I’ll only watch like 5 mins of an episode and there’s already an ad on! Like are you kidding me?! And the ads each are like 3 mins long. Makes it to where I don’t want to watch the show anymore because of how many ads. It’s ridiculous. Even on tv they don’t show a commercial every 5 mins! Unlike this app watching shows seem almost impossible. A couple times I’d be watching a show on my phone and all of a sudden it will skip WAY ahead even when I’m watching it and I NEVER clicked anything, and then another ad plays and I can’t get out of it. Finally once the ad is over, I go back to where I originally was before it skipped lots of parts, and without a surprise, BOOM, another AD! So annoying. I feel like I can’t enjoy the show without an ad coming in a million times an episode and destroying the purpose of it. And not to mention they’re the SAME ADS EVERYTIME. It gets annoying after awhile. Maybe it wouldn’t be so bad if they were different ads. I wish they’d get new ones here and there, but not the same ones each time. Please if there’s anyway you can fix this issue, please do. 😤 **Developer response:** This is MTV App Support. We understand that ads are probably not the reason you come to the app. Our apps are ad supported and being ad supported means we can keep a lot of our content available to you free of charge. That said we are always experimenting with different advertisers and types of ads to create the best user experience. We would appreciate your feedback so we can best understand your experience on our app. Please email us at webmaster@mtv.com! ### 3/5 — Tooooo many commercials *2018-09-13, version 13.16.0* Yes I understand y’all make your money from the commercials but for some reason if I pause the app to long a commercial pops up. If I try to fast forward or rewind, a commercial pops up. And then along of them are a minute and a half long. I choose to use apps and not watch live tv because of so many commercials. By far MTV app has the most commercials out of all the apps I use. (Vh1, E!, HGTV, ABC, FOX and Disney for my kids) just saying a little less (random) commercials and shorter lengths would be nice. ✌🏽 but other wise I like the options, the navigation of the app, the clarity and performance. ### 3/5 — Xfinity and the dreadful ads.. *2018-08-22, version 13.16.0* The only reason why I’m subtracted the two stars is because of ads and tv providers—-is it a possibility you can get two options: to either watch all of your commercials at once in the beginning of the episode or throughout the episode. Because it really pains me to sit through a 3-minute commercial every 5-6 minutes. And the tv providers—I’m an Xfinity customer and I was curious for why Xfinity is no longer listed as a tv provider? This change happened around December/ January. I used to use this app all the time, but now the only chance I get to is if a use the free hour pass. Other than that, I see no other flaw in this application. Thank you! ### 3/5 — Still needs work *2018-05-22, version 4.5.0* So since the latest update, it does seem to be streaming better...when it’s streaming...until you have to put it down for a minute & the phone goes dark. When you try to go back in to the show you’re watching, it says “no internet connection” which in fact is not true, esp when you’re connected to a strong wi-fi signal, has been connected all along. Every time this happens, you have to close out the app...go back in and then watch a couple more commercials before the show resumes. Very frustrating! Come on developers, you can do it! You can make this app just like every other channel I stream & have zero issues with, which is almost every other major network. It’s better, but not quite right yet. **Developer response:** This is MTV App Support. We hate to hear that you're having trouble using the app! We would like the opportunity to troubleshoot this issue with you. Please email us at webmaster@mtv.com with your device information for further assistance. We are here to help. ### 2/5 — Keeps glitching *2023-05-21* I downloaded the app and signed into my provider and began watching my desired shows. The first 2 days the app was fine. By the 3rd day I started receiving error messages saying that this network is not included with my tv provider. Which is weird since I’m still able to view this network on my regular cable. So I went to Xfinity to check if this channel had been removed and it hadn’t. But for the next few days I was unable to use the app. I decided to randomly check again yesterday and it was back to normal. No issues, continued watching my shows. I open the app this morning for it to tell me that once again, this network is not included with my tv provider. Basically, the app only works when it wants to so if you can watch your shows another way I would suggest doing so. **Developer response:** Open Settings on your iOS device, scroll down to the menu option “TV Provider” and tap Sign Out. Go to the app to sign in again. If you see the prompt asking you whether you wish to allow the app to use your TV provider subscription, choose “Don’t Allow”. Allowing this will reactivate SSO and trigger the error. You should then be able to sign in to your TV provider as normal. ### 2/5 — FIX!!!! *2022-01-17, version 97.0* Im writing this really mad right now. Whatever is wrong with this app is beyond annoying!! I have had it for awhile now and every single time i just want to watch my show it asks me to connect to my provider which I have plenty times and its worked! Worked for awhile where I could watch without the hassle but every now and then the app re asks me about my provider and doesn’t even load for me to sign into my account just immediately states it doesn’t come in “my package” when it does and It has worked numerous of times before. I’ve tried deleting, redownloading, rebooting the app and it’s still freaking stupid. Have tried to contact support and nothing!! Beyond angry that I enjoyed my show yesterday but won’t be able to finish it today. ### 2/5 — Ads end, ads start, intro ads, theme song, ads, then show (with more ads) *2021-07-02, version 84.0* TLDR: ADS, MTV = 70% ads 30% content 2 Stars for its ability to reliably push ads. Ok so I got ads a few seconds before the end of an episode cool right? I play the next episode I get even more ads at the start. I then get a quick few seconds recap of that episode at the beginning ( not even 20 seconds ), then I get even more ads. Then it plays the 5 second intro theme to the episode I am watching and then I get yet another set of ads. That’s right 4 ad sets in a row for 20 seconds of content. That’s end, start, recap and intro. Welcome to the MTV ads app. 10/10 at playing ads, #adgameonfleek. - EASY FIX: Literally had to buy a VPN to block the never ending ads. Now I can watch ad free! When using this app I recommend using a paid ad blocking service / VPN provider. It’s worth it’s weight in gold. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*