# MU Health Care Video Visits

> Virtual doctor visits for convenient, secure, and accessible healthcare. (iPhone/iPad app by University of Missouri.)

- Source: https://appshunter.io/ios/app/mu-health-care-video-visits/id1309319956 (this page in markdown: same URL + `.md`)
- Developer: [University of Missouri](https://appshunter.io/developer/386691190)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 790 App Store ratings · 13 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 78 MB
- Languages: English
- Released: 2017-12-08
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mu-health-care-video-visits/id1309319956/reviews.md

## What is MU Health Care Video Visits?

Looking for a faster, easier way to see a doctor? With video visits, you can see a provider anytime from your smartphone, tablet or computer. It is easy to use, private, and secure.

Video visits are great for when your doctor’s office is closed, you’re too sick or too busy to see someone in person, or even when you’re traveling.

What are the benefits of video visits?
Patients enjoy the hassle-free experience of online visits, including:
· Affordable, easy, and convenient
· Your choice of U.S. board-certified doctors
· No appointment, no waiting
· 24/7/365 mobile or web access
· Consults and diagnoses, prescriptions as appropriate
 
What can doctors treat with video visits?
· Cold/flu
· Sore throat
· Fever
· Abdominal pain
· Sinus infection
· Pink eye
· Ear infection  
· Migraines
 
Who are the doctors?
Clinical services are provided by Online Care Group — the nation’s first and largest primary care group devoted to telehealth. These doctors:
· Have an average of 15 years of experience in primary and urgent care
· Are U.S. board certified, licensed and credentialed
· Have profiles, so you can see their education and practice experience
· Are rated by other patients, so you can review and select the doctor that meets your needs
Doctors providing video visits are not affiliated with MU Health Care.

Who is eligible for video visits?
Patients only need access to a computer, tablet or smartphone with camera and audio. 

How do video visits work?
Visit with a provider by downloading and launching the video visits app on your desktop or mobile device and following the prompts to start your appointment.

How is my privacy protected?
Video visits use a secure and encrypted system that meets strict HIPAA regulations to safeguard your information.

If you are an MU Health Care patient, a note about your visit will be sent to your MU Health Care provider. If you are not an MU Health Care patient, we will retain your contact information in order to inform you about services that might be of interest.

For more information, visit muhealth.org/video-visits

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

## Key features

- Virtual doctor consultations
- Prescriptions as appropriate
- 24/7/365 access
- U.S. board-certified doctors
- Secure and private
- Treats common ailments

## What do users think of MU Health Care Video Visits?

Overall sentiment: positive

**Pros**

- 🚀 Quick and efficient appointments
- 💰 Affordable copay costs
- 🏥 Convenient home-based care
- 👨‍⚕️ Professional and compassionate physicians
- ⏱️ Fast prescription delivery to pharmacy
- 🎯 Straightforward symptom assessment
- 📱 Easy app-based access to healthcare
- 🦠 Reduced disease transmission risk

**Cons**

- ⏳ Long wait times despite quick setup claims
- 🐛 Poor video connection reliability
- ❌ Limited treatment scope for certain conditions
- 📞 Lack of follow-up communication
- 😞 Inconsistent service quality between providers

**Commonly reported bugs**

- Video connection failures without physician callback
- Appointment cancellations due to connection issues
- Inaccurate 'appointment will begin shortly' messaging with extended waits

**Most requested features**

- Ability to prescribe medications for minor conditions like ear infections
- Improved video connection stability
- Better wait time management and transparency

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/mu-health-care-video-visits/id1309319956/reviews.md

### 5/5 — Excellent health care

*2024-11-13, version 12.21.103*

My telehealth visit today with Travis Whitesides was quick, efficient, and pleasant.  Thank you for this service!

### 5/5 — Simple and relatively Quick

*2021-12-03, version 12.10.003*

I spoke with Dr. Dyer today about my cold that has turned into a sinus infection. Dr. Dyer provided excellent service and support. From the moment I downloaded the app to being seen took 40 minutes which seems long at first glance. But if you compare that to calling your doctor, setting up an appointment, driving over to the office, filling out the same paperwork and waiting, I think it was relatively quick and saved me time. Would recommend!

### 5/5 — Great service

*2021-07-30, version 12.6.006*

Dr Oluwatobi was great! Session was quick, to the point, and seemed accurate. He was very pleasant. Video service was so convenient! I was able to do the visit while getting ready for work- super nice!

### 2/5 — very frustrating

*2021-06-10, version 12.6.006*

My son has swelling in his legs that is making it difficult for him to walk, so we tried this. It took 1/2 an hour to set up, then he waited an hour and a half to see the physician (despite the “your appointment will begin shortly” message).  I had to miss a webinar because he had my phone. Then, to top it all off Dr. Gaines cancelled our appointment, I guess because the connection was bad; it said the physician would call directly if the video connection failed, but he didn’t. Giving two stars because it’s a good concept to increase accessibility to health care, but so poorly executed it only served to reinforce my negative view of doctors and medical care.

### 5/5 — First time

*2021-01-07, version 12.0.1603*

This was our 1st time using this feature. It’s not ideal but it was very convenient for us. Our whole family has Covid and we didn’t want to leave the house. Laura was great!

### 5/5 — So cool

*2020-11-04, version 12.0.1603*

Needed an urgent care so tried this couldn’t of worked out any better

### 1/5 — No meds given

*2020-07-29, version 12.0.627*

Tried the app. Met with a doc only to be told I’d have to go in to see a doc in person. I told this doc it’s a simple ear infection and he refused to provide any meds. Went into the  clinic same day and got meds for my swimmers ear.   I’ll be revoking my payment as no real service was rendered.

### 5/5 — Quick assessment

*2020-04-07, version 12.0.627*

I enjoyed relating information and asking directed questions to know if treatment was necessary.

### 5/5 — Post defibulator wound exam

*2020-03-20, version 12.0.624*

Visit went well! Andria did very well informing us of treatment of wound area. She was excellent during visit answering questions!
Thank you 
Gary Vogel

### 5/5 — Video Visit

*2020-03-13, version 12.0.624*

Great experience. Wonderful and professional physician who was kind caring and compassionate.

## Frequently asked questions about MU Health Care Video Visits

### What is MU Health Care Video Visits?

This app allows you to see a U.S. board-certified doctor via video call from your smartphone, tablet, or computer. It's designed for convenient, private, and secure healthcare access for common ailments.

### What conditions can doctors treat with video visits?

Doctors can treat a range of common conditions such as cold/flu, sore throat, fever, abdominal pain, sinus infections, pink eye, ear infections, and migraines. They can provide consults, diagnoses, and issue prescriptions when appropriate.

### How much does a video visit cost?

The description highlights video visits as 'affordable, easy, and convenient.' While specific pricing is not detailed, the app is listed as 'free' to download and use, suggesting the cost is per visit or covered by insurance, which is not explicitly stated.

### Who is eligible to use this app?

Anyone with access to a computer, tablet, or smartphone with camera and audio capabilities is eligible. Patients can choose from U.S. board-certified doctors and can access care 24/7/365.

### How is my privacy protected during a video visit?

Video visits utilize a secure and encrypted system that adheres to strict HIPAA regulations to safeguard your personal health information. This ensures a private and confidential consultation experience.

## Version history (last 5 releases)

### 12.23.000 — 2026-05-04

Performance enhancements to increase reliability and speed

### 12.22.400 — 2025-09-19

Performance enhancements to increase reliability and speed

### 12.22.200 — 2025-01-11

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-10-02

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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## Related topics

[mu health care video visits](https://appshunter.io/ios/topics/mu-health-care-video-visits) · [muhealth](https://appshunter.io/ios/topics/muhealth) · [mu health connect](https://appshunter.io/ios/topics/mu-health-connect) · [allstate virtual assist](https://appshunter.io/ios/topics/allstate-virtual-assist)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*