# MUBI GO: Curated Cinema — user reviews

> 155 indexed App Store user reviews of MUBI GO by MUBI, Inc., rated 4.70/5 from 324 ratings.

- Source: https://appshunter.io/ios/app/mubi-go-curated-cinema/id1406769786/reviews
- App overview in markdown: https://appshunter.io/ios/app/mubi-go-curated-cinema/id1406769786.md
- Rating breakdown: 5★ 290 · 4★ 11 · 3★ 4 · 2★ 3 · 1★ 16

## What do users think of MUBI GO?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 👍 Great curation of films
- 🎥 Fantastic value for money
- 💡 Convenient cinema ticket service

**Cons**

- 🐛 Buggy app and technical issues
- 🚫 Limited cinema options in some areas
- ⏰ Tickets sell out quickly
- 💰 Expensive subscription after free trial

**Commonly reported bugs**

- QR codes disappearing before showtime
- App crashing or not functioning properly
- Incorrect film availability information
- Issues with account upgrades and cancellations

**Most requested features**

- Ability to see upcoming film selections in advance
- Option to book tickets online instead of just in-app
- More cinema partners in different cities
- Compatibility with existing MUBI subscriptions

## Newest reviews (11 of 155)

### 3/5 — Cine

*2026-01-28, version 27.1*

Amo la compatibilidad de MUBI con el cine y esta oportunidad de ver películas cada semana me encantaría tener mi boleto directo desde la app escoger mi lugar y todo más rápido y no ir a taquilla y esperar.

### 3/5 — In Freiburg

*2025-12-26*

leider noch nicht verfügbar. 

Vielleicht könnt ihr schon im App Store erkenntlich machen, in welchen Städten das Angebot aktuell verfügbar ist, dann kann man sich das Herunterladen sparen.

**Developer response:** A list of cities in which GO is available can be found on our site: https://help.mubi.com/article/162-where-is-mubi-go-available.

### 2/5 — Great idea but can’t seem to catch the films I want to see

*2025-12-06*

Would love to be able to switch my ticket up for a baby screening. 
Not very mum friendly, ( but then again baby screenings aren’t really MUBI friendly) and I understand that’s such a small margin of customers require that service. But the option would be great. 
I keep missing the films I actually want to see. Would also be great to have the option to see a past film of the week..

**Developer response:** We appreciate you sending this feedback! If you have the time, please email our team at support@mubi.com. They'll be happy to note any feedback you may have, and assist you in way that might be needed.

### 3/5 — Not sure yet, will update

*2025-10-29*

I’m on the trial and the first week it just said the movie (The Mastermind) was no longer available. This week it popped up the day before with Frankenstein only at one grimy theater north of the city (Seattle). I’m reserving judgment and I’m glad that I did get to see Frankenstein with it but I’m hoping more cinema options in more central areas and I’d love even one more day of notice for what the film will be.

**Developer response:** Our apologies for any inconvenience you’ve experienced using our app. We invite you to share your feedback with us at support@mubi.com. The team there will be happy to answer any questions you may have.

### 3/5 — Too Simple

*2025-09-11*

You get 5 stars if i can see next week before the current week ends

**Developer response:** Our apologies for any inconvenience you’ve experienced using our app. We invite you to email us at support@mubi.com, so the team can assist you with any issues you’ve experienced.

### 5/5 — Nur zu empfehlen

*2025-05-18*

Tolles Angebot für einen sehr guten Preis. Endlich gute Filme in der Auswahl sowohl im Kino als auch auf der Plattform. Unkomplizierte App, alles super!

### 2/5 — Ein Jahresabo lohnt sich nicht!

*2025-03-09*

An sich ein lustiges Konzept aber sobald man in einer anderen deutschen Stadt ist für mehr als 2 Wochen, lohnt sich das schon nicht mehr, da es Mubi Go nicht überall gibt. Habe schon unzählige Male Filme, die super gut waren nicht gucken können und finde das ganz ärgerlich!

**Developer response:** We're sorry to hear of any inconvenience you've experienced using GO. We're constantly working towards adding more partner cinemas, so we hope you're able to join us again someday.

### 4/5 — Great selection but one major issue

*2025-02-19*

This app is fantastic value! With only paying an extra £7 a month and you receive the streaming subscription alongside a free movie ticket every week. 

There’s one major issue! I live a hour away from my main cinema, in Bristol. I’ve had a few instances where I’ve travelled all the way to get there, only to scan the ticket and be told it’s sold out. I think a major benefit would be to add an optional online booking system! As I can’t tell if my film is going to be sold out or not by the time I’m there and that means a major waste of my time. However other than that, it’s a great service but there really needs to be more clarity on availability of ticket seats.

### 3/5 — Coole Idee – aber…

*2025-02-02*

… leider konnte ich einen Film in diesem
Monat schon nicht ansehen, da er immer ausverkauft war. Ich fänds toll wenn man im MUBI Zeitraum über einen Code ein Online-Ticket kaufen könnte – für einen Tag nach Wahl. So wie es aktuell funktioniert ist es einfach stressiger als es sein muss.

**Developer response:** Our apologies for any inconvenience you’ve experienced using our app. We invite you to share your feedback with us at support@mubi.com. The team there will be happy to answer any questions you may have.

### 5/5 — Love it

*2025-01-29, version 23.0*

Thank you, I love your selections :)

### 5/5 — So rad!

*2025-01-29, version 23.0*

Love the app and the movies! Thank you!

## Most critical reviews (10 lowest-rated)

### 1/5 — Movies for MUBI GO haven't been available in Indianapolis for nearly 3 months

*2026-07-03*

I enjoyed it at first, but then movies stopped becoming available. For the past 2 1/2 months I've been checking every week, and still nothing. I reached out to MUBI support. They try assisting at first, but couldn't resolve the issue, and did give me a free extension on my annual subscription. Then they literally told me that I might want to consider the basic subscription when it's time for me to renew!

**Developer response:** Our apologies for the inconvenience. We try to provide access to a variety of films in cinemas nationwide, however the time and locations for films may vary based on cinema selection of films and showtime availability, which are all subject to change. It is not always possible to show every film in every one of our partner cinemas.

### 1/5 — Only Available at Expensive Cinema now

*2026-02-20, version 27.1*

Mubi Go no longer works at my cinema of choice - Hyde Park Picturehouse in Leeds. Now the only close option for me is the Everyman - if I want to go to the cinema with someone, their ticket would cost more the cost of 2 tickets at Hyde Park Picturehouse. This had made Mubi Go completely useless for me - I’d only ever use it if I was going to the cinema by myself. Cancelling my subscription now.

### 1/5 — Tickets not accepted

*2025-11-07*

I’m currently at the Nitehawk cinema in Brooklyn for Die My Love. The theater does not have the movie programmed into their system for Mubi Go, therefore they are not letting people in with the app. What a waste of time.

**Developer response:** We're sorry to hear of this trouble you experienced using MUBI GO. Please email our team at support@mubi.com, so they can look into this further for you.

### 1/5 — Pague y no me habilitaron

*2025-10-30, version 26.0*

Hice el pago anual y no tengo la plataforma y no me responden en ningún lugar

### 1/5 — Profiting from genocide is a crime against humanity.

*2025-09-11, version 26.0*

Profiting from genocide is a crime against humanity. That stain will never wash off.

### 1/5 — Decepcionado

*2025-07-11, version 25.0*

Lo contrate ya que vi que si tenían cines participantes cerca de mi ubicación y resulta dque no van a proyectar ni hot milk y tampoco bird las cuales son películas que deseaba ver y por eso motivo cancelaré toda suscripción a MUBI !! Que tristeza 😭

### 1/5 — No value for money outside london

*2025-06-22*

If you don’t live in London this is a complete waste of money. It’s been the same film for four weeks now my area. Before that, it was the same film for three weeks. Whereas they are not technically lying when a say ‘a hand-picked cinema ticket every single week’ it’s also not exactly being entirely honest either by failing to make clear it might be the same film for several weeks. There’s a big difference tickets for two films, vs tickets for two. I’m stuck with the annual membership and it’s so not worth it.

**Developer response:** If the latest Film of the Week isn’t playing at a partner cinema near you, you will be offered a ticket to the most recently selected film that’s playing near you. You may later become eligible to redeem a ticket for the film once it arrives in additional cinemas. However, the app will continue to prioritize the newest selection. We aim to select films that are available at a variety of cinemas, but cannot guarantee they will be showing at the same venues every week. We also add new MUBI GO partners whenever possible, so keep an eye out.

### 1/5 — Estafa

*2025-06-05, version 24.0*

Contraté este servicio porque ofrecía una película distinta en cines de la CDMX cada semana y ya va una semana y no solo no hay otra película disponible, sino que ahora han extendido la misma semana y media más.

### 1/5 — Not worth $5 a month

*2025-03-29*

The “film of the week” is often the same movie for two weeks in a row. Not only that, but every time I use this at a theater it takes a long time to get a ticket because they have no idea what MUBI GO is or how to process it. Also, why are they only setup with one theater in DFW? The population here is 8.3 million and we have plenty of art house theaters.

**Developer response:** Our apologies for any inconvenience you’ve experienced using our app. We invite you to share your feedback with us at support@mubi.com. The team there will be happy to assist you further.

### 1/5 — Filme wiederholen sich

*2025-01-20*

Ich wohne in Berlin und schon zum zweiten Mal dieses Jahr wiederholen sich die Filme. Beworben wird mit einer neue Filme jede Woche. Sehr enttäuschend…

**Developer response:** Our apologies for any inconvenience you’ve experienced using our app. We invite you to email us at support@mubi.com, so the team can assist you with any issues you’ve experienced.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2026-02-19, version 27.1*

MUBI is an astonishing service and this is just icing.

### 5/5 — Best thing to ever exist

*2026-02-16, version 27.1*

And app is super easy to use

Love Mubi

### 5/5 — Superb

*2026-02-09, version 27.1*

If you’re going to go to the cinema, Go MUBI

### 5/5 — Impossible to cancel subscription

*2025-12-14, version 27.0*

Impossible to cancel subscription

### 5/5 — So easy

*2025-09-30, version 26.0*

I love the curated suggestions, and that it tells me my nearest theatre and showtimes 🙌

### 5/5 — Free Palestine 🇵🇸

*2025-06-27, version 24.1*

Really like the app, try to use it every week, really wish you would divest from Sequoia Capital so I don’t have to feel bad about supporting you

### 5/5 — excellent value and good films

*2025-06-20*

Using this in New York and have had great experiences at each of the movies I’ve seen over the last few months. Movie theaters don’t balk the way they used to at Moviepass.

### 5/5 — Por fin en México

*2025-06-03, version 24.0*

Por fin, gracias MUBI y Cinépolis!

### 5/5 — I love this

*2025-05-30, version 24.0*

Great service and easy to use

### 5/5 — Tamo Mubi

*2025-05-29, version 24.0*

Vamoh viendo qué tal en México

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
