# Mud Bay - Healthy Dogs & Cats — PNW Pet Store > Pet store app for purchase tracking and store location. (iPhone/iPad app by FranPOS Inc..) - Source: https://appshunter.io/ios/app/mud-bay-healthy-dogs-and-cats/id6478163505 (this page in markdown: same URL + `.md`) - Developer: [FranPOS Inc.](https://appshunter.io/developer/400754413) - Category: Business, Shopping - Price: Free - Rating: 1.95/5 from 19 App Store ratings · 11 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 62 MB - Languages: English - Released: 2024-06-10 - Data updated: 2026-08-22 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mud-bay-healthy-dogs-and-cats/id6478163505/reviews.md ## What is Mud Bay? Mud Bay is a Pacific Northwest-local, family- and employee owned pet retailer helping cats and dogs thrive since 1988. Putting convenience at your fingertips, the Mud Bay app provides: • Automatic tracking of your frequent buyer-eligible purchases. • Access to your complete in-store purchase history. • Ease of locating a neighborhood Mud Bay store convenient for your needs. Download the Mud Bay app today for hassle-free frequent buyer tracking. ## Key features - Automatic frequent buyer purchase tracking - Access to in-store purchase history - Locate neighborhood stores - Family and employee-owned retailer information ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/mud-bay-healthy-dogs-and-cats/id6478163505/reviews.md ### 1/5 — This app is useless *2025-07-13, version 1.3* Is there no one here that can code anymore? ### 2/5 — What’s the point? *2024-12-16, version 1.2* You can’t order anything through the app, which was my main reason for downloading it. So you may as well just go to the site, login, and do it that way. That said, the app seems to work well, the layout is clear, and I haven’t had any login issues like other reviews. Anyhow, I’ll be deleting it until there is the option to actually order for pickup/delivery. ### 1/5 — Zero Stars *2024-11-10, version 1.2* Awful app. Wasted 30 minutes I’ll never get back! ### 1/5 — cant log in after creating account *2024-11-09, version 1.2* I have been trying to log in using my new log in and it says cant log in if recaptcha is null or empty and I have reset my password. I have tried logging in with both my phone number and email. I was very excited for this app but I am incredibly disappointed ### 1/5 — DONT DOWNLOAD THIS *2024-10-19, version 1.2* You can’t purchase through the app and you can’t log in with the credentials you use in the store. DO NOT WASTE YOUR TIME THIS APP IS GARBAGE ### 2/5 — What website info do I use in order to get my iPhone to remember the app’s password? *2024-09-27, version 1.2* Please? ### 1/5 — What’s the point? *2024-09-09, version 1.1* So many flaws that this app doesn’t make sense at all: - App doesn’t link to one’s online account and only shows in store purchases - App doesn’t track purchases that should count toward frequent buyer program (field is empty) - Emailed their customer service account twice to get assistance and no response whatsoever ### 1/5 — Can’t Login *2024-09-02, version 1.1* I, too, am unable to login using my web credentials. No joy. ### 1/5 — Cannot even create account *2024-08-29, version 1.1* Not sure what’s going on here… I’d love to be able to use this app, but it won’t even let me create an account… I cannot get my cursor (no tap click or toggle) into the address line field and the city field to fill out my information… Same issue, even after uninstall and reinstall, and same thing on iPhone or iPad. ### 1/5 — Can’t log in *2024-08-28, version 1.1* Similar to other reviews I’m unable to log in using same credentials I use to make purchases from the website. Phone number to get a txt to log into account is not recognized even though I’ve been using that number in my web account to purchase dog food for years. I appreciate the publishers willingness to connect to resolve the “issue” but honestly that’s not worth my time. This should not be hard. ## Frequently asked questions about Mud Bay ### What is Mud Bay? Mud Bay is a Pacific Northwest-local, family- and employee-owned pet retailer that has been helping cats and dogs thrive since 1988. The app is designed to enhance the shopping experience for its customers. ### How does Mud Bay track purchases? The app provides automatic tracking for frequent buyer-eligible purchases. It also gives users access to their complete in-store purchase history, making it easy to review past transactions. ### Can I find Mud Bay stores with the app? Yes, the app makes it easy to locate a neighborhood Mud Bay store that is convenient for your needs. This feature helps customers find the nearest location for their pet supply shopping. ### Is Mud Bay free to use? Yes, the Mud Bay app is available for free. There are no costs associated with downloading or using its core features for purchase tracking and store location. ### What devices does Mud Bay support? Mud Bay is currently supported on iPhone and iPod devices. Compatibility with other platforms may be considered in future updates. ### How often is Mud Bay updated? The latest version of Mud Bay is 1.3, and it was last updated on March 14, 2025. This indicates a recent update, suggesting ongoing development and support for the application. ### What is the age rating for Mud Bay? Mud Bay has an age rating of 17+. This rating is typically assigned based on content that may not be suitable for younger audiences, though the app's primary function is for pet store purchases. ### Does Mud Bay have ads? No, the Mud Bay app does not contain advertisements. Users can enjoy a seamless experience without interruptions from promotional content. ## Version history (last 4 releases) ### 1.3 — 2025-03-14 We're thrilled to share that that our new Mud Bay app has reached almost 10,000 downloads - we're so happy to have you on board! This update includes a few small but important changes to our app user experience: Added a direct link to our Mud Bay Contact Us page so you can chat live with our support team, send us a message, or sign up for our newsletter Bug fix for looking up gift card balances We're happy to continue improving our app experience so you can track frequent buyer rewards, view transaction history, and find a Mud Bay store near you. Thanks for being part of our community! ### 1.2 — 2024-09-16 We're continuing our journey with the launch of our new Mud Bay app. Thank you to all of our early adopters for downloading this tool and giving it a spin! We've heard some great feedback from our customers and have made a few adjustments in this latest version: - Added clarification for new account creation (linking to in-store profiles) vs. returning app user login; - Bug fixes for address entry when creating a new account; - Added Contact Preference within profiles ### 1.1 — 2024-08-02 Introducing the Mud Bay app, your launchpad for viewing and managing your Mud Bay account! Link your in-store purchases to the app and get the latest version for all available features and enhancements. This minor update includes improvements for app store display and a new feature option to check a gift card balance. We've also updated the My Orders menu, which is now "Purchase History". ### 1.0 — 2024-06-10 No release notes. ## Apps similar to Mud Bay | App | Rating | Price | Category | | --- | --- | --- | --- | | [NW Natural Safety App](https://appshunter.io/ios/app/nw-natural-safety-app/id1336271174) | 1.7 (61) | Free | Business | | [Kaady Car Wash](https://appshunter.io/ios/app/kaady-car-wash/id1526903656) | 3.0 (134) | Free | Business | | [MySnoPUD](https://appshunter.io/ios/app/mysnopud/id1610594306) | 3.3 (34) | Free | Business | | [Desert Sun Tanning](https://appshunter.io/ios/app/desert-sun-tanning/id1625919179) | 4.9 (153) | Free | Business | | [Zips Cannabis WA](https://appshunter.io/ios/app/zips-cannabis-wa/id1555738396) | 4.7 (667) | Free | Business | | [Astro Loyalty Consumer App](https://appshunter.io/ios/app/astro-loyalty-consumer-app/id1479567413) | 3.4 (22) | Free | Business | ## More apps by FranPOS Inc. - [Franpos Delivery](https://appshunter.io/ios/app/franpos-delivery/id1551788433) - [Pigtails & Crewcuts](https://appshunter.io/ios/app/pigtails-and-crewcuts/id1564976025) - [Pet Wants](https://appshunter.io/ios/app/pet-wants/id1587685628) - [Woof Gang Bakery and Grooming](https://appshunter.io/ios/app/woof-gang-bakery-and-grooming/id1636906223) - [Franpos Pulse](https://appshunter.io/ios/app/franpos-pulse/id6447593746) All apps by FranPOS Inc.: https://appshunter.io/developer/400754413 ## Related topics [mudbay](https://appshunter.io/ios/topics/mudbay) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*