# Mueller@Home > Homeowners complete insurance/financial property surveys remotely with expert guidance. (iPhone/iPad app by PhoenixSuite.) - Source: https://appshunter.io/ios/app/muellerhome/id1506236724 (this page in markdown: same URL + `.md`) - Developer: [PhoenixSuite](https://appshunter.io/developer/703429690) - Category: Business - Price: Free - Rating: 2.00/5 from 24 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 16 MB - Languages: American English - Released: 2020-06-25 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/muellerhome/id1506236724/reviews.md ## What is Mueller@Home? Mueller@Home provides homeowners with the ability to complete the property survey ordered by their insurance carrier or financial institution from the comfort and safety of their home. Mueller's network of field representatives provide the homeowner with expert local knowledge and advice to support the process of collecting photos throughout the home. Please note that Mueller@Home only works in combination with a survey ordered through Mueller Reports by an insurance or financial institution. You will need a link provided by a Mueller field representative to begin the survey. ## Key features - Remote property surveys - Expert local guidance - Photo collection support - Insurance/financial institution integration - Requires survey order link ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/muellerhome/id1506236724/reviews.md ### 4/5 — Works fine *2025-12-10, version 2.0.13* App is pretty basic, but works perfectly fine on my iPhone. Based on the other reviews, sounds Iike they’ve worked out the bugs in the past year or so. Only complaint is the floor scan functionality is a little confusing, as it doesn’t show where you’ve been so far, which makes it hard to tell if you have good coverage of your floor plan. Also isn’t clear how to capture multiple floors. ### 1/5 — Totally non-functional *2023-11-14, version 2.0.11* Upon instruction from Mueller to put pictures in this app for a “virtual” inspection of our home, I downloaded the app and followed the instructions of the app to capture the photos requested, then came the “upload” step in the app where it spent the next hour spinning on 0% progress. I am connected via my home wifi with 50MB upload speed. Then comes the real problem, it is impossible to get support from Mueller or the developer of the app. I will not download any app in the future from this developer. If Mueller asks you to do a virtual photo shoot of your property for whatever reason, you should kindly decline. ### 1/5 — Horrible APP *2023-05-04, version 2.0.8* Wasted my time taking pics of the specified categories only to have problems trying to get them to upload. I called the insurance adjuster about the problem. He suggested uninstalling the app and reinstalling it. I asked are the pics saved on my phone he said no. So I’ve wasted my time with this app now you want me to repeat the process. So wasting my time means nothing. If I could have given a rating of ZERO stars I would have. FIX YOUR INCOMPLETE APP! ### 1/5 — Waste of Time *2022-12-20, version 2.0.8* I spent hours and hours cleaning my house, I had been decorating for Christmas and had boxes everywhere and needed to get that cleaned and put away!!! I took pictures in the categories/rooms that were listed on my download. We live in a 60’ x 100’ shop/building with living quarters. 3 bedrooms, 4 bathrooms. Kitchen, dining room, 3 living spaces, mud room, etc, etc. HUGE. Lots of details. I spent hours taking pictures. They would not upload!!!!!!!!! Too many pictures???? No one could tell me the limit. I deleted pictures, never got it to upload. TOTAL WASTE OF MY TIME. This app needs a rework!!!! ### 5/5 — Take control of COVID & your inspection! *2022-02-03, version 2.0.2* I used the Mueller@Home app so no one had to come into my home for the inspection. What a great way to help prevent the spread of COVID! ### 1/5 — Useless *2021-04-25, version 1.0.6* Terrible, useless, poorly programmed app. Spent hours prepping the home and taking photos, uploaded them, and Mueller/the app lost them all. ## Frequently asked questions about Mueller@Home ### What is Mueller@Home used for? Mueller@Home allows homeowners to complete property surveys ordered by their insurance carrier or financial institution from their own home. It provides expert local knowledge and advice to assist in collecting photos throughout the home. ### How do I start using Mueller@Home? You can only use Mueller@Home if you have a property survey ordered through Mueller Reports by an insurance or financial institution. You will need a specific link provided by a Mueller field representative to begin the survey process. ### Is Mueller@Home free to use? Yes, Mueller@Home is available for free. The application itself does not have a cost associated with downloading or using it. ### What devices does Mueller@Home support? Mueller@Home is currently supported on iPhone devices. Compatibility with other platforms may be available in future updates. ### When was Mueller@Home last updated? The latest version of Mueller@Home was updated on January 23, 2026. This indicates the app is actively maintained by the developer. ### What is the age rating for Mueller@Home? Mueller@Home has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions. ### What do users think of Mueller@Home? Mueller@Home has an average rating of 2.0 stars from 24 ratings. This suggests that user satisfaction may be low, and there could be areas for improvement. ### Does Mueller@Home have ads? No, Mueller@Home does not contain advertisements. Users can complete their property surveys without interruption from ads. ## Version history (last 5 releases) ### 2.0.14 — 2026-01-23 Update AppStore info ### 2.0.13 — 2024-12-17 CubiCasa SDK Update ### 2.0.12 — 2024-05-22 Bug fixes ### 2.0.11 — 2023-10-02 Additional info collected for feedback ### 2.0.10 — 2023-09-07 Additional feedback options Bug fixes ## Apps similar to Mueller@Home | App | Rating | Price | Category | | --- | --- | --- | --- | | [Plymouth Rock Assurance](https://appshunter.io/ios/app/plymouth-rock-assurance/id632820710) | 4.9 (7,513) | Free | Business | | [InspectorADE](https://appshunter.io/ios/app/inspectorade/id520294442) | 4.4 (899) | Free | Business | | [PSEG Long Island](https://appshunter.io/ios/app/pseg-long-island/id1491997914) | 4.4 (6,605) | Free | Business | | [West Bend](https://appshunter.io/ios/app/west-bend/id597994464) | 4.5 (2) | Free | Business | ## More apps by PhoenixSuite - [PhoenixMobile for Appraisers](https://appshunter.io/ios/app/phoenixmobile-for-appraisers/id393180059) All apps by PhoenixSuite: https://appshunter.io/developer/703429690 ## Related topics [mueller](https://appshunter.io/ios/topics/mueller) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*