# Můj T-Mobile — user reviews

> 85 indexed App Store user reviews of Můj T by T-Mobile Czech Republic a.s., rated 4.40/5 from 85 ratings.

- Source: https://appshunter.io/ios/app/muj-t-mobile/id1386652007/reviews
- App overview in markdown: https://appshunter.io/ios/app/muj-t-mobile/id1386652007.md
- Rating breakdown: 5★ 64 · 4★ 11 · 3★ 1 · 2★ 2 · 1★ 7

## Newest reviews (11 of 85)

### 4/5 — Dark mode

*2025-05-23, version 26.11.1*

In the latest version, it is not possible to save the changed mode

### 2/5 — Nefunguje widget

*2025-03-22, version 26.5.1*

Widget stale vypisuje “Nepodařilo se načíst informace” aj keď je appka prihlásená cez account.

### 2/5 — Sabrina Carpenter💋

*2024-12-30, version 25.13.0*

It is the worst app ever, I installed it just cuz all the tickets for Sabrina were out and i could not find them anywhere else, so i gambled and spend all of my weird heart points, but I did not win. If some dev is reading this find me and give me my ticket. Have a nice day with kind regards Sabrina Carpenter 💋

### 3/5 — Loves to crash

*2024-12-13, version 25.13.0*

In general the app is nice. You can manage what you need to manage.

But the quality control is not very good. With the advent calendar event now it crashes constantly when you try to do something. 

I would skip these events and just work on the overall reliability of the app.

### 2/5 — Not a bad app but

*2024-12-10, version 25.9.1*

maybe let me use it with older ios? I have an older iphone and I don't want any new ios versions, the app keeps redirecting me to an update that I need new ios for, currently not usable.

### 2/5 — This needs correcting

*2024-10-16, version 25.9.1*

Why can’t I cut and paste my card number into this app? It’s either autofill or nothing, and I refuse to use autofill fir something that sensitive. So then I have to fill all those numbers manually? Isn’t that insane?

### 2/5 — Really bad application

*2024-09-05, version 25.6.1*

1. Null value instead of my Name 
2. Cannot login with my number for a few days (then login done automatically)
3. Data limit is ended, but app cannot provide access to add more data without update of the app. Fortunately, I have found the Wifi

### 2/5 — Widget is missing

*2024-03-31, version 24.8.11*

The latest update seems to have removed the widget. It’s no longer available! The widget was very useful for tracking my monthly data usage, and now it’s gone.

### 4/5 — Přidání překladu

*2024-02-13, version 23.13.11*

Já a stejně jako mnoho dalších ukrajinských uživatelů bychom rádi viděli překlad do ukrajinštiny

### 2/5 — This app could/should have been a website

*2023-11-12*

The mandatory updates every one/few months with 270MB download size are just ridiculous. Especially for an app that IMHO does not have any added value over a simple website with the same functionality. The “best” is when you run out of data and need to get more and find out the app needs to be updated. At least the mandatory updates should be once a year at most.
The app works (hence the two stars), but seems unnecessary.

### 4/5 — Easy to use.

*2023-08-24, version 23.2.2*

Bugs sometimes

## Most critical reviews (10 lowest-rated)

### 1/5 — Beware: upgrades to unsupported version

*2026-07-08*

I was forced to update to this version which downloads fine to my phone but doesn't do more than ask for an upgrade. I called support and was told to suck it up. TMobile clearly doesn't want my business any more.

**Developer response:** Hello, our app requires iOS 17.6 or higher to function. Alternatively, you can manage your services on the web sites https://muj.t-mobile.cz. Erich

### 1/5 — Мусор

*2025-09-08, version 26.14.20*

Мусор, а не приложение. Ни баланса номера телефона, ни названия тарифы, ни срока действия номера. Зачем оно существует вообще?

### 1/5 — No transfer eSIM option

*2025-06-16, version 26.13.0*

When transfering to new phone the eSIM failed to transfer. Support was not available whole weekend and on Monday I was told it is impossible to transfer eSIM with this application. Only works on web app which I can not log into anymore because I do not have the old eSIM active. A lot of struggle for just a simple task of transfering eSIM and it is still not done.

### 1/5 — Why PIN?

*2025-03-18, version 26.5.1*

Normally use sometimes this app, but after last update is necessary to use some pin? Pin what? At first time i could use sms number and bypass pin. Now it is not possible. And i cannot use app anymore. Thank you.

### 1/5 — Horrible app and service

*2024-12-30, version 25.13.0*

I used the app for many years and it still has the same mistakes at crutial times. When I use up all of my data and want to buy more I can't even log into the app. The only really important thing. Amazing service from a multi billion dollar company, bravo.

### 1/5 — Alllll the time updates!

*2024-12-02*

Almost every si gle month I am forced to do an update. Just to manage my account. So sad and stupid.

### 1/5 — This app could/should have been a website

*2024-12-02*

The mandatory updates every one/few months with 270MB download size are just ridiculous. Especially for an app that IMHO does not have any added value over a simple website with the same functionality. The “best” is when you run out of data and need to get more and find out the app needs to be updated. At least the mandatory updates should be once a year at most. The app works (hence the two stars), but seems unnecessary. Update: downgraded to obe star as the app version 25.13.0 (Nov 2024) stopped working: asking for an update, which can’t be installed on iOS 14.x (I need it for compatibility reasons). On Android this version of Můj T-Mobile supports even the ancient Android 8.0 … please revert the iOS deployment target to a more reasonable value.

### 1/5 — Will not open

*2023-12-08, version 23.10.13*

Used to work fine, but now for the past week or two it will not open. Every time I try to open it it won’t load and tell me there’s a problem. Doesn’t matter if I’m on wifi or data.

### 1/5 — Essential features does not work

*2023-10-16, version 23.5.32*

The app has some shiny but useless features, but the essential ones - likbe block/freeze ur simcard not. 
App tells u to call support - without simcard
Chatbot is not chat bot useless
U need to write an email from abroad to block ur simcard which can cost a lot. 

Feature to get a nee e sim doesnt work either, and if it works they need old simcard serial no. Which U dont have cause u LOST it!

Basic MVP stuff the app does not provide. The other things like 5% sale in restaurant is very usefull… Except its not 
Who designed it this way? Who made that decision?  Who prioritize that over essential functions.

### 1/5 — Scummy behavior

*2023-10-11, version 23.5.32*

So many agreements to sell out your data can be agreed to if you're not careful. Also, minimum amount of credit top up so it doesn't expire after a year is 200 Czk, but the app allows you to top up only 250 czk. How scummy to get extra money from you if you use their card only as a secondary one.

## Most praised reviews (10 highest-rated)

### 5/5 — Snadná

*2026-07-11, version 26.2610.41*

Přehledná

### 5/5 — All working together

*2026-02-03, version 26.2519.75*

Perfectly

### 5/5 — Amazing app with great design and features

*2025-03-04, version 26.5.1*

This app is great because of it activities, free limited time drinks at official T-mobile stores and other fun activities and discounts that can be optioned/claimed by magenta hearts. They also have a lot of giveaways

### 5/5 — Good app

*2024-10-04, version 25.6.1*

Very easy to use and always working well.

### 5/5 — Super easy to use and fun

*2024-04-01, version 24.8.11*

I actually quite enjoy the T-Mobile app
There are lots of fun games and perks and offers from other companies 
The info is very clear and the app is easy to use
I like it :)

### 5/5 — Easily navigable

*2024-03-24*

Works great for all my needs!

### 5/5 — T-Mobile

*2023-08-23, version 23.2.2*

Prehľadné prostredie. Aplikácia je jednoduchá a ponuka všetko potrebné na kontrolu svojho tarifu.

### 5/5 — Great

*2023-08-20, version 23.2.2*

Didn’t have any issues. Very friendly app.

### 5/5 — Easy to use

*2023-08-18, version 23.2.2*

Easy to use, user friendly and you can find what you need to do and your bills quickly.

### 5/5 — Good Job

*2023-08-15, version 23.2.2*

Pretty much everything you might need

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
