# Mukuru: Send Money Home — Transfers to loved ones abroad

> Global money transfer service for fast, secure, and instant remittances. (iPhone/iPad app by Remitix t/a Mukuru.)

- Source: https://appshunter.io/ios/app/mukuru-send-money-home/id1515075370 (this page in markdown: same URL + `.md`)
- Developer: [Remitix t/a Mukuru](https://appshunter.io/developer/1515075369)
- Category: Finance, Social Networking
- Price: Free
- Rating: 4.80/5 from 45 App Store ratings · 41 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 165 MB
- Languages: American English
- Released: 2025-03-31
- Data updated: 2026-11-11
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mukuru-send-money-home/id1515075370/reviews.md

## What is Mukuru?

Send money home with confidence using the Mukuru app.

Trusted by more than 17 million customers, Mukuru helps you create and manage international money transfers from your phone.

Check your exchange rate before you pay and see the amount your recipient should receive. The payout option shown depends on your transfer route.

With the Mukuru app, you can:

• Create international money transfers
• Check rates before you confirm your order
• Track your transfer status in the app
• Receive updates when money is ready
• Upload approved identity documents when needed
• Use supported Mukuru Card and Wallet services in eligible regions
• Buy airtime, electricity and pay selected bills where available

Mukuru supports selected international transfer routes. Availability, fees, exchange rates, sending limits, payment methods, payout options and transfer times differ by country, customer profile and route.

Download Mukuru and manage your money transfers in the app.

## Key features

- Fast global money transfers
- Secure and instant remittances
- Extensive pay-in/pay-out network
- Real-time transfer updates
- Multiple funding options
- Increased sending limits
- Exchange rate alerts

## What do users think of Mukuru?

Reviews of Mukuru are mostly positive: the Finance app is rated 4.8/5 from 45 App Store ratings. What users like most: fast and easy to use, competitive rates. Top complaints: signing in and logging in issues, complicated process to set up a person to send money to. Summarized from real user reviews.

**Pros**

- 🚀 Fast and easy to use
- 💰 Competitive rates
- 🧑‍💻 Responsive and helpful customer service
- 🔒 Trustworthy and efficient money transfer solution
- 👍 Smooth and hassle-free transactions

**Cons**

- 🐛 Signing in and logging in issues
- 🤔 Complicated process to set up a person to send money to
- 💸 High rates compared to other service providers
- 🤯 Lost identity data and status when using the app

**Commonly reported bugs**

- Money not received after transactions
- Internal server error when trying to log in

**Most requested features**

- Allow changing the country you reside in to the country you want to send money from
- Improve app login process to make it simpler and more user-friendly

## Is Mukuru safe?

Mukuru: Send Money Home appears safe based on user ratings. The AppsHunter Safety Score for Mukuru is 88 out of 100. This assessment is based on 45 user ratings, with an App Store average of 4.8 out of 5. Of 45 App Store ratings, 95.6% point to a safe experience, 2.2% suggest some concerns, and 2.2% point to a risky experience.

## Is Mukuru legit?

Mukuru: Send Money Home appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Mukuru is 65 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 41)

All indexed reviews: https://appshunter.io/ios/app/mukuru-send-money-home/id1515075370/reviews.md

### 1/5 — Transaction delays

*2026-05-14*

You guys really need to fix your systems for fast transactions cos 1 week now I did a transaction and it’s not yet delivered that’s not good at all, so someone can’t use your service for a fast important transactions

**Developer response:** Hi Richmankkt, we’re sorry to hear about your experience and the extremely delayed feedback. Please contact our support team at support@mukuru.com or send us a direct message on our official Facebook page https://www.facebook.com/mukurudotcom and provide the ticket number so we can investigate and assist further.

### 1/5 — Terrible.

*2026-04-20, version 4.10.2*

I have to keep contacting them just to get the money paid.

### 5/5 — Beautiful

*2026-03-14, version 4.9.0*

Amazing, easy to use.

### 3/5 — Works but with major flaws

*2025-12-06*

I like that this financial service works well and the fees are not great but at least competitive. But there are many open construction sites: transmissions for ZAR to USD in the US just does not compute in the app and only can be entered on the web, for many months now. No explanations. The login to the app accepts a password; on the web it _only_ works per SMS pin. Amounts over ZAR 10k apparently require you to send a proof of payment but sometimes it works just so. Nowhere is this explained in the app, Mukuru simply lets your order expire if you don’t send proof. Support to the rescue- they answer reliably and usually in less than a day.

**Developer response:** Hi! Thank you for sharing your feedback — it’s very valuable to us. We’re sorry for any inconvenience caused and appreciate your patience. For assistance, please reach out to our support team at support@mukuru.com. 💬📲 Stay updated by following us on Facebook: https://www.facebook.com/mukurudotcom/

### 5/5 — Functionality

*2025-12-02, version 4.7.0*

Quick and easy

### 5/5 — Amazing App 🌞

*2025-08-08*

Quick to sign up

**Developer response:** Hi, Theyknowmimi 😊 We truly appreciate the time you took to review our app. Your feedback is invaluable to us. Have an amazing day! 🌟 👉 Follow us on Facebook for the latest updates and news! https://www.facebook.com/mukurudotcom/

### 5/5 — Apple Pay

*2025-06-11, version 4.0.3*

I have nothing against the app. Just hope we can continue to pay with Apple Pay.

### 1/5 — Pay by bank

*2025-06-07, version 4.0.3*

Why am I being forced to use this “pay by bank” thing

### 3/5 — App not working

*2025-04-29, version 4.0.2*

Struggled to sign in to the App this morning. Had to ring he contact number, initially failing to get through either because I might have been a little early in calling (though the auto reply did not specify what time you were open. Got through just now and was advised to delete and reinstall the app. That has worked fine. I hope the problem doesn't recur

### 5/5 — Fast, and Easy to Use! 🧡

*2025-04-03*

I have been using this app for a few months now, and I am seriously impressed. Transfers are fast, the rates are competitive, and I love how easy it is to navigate. Whether I am sending money to family or paying for services, it is always smooth and hassle-free. Customer service is also responsive and super helpful. I highly recommend this to anyone looking for a trustworthy and efficient money transfer solution!

**Developer response:** Hi, Chants£! We truly appreciate the time you took to review our app. Your feedback is invaluable to us. Have an amazing day!

## Frequently asked questions about Mukuru

### What does the Mukuru app do?

The Mukuru app facilitates fast, secure, and instant money transfers globally, with a focus on regions across Africa, Europe, and Asia. It allows users to send money to loved ones, support education, pay bills, and manage funds securely.

### What are the key features of Mukuru?

Key features include the ability to send money anytime, anywhere from your phone, transparent pricing with no hidden fees, a vast network of pay-in and pay-out partners, real-time transfer updates for both sender and receiver, and world-class security measures.

### How much does it cost to use Mukuru?

The app itself is free to download and use. While the description doesn't detail specific transaction fees, it emphasizes transparent pricing with no hidden costs, meaning you'll know the exact amount your recipient will collect.

### What are the common use cases for Mukuru?

Common use cases include supporting a child's education, paying medical bills, sending money for daily essentials, and general remittance to family and friends across different continents. It also allows for storing and spending money via the Mukuru Card in select regions.

### Is Mukuru available on different devices?

The application is available as a mobile app, as indicated by the description referring to the 'Mukuru Money Transfers App'. While specific operating system compatibility isn't mentioned, it is designed for smartphone use.

## Version history (last 5 releases)

### 5.1.0 — 2026-11-09

This update improves how you manage transfers in the Mukuru app. Create an order, see the amount your recipient should receive, view available payout options, and follow your transfer from start to finish. This release also includes performance improvements and bug fixes.

### 5.0.6 — 2026-10-13

We update the app regularly to fix bugs, optimize performance and improve the experience. Thank you for using Mukuru!

### 5.0.5 — 2026-09-24

We update the app regularly to fix bugs, optimize performance and improve the experience. Thank you for using Mukuru!

### 5.0.3 — 2026-09-03

We update the app regularly to fix bugs, optimize performance and improve the experience. Thank you for using Mukuru!

### 5.0.2 — 2026-09-01

We update the app regularly to fix bugs, optimize performance and improve the experience. Thank you for using Mukuru!

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## Related topics

[mukuru](https://appshunter.io/ios/topics/mukuru)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-11.*