# Mulberrys Dry Cleaners

> Mobile app for scheduling eco-friendly dry cleaning and laundry pickup and delivery. (iPhone/iPad app by Mulberrys, LLC.)

- Source: https://appshunter.io/ios/app/mulberrys-dry-cleaners/id917580307 (this page in markdown: same URL + `.md`)
- Developer: [Mulberrys, LLC](https://appshunter.io/developer/917580306)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.20/5 from 269 App Store ratings · 71 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 27 MB
- Languages: English
- Released: 2014-09-19
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mulberrys-dry-cleaners/id917580307/reviews.md

## What is Mulberrys Dry Cleaners?

You enjoy life, we'll do the laundry. 

With Mulberrys Garment Care you can have your dry cleaning and laundry picked up and delivered to your home FREE. Get 50% off your first order with promo code APP50. 

Free up more time to spend with your loved ones with Mulberrys' award-winning, toxin-free dry cleaning & laundry service. You can also purchase monthly laundry subscriptions starting at $50 a month.

Getting started with our dry cleaning and laundry delivery service is as simple as 1...2...3. 

1) Schedule a pickup on our mobile app
2) Prepare your clothing in a bag with your name on it. 
3) Enjoy your free time! 

At Mulberrys we pride ourselves on reimagining the entire dry cleaning and laundry experience. Your clothes will be cleaned in the most environmentally-friendly solutions, packaged in recyclable packaging, and hung on reusable wood hangers. Our cleaning experts have decades of experience in the industry and treat every garment like it was their own. Because of this commitment to quality we have been selected as one of America's Best Cleaners and won numerous readers' choice awards. Not only is our quality excellent, but Mulberrys delivers convenience as well. We offer free home pickup and delivery, extended hours at our stores. order-ready notifications and countless other tools to make your experience as smooth as possible. And we don't just do dry cleaning and laundry. Mulberrys provides tailoring and alterations, bedding and linens cleaning, wedding gown cleaning, leather, fur and rug cleaning and much more. 

We look forward to welcoming you to the Mulberrys family.

## Key features

- Free home pickup and delivery
- Toxin-free dry cleaning
- Laundry subscriptions
- Tailoring and alterations
- Specialty garment cleaning
- Order-ready notifications

## What do users think of Mulberrys Dry Cleaners?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient pickup and delivery service
- ✨ High-quality dry cleaning and garment care
- 👍 Professional and friendly staff/drivers
- 💰 Reasonable pricing and good value
- 📱 App makes scheduling easy
- 🌱 Environmentally friendly practices
- ⏰ Reliable and consistent service
- 📞 Responsive customer service (when reachable)

**Cons**

- 🐛 App frequently crashes and is buggy
- 🐛 App is slow and clunky
- 📱 Poor app user interface and design
- 🔐 Login issues and authentication problems
- 📍 GPS/address location tracking errors
- ⏰ No pickup ETA or delivery time windows
- 📞 Difficult to reach customer service
- 💸 Prices increasing over time
- 🔄 Lost or missing items with no accountability
- 📦 Locker functionality broken or unreliable
- ❌ No promotion code entry in app
- 📋 Lack of order transparency and tracking

**Commonly reported bugs**

- Login failures despite correct credentials
- Password reset functionality not working
- App crashes frequently
- Slow page load times
- GPS automatically enters wrong addresses
- Address field reverts to incorrect address after updates
- Order confirmation not syncing with system
- Locker locking mechanism failures
- Keyboard covers input fields making typing invisible
- App shows orders that disappear when clicked
- Inconsistent app behavior after each login
- Missing locker locations in app directory
- Nearby locker search not displaying available options
- Payment processing failures (credit card not accepted)

**Most requested features**

- Shorter pickup/delivery windows (next-day turnaround)
- Faster app page load times and performance optimization
- Photos of bags and sizes in subscription plans
- Detailed pricing information for special items
- Specific pickup ETA notifications via text
- Ability to schedule specific delivery times
- Promotion code entry functionality in app
- Improved order history and item tracking (Closet feature restoration)
- Better keyboard handling to prevent field obstruction
- Manual address entry option instead of GPS-only
- Coupon tracking and application in app

## Recent user reviews (10 of 71)

All indexed reviews: https://appshunter.io/ios/app/mulberrys-dry-cleaners/id917580307/reviews.md

### 1/5 — Embarrassing app

*2026-02-09, version 5.4.1*

This is an embarrassingly bad app with so many bugs. Multiple times a month I just can't login despite using the same password. Then when I try to reset the password, it tells me it can't. And each time I have to contact them to help me fix this. It's embarrassing because this is one of the top dry cleaning services in San Francisco, the heart of advanced tech, and yet this company cannot invest in creating a bug-free app. Embarrassing all around.

### 1/5 — Unusable app, lockers don’t work

*2025-12-09, version 5.4.1*

Was excited since these are available in my building but the app doesn’t work, wouldn’t take my cc. Out of 6 lockers only one was usable. Terrible waste of time.

### 2/5 — They have NO pickup ETA

*2025-11-21, version 5.4.1*

They won’t let you know exactly when they’re coming so it’s anytime from midnight of that day to midnight of the next day and they don’t send a text to update you. You can’t schedule a specific timing and you’ll keep getting notifications you missed it. I’m going to try to find a more logical business who clearly knows how mind numbing and moronic this is from a customer experience standpoint.

### 5/5 — Patrick

*2025-02-01, version 5.3.18*

Personnel at San Carlos location Always so friendly and efficient   !!!

### 1/5 — Worst service

*2024-06-01, version 5.3.13*

Never picks up the phone. App crashes frequently

### 1/5 — Impossible to reach customer service

*2024-02-12, version 5.3.7*

The actual dry cleaning is fine, but it’s so frustrating how nearly impossible it is to get ahold of customer service. No one ever picks up the number, and they never get back to you even if you leave a voice message. Asking a Mulberry store doesn’t work either, because they don’t do the actual dry cleaning (they’re more of a drop off/pick up place). Super strange to run a business like this.

### 1/5 — Lost $2000 worth of shoes! Zero Accountability!

*2023-06-02, version 5.2.2*

I cannot express my frustration and disappointment enough with the abysmal service provided by Mulberrys Laundry. They have not only lost my three pairs of expensive shoes but have also shown a complete lack of responsibility and accountability in rectifying the situation. I entrusted my beloved shoes, which had a combined value of $2000, to this laundry store, believing that they would handle them with care. Little did I know that I was walking into a nightmare. I've waited for three months of my shoe cleaning, but never heard a word back. I reached out the customer service, who told me they've lost my shoes.

The sheer negligence displayed by the staff is absolutely appalling. They showed no concern for the significant value of the lost shoes nor did they offer any reasonable explanation for their disappearance. It was as if they expected me to accept their incompetence and move on. I am left wondering how a supposedly professional establishment could misplace such high-value items without any accountability. Moreover, their customer service was disgraceful. Rather than taking responsibility and promptly addressing the issue, the staff members seemed disinterested and unhelpful. They brushed off my concerns with half-hearted apologies and empty promises of "looking into it." It is evident that their primary goal is to avoid any form of liability, rather than genuinely assisting their customers.

As a result of this ordeal, I am left not only without my cherished shoes but also out of pocket by $2000. The financial loss is significant, but the emotional distress caused by this incident is even more frustrating. I trusted Mulberrys to provide a service that would ensure the care and safety of my belongings, but they have let me down in the worst possible way.I strongly advise anyone considering using this to reconsider and look elsewhere for their laundry needs. Their utter disregard for customer satisfaction and lack of professionalism are indicative of a business that should not be trusted with anything of value. Save yourself the trouble and avoid this establishment at all costs.

### 1/5 — I gave them my suit 4 weeks ago for a rush order still not here

*2023-05-09, version 5.2.0*

I dunno what to say. App is dated and the company clearly is too. I’ve called them probably 20x - they’ve answered less than half of those, said the suit was otw. No clue what’s going on. On top of that the suit was for a wedding I attended 3 weeks ago. My suit costs over $3K, so maybe they’re good for stuff like socks and t shirts but I’d keep high end clothes away from them.

### 2/5 — New upgraded app not great

*2023-03-09, version 5.1.2*

Took a week just to get it to work… it’s super slow, clunky…. Hopefully this will get upgraded yet again to improve it

### 5/5 — Erin SP

*2023-02-12, version 4.6.4*

Excellent service, great cleaning, highly recommended. Timely turn around, service highest quality.

## Frequently asked questions about Mulberrys Dry Cleaners

### What does Mulberrys Garment Care do?

Mulberrys Garment Care is a mobile app that allows you to schedule free home pickup and delivery for your dry cleaning and laundry. They offer environmentally friendly cleaning solutions and a variety of services beyond standard dry cleaning.

### What are the key features of the app?

The app enables you to schedule pickups and deliveries, offers toxin-free dry cleaning and laundry, provides tailoring and alterations, and handles specialty items like wedding gowns and bedding. You can also receive order-ready notifications.

### How much does the service cost?

The app itself is free to use for scheduling. You can get 50% off your first order with a promo code. Monthly laundry subscriptions start at $50 a month, with pricing for individual services available upon scheduling.

### What types of items can be cleaned?

Mulberrys offers dry cleaning and laundry for everyday garments, as well as specialized cleaning for bedding and linens, wedding gowns, leather, fur, and rugs. They also provide tailoring and alterations.

### How does the pickup and delivery process work?

Simply schedule a pickup through the mobile app. Prepare your clothing in a bag with your name on it, and Mulberrys will pick it up. Your cleaned items will then be delivered back to your home.

## Version history (last 5 releases)

### 5.4.2 — 2026-06-02

Performance Improvements

### 5.4.1 — 2025-10-17

Added migration process for new app!

### 5.3.19 — 2025-02-05

Update the order history screen to have a better ticket view

### 5.3.18 — 2024-12-24

New access to subscription

### 5.3.17 — 2024-12-03

minor bugfixing

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## More apps by Mulberrys, LLC

- [Mulberrys Garment Care](https://appshunter.io/ios/app/mulberrys-garment-care/id6748067324)
- [Mulberrys Driver App](https://appshunter.io/ios/app/mulberrys-driver-app/id6748720796)

All apps by Mulberrys, LLC: https://appshunter.io/developer/917580306

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*