# MultCloud — user reviews

> 70 indexed App Store user reviews of MultCloud by AOMEI International Network Limited, rated 3.00/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/multcloud/id1620281509/reviews
- App overview in markdown: https://appshunter.io/ios/app/multcloud/id1620281509.md
- Rating breakdown: 5★ 15 · 4★ 5 · 3★ 3 · 2★ 2 · 1★ 17

## What do users think of MultCloud?

Overall sentiment: negative

**Pros**

- 👍 Useful for cloud transfers
- 👍 Manages multiple clouds
- 👍 Works well for some users
- 👍 Good for homelab enthusiasts
- 👍 Performs function well
- 👍 Idea is excellent
- 👍 Works as advertised
- 👍 Simple application
- 👍 Best for cloud to cloud
- 👍 Great app
- 👍 Easy remote updates
- 👍 Useful tool for transfers
- 👍 Good idea
- 👍 Works completely great

**Cons**

- 🐛 Slow transfer speeds
- 🐛 Login issues (Apple ID, Google)
- 🐛 Data loss during transfer
- 🐛 Unreliable service
- 🐛 No refund for failed service
- 🐛 App is unstable
- 🐛 Does not work with iCloud (ADP)
- 🐛 Customer support is useless/terrible
- 🐛 Expensive and bad
- 🐛 No remote upload
- 🐛 Ineffective transfers
- 🐛 Difficult to understand
- 🐛 Cannot transfer files
- 🐛 No OTP received for login
- 🐛 Syncs don't work correctly
- 🐛 Errors with Google Photos
- 🐛 403 error on computer
- 🐛 MediaFire not working
- 🐛 Paid for subscription, no unlock
- 🐛 Login loop
- 🐛 Transfers fail repeatedly
- 🐛 Cannot log in with Apple
- 🐛 Cannot open files/folders
- 🐛 Cloud drives never load
- 🐛 Tasks keep failing
- 🐛 No logs for failures
- 🐛 Poor business communication
- 🐛 App is like a Commodore 64
- 🐛 Purchased transfer, not transferring
- 🐛 Cloud accounts fail to connect
- 🐛 Website shut down
- 🐛 No support after payment
- 🐛 Mobile and web app differ
- 🐛 iCloud doesn't work
- 🐛 Support doesn't read issues
- 🐛 Refund offer withdrawn
- 🐛 Missing task list
- 🐛 Bait and switch after payment
- 🐛 Account not upgraded after payment
- 🐛 Support unresponsive
- 🐛 App disappointing on iPad
- 🐛 No landscape mode on iPad
- 🐛 Not a reliable company
- 🐛 Cannot use remote upload
- 🐛 App and website don't sync
- 🐛 Syncs take hours, fail often
- 🐛 Mobile version not same as web
- 🐛 Function is just bad
- 🐛 Took money, didn't unlock transfer
- 🐛 Low transfer speed (22KB/s)
- 🐛 No iCloud in app
- 🐛 App is useless
- 🐛 No iCloud Drive/Photos in app
- 🐛 No iCloud connection in app
- 🐛 Magnet link upload problem
- 🐛 Not possible to select iCloud
- 🐛 So slow it's useless
- 🐛 Hard to use
- 🐛 Transfer speed very slow
- 🐛 Scam alert
- 🐛 Exceeded storage limit unexpectedly
- 🐛 Mobile version cannot upload/download/modify/preview
- 🐛 Too slow for the price
- 🐛 Requires staying connected

**Commonly reported bugs**

- Apple ID login not possible
- iCloud login not possible
- Google login not possible
- Transfer process restarts repeatedly
- Photos lost during transfer
- Website won't work for paid version details
- OTP not received for login
- Cloud syncs not working correctly
- Errors when looking in directories
- 403 error despite full permissions
- MediaFire not working
- Google Drive connection issues (OAuth)
- Task keep failing
- No logs to explain failures
- Delete and re-add task not fixing issue
- Website shut down
- Cannot login
- Mobile and web app show different connections
- iCloud doesn't work
- Support doesn't read issues
- Refund offer withdrawn
- Account not upgraded after payment
- Support unresponsive
- App on iPad disappointing
- No support for landscape mode on iPad
- App and website sync issues
- Syncs take hours, fail often
- Mobile version not same as web
- Login loop
- Paid for subscription, never unlocked data transfer
- Low transfer speed
- No iCloud in app available
- App is useless without iCloud
- No iCloud Drive/Photos in app
- No iCloud connection in app
- Magnet link upload problem
- Not possible to select iCloud as a source
- Exceeded storage limit unexpectedly
- Mobile version cannot upload/download/modify/preview files

**Most requested features**

- Add remote upload to the app
- Add files integration
- Add automatic upload feature
- Add folder selection for transfers
- Improve app interface
- Add preview functionality
- Add task list
- Add upload/download/modify/preview functionality to mobile app
- Add landscape mode support for iPad

## Newest reviews (16 of 70)

### 4/5 — Great for transfers

*2026-08-07, version 1.3.3*

Excellent tool for transferring data between clouds. Even better at seeing what you have in each cloud without having to open each one individually. Can help you see where you’ve too many copies of a particular file/photo/video/etc. Thus reducing wasted space. Connects to every cloud I own even the obscure ones. Have loved this app since discovering it & would definitely recommend it. I find it user friendly. There may be others out there morei suited to others needs & likes but this one is right up my alley. I recommend checking it out at least and get a feel for it before you write it off. I would like to try the unlimited but I can’t afford it but I’m happy to promote the free version.

### 4/5 — Good App!

*2025-12-24, version 1.3.2*

This app performs a function that I found very useful, that is, transferring info between clouds. It does it very well!

### 2/5 — 理解しずらい

*2025-10-23*

要するに自端末を経由せずにMultCloudのサーバを介してクラウドからクラウドに丸コピーするサービスで、これはその操作をするだけのアプリのようです。ただ、転送したいフォルダの指定なしにいきなり転送が始まるのでびっくりしました。これだとひとつのクラウドに預けているデータを丸々バックアップするような用途に限定されてしまいますね。せめてフォルダ指定くらいはできないと利用価値がないです。

### 2/5 — No OTP

*2025-08-31*

Tried several times to do login but OTP never received on mobile and not able to login.

### 4/5 — Some things work some don’t

*2025-06-03, version 1.3.2*

Paid to have unlimited data access for life and I struggle with getting cloud syncs to worn correctly. Maybe it’s them, maybe it’s you? Google Photos adds cloud fine but errors when I look in the directories. On computer it shows a 403 error despite full permissions.

### 3/5 — MediaFireがNG

*2025-04-21*

メディアファイアが出来ない。一部のパロメーターが正しくありませんと出るが、アイパスのメアドとパスワードしか項目がないのに、どうしろと言うのか？

### 1/5 — Does not work with iCloud!

*2025-04-11, version 1.3.2*

Be aware that if you have Advanced Data Protection for iCloud turned on then MultCloud will NOT provide access to iCloud files/folders or allow syncs with other cloud storage platfoms. It will thro up constant errors asking you to ‘try again’.  MultCloud is fully aware of this limitation but does not make it clear and has made zero effort to fix it.  They assume you will voluntarily make your iCloud data more vulnerable by turning off ADP in order to use their cloud platform! Customer support is also useless, especially when trying to get a refund!

### 1/5 — Geld verschenkt

*2024-11-29*

Ich habe mir das Abo nur gekauft, um meine Dateien von einer Cloud in eine andere Cloud zu übertragen. Es hat nicht funktioniert, ich habe umsonst Geld bezahlt.

**Developer response:** Wir entschuldigen uns für etwaige Unannehmlichkeiten. Für weitere Unterstützung wenden Sie sich bitte an support@multcloud.com. Wir werden uns um Ihr Problem kümmern. Wir bemühen uns, das Problem schnellstmöglich zu lösen.

### 1/5 — ログインさえできない

*2024-10-23*

最初のGoogleと連携してログインするところで、ぐるぐるのまま。

**Developer response:** ご不便をおかけしましたことをお詫び申し上げます。ネットワーク障害が原因である可能性があります。ログアウトして再度multcloudにログインすることができます。問題が解決しない場合は、support@multcloud.com までお問い合わせください。

### 1/5 — Not working

*2024-10-23*

I tried to move all my photos and videos from One Drive to Dropbox. 
Took a paid plan 
Transfer failed all three times I tried. Will have to wait for 12 hours to see the transfer progress to 100%. To finally see the status “Partially Success “ and then after a few minutes the status will change to “Failure “  
Don't buy this. 
It will not work. 
I lost money and has applied for refund in app store.

**Developer response:** We apologize for any inconvenience you’ve experienced. We will work harder to improve the user experience.

### 2/5 — Kann mich nicht mehr anmelden

*2024-09-18*

Leider kann ich mich mit meinem Account nicht anmelden. Dort steht dieses ist mit Apple nicht möglich.

### 1/5 — Bizarro

*2024-09-18*

Este aplicativo tem uma interface interessante em poder gerenciar as nuvens em um só lugar. Porém, não deixa abrir nenhum arquivo ou pasta.
Ou seja, não serve pra nada!

### 3/5 — google driveは安全性の低いアプリはOAuthへの移行が必要

*2024-07-21*

タイトルの理由により2024年夏以降、google drive への接続には、AOMEI社MultCloudがOAuth対応に移行する必要があります。私の環境で2024年7月現在まだ対応していませんでしたのでgoogle driveはアクセスできないと表示されました。Dropboxは使用できています。

### 1/5 — Never loads cloud drive contents

*2024-06-30, version 1.3.0*

Ancient interface and the cloud drives never load.  Worthless.

### 3/5 — Improvements that should be added.

*2024-06-03*

The app right now is meh. Only cloud to cloud transfer and no preview at all.
I think files integration, and functions available on web app that are not on mobile app should be added to this mobile app so then you can do “Download 1 app, get multiple cloud providers”
For the files integration, it will use the cloud traffic (if exceeded then read-only mode is enabled)
Additionally, there will be the automatic upload feature that automatically uploads a folder to cloud or photos to cloud, similar to a transfer task (update older files to newer files) which bypasses iCloud (or other provider) when uploading to a different cloud provider with just MultCloud.

### 1/5 — Task keep failing

*2024-06-02, version 1.3.0*

Task keep failing and no logs to tell me why it is failing. 
Delete the task and add again is not fixing the issue. 
Lot of bugs

## Most critical reviews (10 lowest-rated)

### 1/5 — 速度慢

*2026-05-10*

速度有待提高

### 1/5 — Apple ID Login not possible

*2026-03-20*

FairPlay useful really: can‘t log in using my Apple ID and the website won‘t work when asking for Details auf the paid version.

### 1/5 — iCloud Anmeldung nicht möglich

*2026-02-25*

Anmeldung nicht möglich trotz korrekter Daten

### 1/5 — Unreliable App – Data Loss and No Refund

*2026-01-31*

I strongly advise anyone who is considering using MultCloud to think twice before paying for this service.

I tried to transfer photos from one iCloud account to another and the experience was extremely frustrating. The app is very unstable: I had to restart the transfer process over and over again. In the end, less than 5% of my photos actually arrived in the new iCloud, and >90 % of photos were lost during the transfer.

Customer support was polite and responsive at first. However, when it became clear that the service had completely failed and I requested a refund for the paid subscription, my request was rejected.

Based on my experience, if you need to move data from one cloud to another, I strongly recommend using an external hard drive instead. It is far more reliable, and the investment is absolutely worth it.

### 1/5 — Geht Nix in dieser App

*2026-01-18*

Also Apple Anmeldung nicht möglich , Google Anmeldung nicht möglich als Neukunde würde ich 6- vergeben , zumindest zur Zeit. Hier muss mal jemand tätig werden aber so kommt man hier nicht weiter dazu kommt dann wohl noch die Abo Kosten 🤪

### 1/5 — Horrible

*2025-12-13, version 1.3.2*

Does not work with IOS yet no refund.Avoid

### 1/5 — No remote upload

*2025-11-21, version 1.3.2*

The user isn’t able to remotely upload files. I can only do that from my PC using a desktop browser. I even tried using Safari on my iPhone in desktop mode, but that didn’t work either. Without remote upload, this app is useless for me. I’m going to delete it for now and wait for a future update that hopefully fixes this issue.

### 1/5 — No transfer

*2025-11-01, version 1.3.2*

Ineffective

### 1/5 — 传布了啊

*2025-09-01*

没劲

### 1/5 — Teuer und schlecht

*2025-05-09*

Ein teurer Fehlkauf. Als App ohne Funktion.

## Most praised reviews (10 highest-rated)

### 5/5 — Absolutely Must Have App

*2025-06-18, version 1.3.2*

As a homelab enthusiast, I can’t explain how much important this app is. Works completely great on all my iOS devices. Can’t thank the developers of this app enough.

### 5/5 — Es ist doch nicht so schwer…

*2025-05-11*

Die App funktioniert einwandfrei mit iPhotos. Ihr müsst nur den Erweiterten Datenschutz deaktivieren (irgendwie logisch). Alles gut!

### 5/5 — TOP

*2024-07-18*

Macht was es soll.

### 5/5 — Einfach, gut und schnell

*2024-05-31*

Einfache, gute und schnelle Übertragung

### 5/5 — MC Is Awesome

*2024-01-13, version 1.3.0*

I had been needing and looking for a service that would do exactly what MultCloud does such a incredible job of and honestly pretty impressive how many options they offer.
And the best part of it is that,,,, it works.
I know, you’re saying that’s impossible.
Well okay, but you keep looking like I did forever, but you are missing out.
Great Job MultCloud, you guys Rock.

### 5/5 — Nice

*2023-10-07, version 1.0.1*

Love i

### 5/5 — Works as advertised

*2023-07-27, version 1.0.1*

Simple application, no fanfare, and it does what it needs to do.

### 5/5 — 👍👍

*2023-07-09, version 1.0.1*

👍👍

### 5/5 — 👍👍

*2023-07-02*

👍👍

### 5/5 — Love the ease😍

*2023-05-23, version 1.0.1*

Thank you so much for the ease of doing my updates remotely.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*