# Multiplex - Movies Offline — UA movie schedule: promos

> Official cinema app for movie schedules, e-tickets, and promotions. (iPhone/iPad app by Multipleks-kholdyng Pat.)

- Source: https://appshunter.io/ios/app/multiplex-movies-offline/id1160648734 (this page in markdown: same URL + `.md`)
- Developer: [Multipleks-kholdyng Pat](https://appshunter.io/developer/1160648733)
- Category: Entertainment, Food & Drink
- Price: Free
- Rating: 4.80/5 from 2,328 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 92 MB
- Languages: American English, Ukrainian
- Released: 2017-02-10
- Data updated: 2026-08-25
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/multiplex-movies-offline/id1160648734/reviews.md

## What is Multiplex?

Завантажуй офіційний додаток мережі кінотеатрів Multiplex. З ним ти ще зручніше зможеш переглядати розклад кінотеатрів, купувати електронні квитки на фільми та зберігати їх одразу у телефоні, дізнаватися про акції та спеціальні пропозиції, а також ознайомитися з анонсами найближчих прем’єр або датою виходу очікуваного фільму.

## Key features

- View cinema schedules
- Purchase electronic tickets
- Save tickets to phone
- Discover promotions and offers
- See upcoming movie announcements

## What do users think of Multiplex?

Overall sentiment: negative

**Pros**

- 👍 Convenient app
- 🚀 Fast and easy to use
- 💳 Support for Apple Pay and Masterpass
- 🌙 Nice dark mode
- 🌍 Supports multiple languages

**Cons**

- 🐛 Frequent crashes and bugs
- 💰 Issues with payment and refunds
- 📞 Poor customer support
- 🔌 Login issues and account problems
- 🎨 Dislike of the new UI design

**Commonly reported bugs**

- Inability to purchase tickets online
- Incorrect display of ticket details
- Failure to receive SMS for account activation
- Issues with payment processing

**Most requested features**

- Add ability to delete purchased tickets
- Improve ticket integration with Apple Wallet
- Provide more language options
- Enhance performance and stability

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/multiplex-movies-offline/id1160648734/reviews.md

### 1/5 — Додаток погано працює

*2025-08-06, version 1.13.9*

Погано працює додаток. Часто зависає

### 1/5 — Pay and get nothing 😶‍🌫️

*2024-05-04, version 1.11.9*

I buy tickets through the app, I received: three withdrawals for tickets and zero tickets. Constantly gives a JSON error. Amazing service 🙌

### 5/5 — Comments

*2023-12-08, version 1.11.8*

Could you return ability to leave a comments?

### 5/5 — My problems are solved

*2023-04-12, version 1.11.1*

Tech reached me and resolved my issue. Thanks a lot

### 1/5 — Worst service I have ever met.

*2023-01-26, version 1.11.1*

Worst service I have ever met. Support has not responded to me for a month and they have not refunded the money for the submitted tickets

### 1/5 — Returning of the tickets is not working

*2022-06-04, version 1.10.8*

We purchased tickets but then we wanted to bring them back, after making return we didn’t get anything, no money and no promo codes.
Trying to write or call to support gives nothing, nobody answers and phone is not working.

### 1/5 — Приложение

*2022-03-09, version 1.10.7*

Ужасное приложение, скоро будет месяц как я не могу вернуть деньги за билеты, ребята которые там в поддержке кормят завтраками
Покупали билеты 19 февраля, нас не пустили так как не было при себе сертификатов, и нам сказали что вернут деньги в течении 3 дня на карту, уже 9 марта, писала не один раз.
Сейчас тяжелые время а они и отвечают шаблонами

### 5/5 — Phone calls

*2021-12-17, version 1.10.4*

Nobody responds on phone calls!

### 4/5 — Трейлеры не загружаются

*2021-12-05, version 1.10.4*

Не работает просмотр трейлера

### 5/5 — Cool

*2021-08-22, version 1.9.6*

Cool app with comfortable display

## Frequently asked questions about Multiplex

### What can I do with this app?

This app allows you to view the schedules for a specific cinema chain, purchase electronic movie tickets, and store them directly on your phone. You can also find out about current promotions, special offers, and get information on upcoming movie premieres.

### How do I buy tickets?

Once you have the app, you can browse the movie schedules and select the film and showtime you're interested in. The app will then guide you through the process of purchasing electronic tickets directly within the application.

### Are there any costs associated with using the app?

The app itself is free to download and use. However, you will need to purchase tickets for movies through the app, and there may be advertisements displayed within the application.

### What information does the app provide about movies?

The app provides information on current movie schedules, allowing you to see what's playing and when. It also offers announcements about upcoming premieres and the release dates of anticipated films.

## Version history (last 5 releases)

### 1.14.8 — 2026-08-25

In this release, we've improved stability to keep everything running fast and smoothly.
 
We've also added cinema operating status updates.
You can now check a cinema’s operating status next to its name in the list of cities and cinemas. If there is no power outage indicator next to the cinema’s name, it means the cinema is open and ready to welcome you.

### 1.14.7 — 2026-07-27

In this release, we've improved stability to keep everything running fast and smoothly.
 
We've also added cinema operating status updates.
You can now check a cinema’s operating status next to its name in the list of cities and cinemas. If there is no power outage indicator next to the cinema’s name, it means the cinema is open and ready to welcome you.

### 1.14.6 — 2026-06-30

In this release, we've improved stability to keep everything running fast and smoothly.
 
We've also added cinema operating status updates.
You can now check a cinema’s operating status next to its name in the list of cities and cinemas. If there is no power outage indicator next to the cinema’s name, it means the cinema is open and ready to welcome you.

### 1.14.5 — 2026-05-11

In this release, we've improved stability to keep everything running fast and smoothly.
 
We've also added cinema operating status updates.
You can now check a cinema’s operating status next to its name in the list of cities and cinemas. If there is no power outage indicator next to the cinema’s name, it means the cinema is open and ready to welcome you.

### 1.14.4 — 2026-04-15

In this release, we've improved stability to keep everything running fast and smoothly.
 
We've also added cinema operating status updates.
You can now check a cinema’s operating status next to its name in the list of cities and cinemas. If there is no power outage indicator next to the cinema’s name, it means the cinema is open and ready to welcome you.
 
Thank you for your feedback — it helps us improve!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*