# Muncho — user reviews > 27 indexed App Store user reviews of Muncho by XIAOCUN INC, rated 2.66/5 from 44 ratings. - Source: https://appshunter.io/ios/app/muncho/id1531327391/reviews - App overview in markdown: https://appshunter.io/ios/app/muncho/id1531327391.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 6 · 2★ 2 · 1★ 21 ## Newest reviews (7 of 27) ### 1/5 — terrible delivery *2022-11-14, version 2.5.17* Ordered delivery and it took 20 min to find a driver and another 20 for the driver to start driving to my food location. My foods already cold ### 1/5 — Can’t log in *2022-09-27, version 2.5.17* It logged me out and I don’t receive the verification message even though the app said the message is sent. ### 1/5 — Can’t log in via SMS *2022-09-26, version 2.5.17* Like other reviews, I cannot log in via SMS. I have tried several times, but I never receive its verification codes. And this happens for a while. ### 2/5 — Log in/SMS issues *2022-09-23, version 2.5.17* Switched phones last week and haven't been able to log in or get pick up notifications via SMS ever since, please help! ### 3/5 — Can’t log in, it’s ok yesterday. *2022-07-17, version 2.5.17* I try login info in multiple times but it keeps sending me “login failed wrong credentials”, plz fix it asap. ### 1/5 — cannot sign in *2021-09-24, version 2.5.3* cannot order any food without signing in, but this app really cannot sign in. A bad using experience. ### 1/5 — Meh. Definitely a project lol *2021-06-15, version 2.4.7* annoying marketing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken *2026-01-23, version 2.5.36* This app and their website has been broken for months, sadly some local boba shops are still linking to it resulting in a terrible user experience and an inability to order ahead. ### 1/5 — Doesn't work at all *2026-01-04, version 2.5.36* It stuck loading every time ### 1/5 — Haven’t worked in months *2025-10-19, version 2.5.36* Is this app still working? Did the developer just gave up? ### 1/5 — Broken *2025-08-11, version 2.5.36* I have not been able to sign in for months. Hopefully it will get fixed soon, but it’s been down too long. ### 1/5 — Just doesn’t work *2025-07-15, version 2.5.36* The website and app is down. Not sure where the devs are at ### 1/5 — Hasn’t been working *2025-07-04, version 2.5.36* I love the app when it’s working but for months now I have not able to login. When I tap OK to request the SMS message for sign in notification, nothing happens. I also see “Network request failed” a lot. All of my software is up to date and I tried uninstalling/reinstalling. Did Muncho go out of business? Seems like the websites aren’t even working. ### 1/5 — Deleted my account just because I’ve been claiming their loyalty point *2025-06-09, version 2.5.36* Exactly what I said in title ### 1/5 — Broken *2025-06-09, version 2.5.36* I keep trying to log in but it won’t let me. It says my login has expired :( ### 1/5 — login not working *2025-06-03, version 2.5.36* login isn’t working AGAIN ### 1/5 — Can’t log in *2025-06-03, version 2.5.36* I’ve tried to log in many times but the app says that my log in has expired ## Most praised reviews (10 highest-rated) ### 5/5 — Everything is perfect. *2022-03-18, version 2.5.12* UI is great and smooth. Easy to sign in. ### 5/5 — Unable to revive SMS *2021-09-29, version 2.5.4* Me n my friend were trying to log in with the SMS but we never received one, plz fix it tysm! :) ### 5/5 — Good ui *2021-01-23, version 2.2.0* Easy to use ### 5/5 — 🆒 *2020-12-10, version 2.0.3* A local restaurant recommended the App. Love that it supports Apple Pay. Easy order and straightforward. ### 4/5 — Good service but currently not working *2022-09-25, version 2.5.17* I’ve been using this service for a year and it’s worked great, but I can’t log in currently because the code isn’t being sent through text. Hopefully this is fixed soon :) ### 3/5 — Login verification expired Error *2025-06-02, version 2.5.36* Hello, I absolutely love this app but recently I have not been able to login. It’s frustrating that it makes me login several times a month, I understand for security purposes ?? But it happens too often now. The issue now,is it has logged me out and when I send the verification code I immediately type it in and it says it’s expired. Even if it’s seconds after I received the code. Gave it 3 stars to hopefully receive help, I couldn’t find another way to contact Muncho. My app is also up to date btw ! More than happy to change review once app is fixed :) ### 3/5 — Log in broken *2025-05-31, version 2.5.36* Logging in doesn’t work and it says login expired when i enter the SMS code ### 3/5 — Cannot login on multiple platforms *2025-05-27, version 2.5.36* I get “login is expired” immediate after entering number from text, on both Mac OS and on iOS. ### 3/5 — Can’t log in and app was down *2023-04-17, version 2.5.19* I’ve used muncho in the past and it works great most of the time, but once in a while it won’t let me do the SMS. I also recently got a new phone and the app wasn’t showing up in the App Store so I tried to get it from google but it said it wasn’t available in my region. Hopefully they have fixed these problems and have taken measures to make sure it doesn’t happen again, but when the app works it’s super convenient and I love it. ### 3/5 — SMS failure *2022-09-22, version 2.5.17* Tried logging in multiple times, but the SMS verification code would not send. Please fix ASAP! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*