# Munis ESS Mobile — user reviews

> 28 indexed App Store user reviews of Munis ESS Mobile by Tyler Technologies, Inc, rated 2.00/5 from 51 ratings.

- Source: https://appshunter.io/ios/app/munis-ess-mobile/id1140194948/reviews
- App overview in markdown: https://appshunter.io/ios/app/munis-ess-mobile/id1140194948.md
- Rating breakdown: 5★ 6 · 4★ 6 · 3★ 5 · 2★ 1 · 1★ 33

## Newest reviews (10 of 28)

### 1/5 — Useless

*2020-11-25, version 1.5.7*

At first, this app was good and I was able to access all of my information. Suddenly, I wasn’t able to log in any longer because the app claimed that my username and password were wrong when they weren’t. I reinstalled the app and now the app claims it can’t get to the server. Ridiculous.

### 1/5 — Not working

*2020-11-13*

I can not log in.  Comes up a white screen.   Please fix

### 1/5 — Does not work!!!!

*2020-05-29*

I have had a support ticket in on this and get told they can’t replicate.  Nobody in our district can use this app!  All you get is a message that says you don’t have authorization.  Tyler fix this!!!

### 1/5 — Required by employers to have this for W-2s, etc.

*2019-12-11*

I am required to have this by my employer because they are going paperless. We are supposed to see our Check stubs, W-2, etc., but the app won’t let me login with the information provided by my employer. Having to add another app that I don’t really want is annoying enough, but not being able to login is just too much. It now crashes constantly & when I try to look up my pay records, it says I have none.

### 1/5 — Would like to use

*2018-05-25*

I would love to use this app but it won’t accept my log in info, even though I can log into the website just fine.

### 1/5 — Login fail

*2018-01-30, version 1.5.1*

It won’t let me login even though the login and password information is correct. I can use the same information and go though the internet successfully.
   The only way I was able to login through the app was to login through the Internet and then scan the QR code. The app would then accept my login and password.

### 1/5 — Crashes

*2017-06-13, version 1.3.0*

Keeps crashing since update

### 1/5 — Crashes

*2017-06-10, version 1.3.0*

Crashes when I open it since latest update

### 1/5 — App won't load

*2017-06-10, version 1.3.0*

App crashes instantly when trying to open it

### 1/5 — Never launches

*2017-03-07, version 1.1*

App crashes and never opens.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-03-28*

This app crashes most of the time and is not user friendly. Terrible app. Cheap development. Why did we pick this.

### 1/5 — Terrible

*2025-03-28*

This app crashes most of the time and is not user friendly. Terrible app. Cheap development.

### 1/5 — Awful App

*2024-07-27*

This app has difficulty loading information. Every tab you choose spins but never loads.

### 1/5 — error message

*2024-02-01*

I’m 100% sure that my security question is answered correctly as I simultaneously am logging into the system via web browser yet the application consistently tells me that the security question answer is incorrect. I guess I’ll just continue to use the browser online.

### 1/5 — Security and Privacy Issues

*2022-12-02*

I was assured this app would work as well as the previous in house system.   I am first concerned that the security of my personal information is being further exposed on line.  This appears to be ripe for hackers and thieves and has, I believe, increased my personal information for Identity theft and fraud.  Secondly, as I was required to do, I downloaded the app and the app isn’t allowing me access.   I am not pleased that a government entity would take this route.

### 1/5 — Not working cheap and trash

*2022-06-15*

Munis app is not working and giving constant errors. Just a piece of garbage

### 1/5 — Not a fan

*2022-04-27*

My employer had us switch to this system for convenience and there are a lot of good things about it overall, but then trying to take leave and entering your time from home it won’t let you scroll down to input it from your phone. I broke down and downloaded the app rather than using a work computer and there doesn’t seem to even be a function for inputting time on there.

### 1/5 — Broken

*2020-12-17*

This app won’t open and closes by itself with no errors displayed.

### 1/5 — Can’t login

*2020-11-29, version 1.5.7*

It recognizes my company and all my settings are correct. The username and password used on website don’t allow login via the iOS app. App useless if you can’t login. Says username/userid field is empty. Huh? Funny since I keep entering my username and it just didn’t seem to accept it.

### 1/5 — Fix The App

*2020-11-27*

Doesn’t work since apple update!!!!!!

## Most praised reviews (8 highest-rated)

### 5/5 — App is blank

*2020-12-11*

App is blank then goes back to my Home Screen

### 4/5 — Basic app works good

*2022-09-12*

Nothing fancy but works well, can check my pay stubs and download tax forms.

### 4/5 — Login issues?

*2019-10-24*

All you web illiterate people having login issues need to shorten your web munis web address! Delete everything that redirects after successful login.... Your login address should look like this...or similar.

https://webmunis.(Your Gov website).org/ESS/login

Still can't use touch ID to get into app though.

### 4/5 — Missing one thing

*2018-09-25*

Would be great to be able to submit time sheets on mobile. Otherwise, a good app.

### 4/5 — Login issues

*2017-08-17*

Revised - I can now login and love this app! I have a question though of why some in my organization have the option to use fingerprint login but I do not. 

Original - Still can't login after update. No longer crashes but now I get Login Failed error. Login info is correct.

### 4/5 — Good but limited

*2017-06-23*

I like the app, it is clearly laid out and took just a few minutes to figure out. 

Unfortunately it doesn't have the ability to enter or approve time. Both features would improve it immensely.

### 3/5 — No time entry/approval

*2020-01-13*

Time entry is the feature I most commonly use in Munis ESS. Without it, this app is pretty useless to me, but seems to work otherwise.

### 3/5 — Employee time sheets

*2017-11-08*

It would be nice if you could submit your time sheet as a employee and approve time sheets as a manager.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
