# Murphy Drive Rewards — user reviews > 366 indexed App Store user reviews of Murphy Drive Rewards by Murphy USA Inc, rated 4.85/5 from 535,181 ratings. - Source: https://appshunter.io/ios/app/murphy-drive-rewards/id1386235320/reviews - App overview in markdown: https://appshunter.io/ios/app/murphy-drive-rewards/id1386235320.md - Rating breakdown: 5★ 468,695 · 4★ 55,027 · 3★ 8,844 · 2★ 1,087 · 1★ 1,546 ## What do users think of Murphy Drive Rewards? Overall sentiment: neutral **Pros** - 💰 Competitive gas prices - 🎁 Rewards and discounts - 👍 Easy to use app - 🛒 Convenient for gas and shopping - 🙂 Friendly and helpful employees **Cons** - 🤔 Confusing points system - 🔒 Concerns about personal information required - 🤨 Inconsistent application of rewards - ⛽ Limit on gas discount usage - 🤷‍♀️ Lack of clarity on app features and functionality **Commonly reported bugs** - Login and account verification issues - Discrepancies between app and in-store pricing/discounts - Points not properly credited for purchases **Most requested features** - Expand rewards to more product categories - Allow partial use of points for gas discounts - Improve points earning opportunities - Add more ways to earn points (surveys, games, etc.) - Provide better tracking and visibility of points balance ## Newest reviews (18 of 366) ### 4/5 — No Preferred Gas Station Option *2026-07-17, version 1.31.0* It was easy to sign up for the Murphy Drive rewards. However, I wanted to be able to put in my preferred gas station, and I cannot do that. My preferred gas station is not close by me, but it’s where I go to see family. ### 1/5 — ABSOLUTE TRASH *2026-07-16, version 1.31.0* UNABLE TO LOG IN… ### 1/5 — Issues *2026-07-04, version 1.31.0* I’ve been having issues with the app for a few months now about turning off the vpn on my phone and then try to reload the app back up on my phone. Still not working. ### 1/5 — App is trash *2026-07-03, version 1.31.0* It will never let you get past after you put your information in ### 1/5 — Can’t log in *2026-06-28, version 1.31.0* I signed up but I am not getting the verification code or email. ### 1/5 — Log in/ sign up doesn’t work *2026-06-24, version 1.31.0* Every time I try to log in using my mobile number I get “server is busy. Try again in 5 minutes”. Every. Single. Time. After reading reviews this has been happening for at least 4 years… so obviously whoever is running the app doesn’t care. The good reviews have to be fake lol. No one can seem to get in!! ### 1/5 — Can’t sign up *2026-06-19, version 1.31.0* Code never comes to verify account .. no way to contact for support ### 3/5 — Good for things and maybe a waste *2026-06-18, version 1.31.0* Ive used the murphy app and rewards for years. I like that it keeps working and you can rev up to get points every week to get a free pop or cents off gas. However, these sweepstakes they do from time to time may just be a way for someone to waste their points. Ive not heard of anyone ever actually winning and I definitely haven't won anything so maybe just use your points for real things. ### 1/5 — Used to be OK. *2026-06-16, version 1.31.0* Had account for YEARS. To the point of earning over 4,000 points. Servers had issue on May 15th…my spouse and I both had issue with app that day, so it wasn’t just me. App becomes functional again and my account is gone along with points. Tells me I never had an account. Sent 3 emails and 2 surveys for assistance. All went unanswered. Tried to call, was told I deleted the account which I did not. Why would I do that with 4,000 points? Was told my issue would be sent to marketing to research. So, still no answer or restoration of my account or points.I have 6 immediate family members all with Murphy USA accounts. Casey’s here we come. ### 1/5 — No Code Received *2026-06-16, version 1.31.0* I have tried over, and over to get the code sent to my phone number, and email. I have been unable to verify my account, due to not receiving any sort of code. I have looked over the phone number and email, and both are correct. I have waited for over 30 minutes to receive a code, but no such luck. I may change my review, if I could get any help with this issue, otherwise the app is useless to me. ### 1/5 — N *2026-06-09, version 1.31.0* Tried several times to join. Won’t send code. ### 2/5 — Glitches often *2026-06-07, version 1.31.0* Every time I go to use the app it doesn’t work , I shouldn’t have to keep reinstalling it to use .. went on vacation and saved my points for a long time and wasn’t able to use at all . Contacted support and got a I’m sorry … can’t get in again … ### 1/5 — Cheated *2026-05-27, version 1.31.0* I had $.50 off per gallon and they went and logged me out of my account and when I went to log back in, they said it was having trouble wait for later. I signed in later and they had taken away all of my cents off, and I only had nine points left. ### 1/5 — Login *2026-05-26, version 1.31.0* I can’t login at all. I’ve tried mobile number and email. ### 1/5 — Doesn’t work *2026-05-25, version 1.31.0* This app does not work I’ve logged in all three different ways and it stays on the loading screen 0/10 ### 1/5 — Updates *2026-05-24, version 1.31.0* Stop forcing updates ### 1/5 — App *2026-05-24, version 1.31.0* Been trying all day and all day it just says server is too busy wait 5 minutes and retry? Anyone else having this issue? ### 1/5 — Server too busy *2026-05-23, version 1.31.0* Don’t bother. It has not any free time. Can’t connect my number to the account so no savings at all. Others have said similar experiences for a while’s seems as though developers don’t care. Sad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Verification? *2026-08-31, version 1.31.0* The process is horrible. Tried email nothing and even checked spam. Changed to text, nothing then the first email showed up but the app changed the first 3 codes so it wasn’t any good. What’s up Murphy? ### 1/5 — Unable to log in *2026-08-23, version 1.31.0* I have tried every possible way to log in, and it just sits and spins. I have been putting my number in at the pump, but I have no idea if I’m earning points or how to use them. Probably just go to another gas station from now on. ### 1/5 — Awful *2026-08-21, version 1.31.0* This app never loads! It’s very annoying and frustrating. I want to see if I have a discount and I can’t even see it! ### 1/5 — Pathetic *2026-08-17, version 1.31.0* I don’t understand how an app whose only purpose is to track transactions related to your phone number is so bad at it. Why tf do I not get the log in text code? Why is my account not already tied to my phone number when I log in. This app sucks. ### 1/5 — No OTP is ever sent *2026-08-14, version 1.31.0* I have tried joining several times, I never receive the OTP to complete the process. Waste of time! ### 1/5 — Terrible Company *2026-08-11, version 1.31.0* Company deleted my account with over 1200 points to be used and after contacting customer service about the issue, all they had to say is “oh well”; “seems like you deleted your account”; “we would never delete an account”; “i can’t find a previous account”; the only thing the individual on the phone was doing is shifting blame like i as the customer did something wrong. will never get gas or anything from this company again. ### 1/5 — App stopped *2026-08-08, version 1.31.0* App stopped working and I can’t login ### 1/5 — Good luck on multiple authentications *2026-08-01, version 1.31.0* No support, no way to contact them, and after 20+ code requests, trying forgot password, guessing passwords and getting it right but still having to do additional authentication methods requiring email, and nothing showing up in my email (email address is correct and I checked the junk folder and nothing has shown up after 45mins even though the codes are only good for 5-10mins). I’m forever apparently locked out of my account. The points and rewards are great, but the app is absolute trash. Highly recommend not wasting your time and morale downloading. ### 1/5 — Error Retry *2026-07-29, version 1.31.0* I’ve tried dozens of times to get this app to work for over a year and every time I try to set up an account I get Error Retry. This whole rewards thing is nothing but a scam. I give up! ### 1/5 — won’t work *2026-07-22, version 1.31.0* i have been on the same screen for 30 minutes. i put everything in and it was going fine and dandy until the verification. i tried to get a code sent to my number. didn’t work. i tried getting it sent to my email. didn’t work. and then i tried that whole process over again about 7 times. still didn’t work. i even went online to see if the app was down of it this was a regular problem i have to wait out and i turned my phone off, closed out every app, i even checked to see if it needed to updated. i have rewards on there already and cant even get to them. ridiculous ## Most praised reviews (10 highest-rated) ### 5/5 — Scam *2026-07-03, version 1.31.0* Wont let you sign up or login. Have tried multiple times. Everyday the store associate says I have tons of points available and to use them but can’t without the app….. that doesn’t work. Waste of time ### 5/5 — App won’t open *2026-06-26, version 1.31.0* The app won’t open and I can’t login to website. Do I still have my points? ### 5/5 — Review *2025-10-29, version 1.30.1* Employees very friendly ### 5/5 — Location is not working…. Has been corrected and they reached out. *2025-10-14, version 1.30.1* For some reason it will not show my closest location. It shows out of state locations. ### 5/5 — Nearest Murphy location is incorrect. *2025-10-12, version 1.30.1* I’m using Murphy app version 1.30.1 and have noticed that my nearest Murphy is not shown when I first open the app, despite enabling location services. I have to use the “Find Murphy” option and then select the Murphy closest to me. I’m using an iPhone 16 running iOS 26.1. ### 5/5 — Easy to use *2025-08-29, version 1.30.1* Just punch in your phone number and you are on to savings, and who doesn’t like savings!!? ### 5/5 — Murphy Niceville Fl *2025-08-28, version 1.30.1* Great store friendly service ### 5/5 — Staff *2025-08-28, version 1.30.1* Very nice ### 5/5 — Gas discount is really great comes in handy a lot of times when filling up your SUV or truck *2025-08-28, version 1.30.1* Workers are very nice and attentive great place to come to gas up and get treats ### 5/5 — best deal *2025-08-28, version 1.30.1* I like to get the best deal --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*