# Muse AI: Photo to Video — user reviews > 53 indexed App Store user reviews of Muse AI by 志如 宋, rated 3.40/5 from 52 ratings. - Source: https://appshunter.io/ios/app/muse-ai-photo-to-video/id6760087183/reviews - App overview in markdown: https://appshunter.io/ios/app/muse-ai-photo-to-video/id6760087183.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 1 · 2★ 2 · 1★ 18 ## Newest reviews (10 of 53) ### 2/5 — Love *2026-08-12, version 1.2.2* Cool ### 4/5 — great for pics *2026-08-09, version 1.2.2* i've been using the enhancer on random old photos and it does a solid job. ### 1/5 — I want my money back *2026-08-07, version 1.2.2* I went to buy one of the coin options and it keeps making me spend 20 dollars each month and it won’t let me refund it or whatever. It’s the biggest scam of 2026 ### 1/5 — Cant get past paywall *2026-08-07* paid for the intro offer, but the app gets stuck after the paywall. I keep getting “user already has an active subscription” and cant move fast. I also checked it has charged my card **Developer response:** Hello,Nastynashk!We apologize for any confusion regarding our subscription plans. Please note that once a plan is selected, the corresponding charge will be applied. If you have any questions, feel free to contact us via email at optixai.help@outlook.com or by filling out the "Contact Us" form in the Settings menu. Thank you for your understanding. ### 1/5 — Scamm *2026-08-07, version 1.2.2* Reported apple ### 1/5 — FRAUD *2026-08-04, version 1.2.2* Won’t let cancel your subscription, plus charges more than agreed!! Will have to cancel card. ### 1/5 — Scam *2026-08-02, version 1.2.1* Will take your money for subscription and you cannot cancel. Had to contact my bank to stop payments. ### 1/5 — Not recommended *2026-08-01, version 1.2.1* I purchased 1000 credits for $10 and I spent 500 credits to create one video using a template. When I opted to create second video which was showing as 500 credits, it didn’t generate the video and used up 500 credits. It doesn’t perform as expected. The templates will show you something else and the output is totally different. If the template is of 10 seconds , you won’t get 10 seconds long video when you’re using it with your own image. ### 1/5 — Don’t bother *2026-07-31* I’m struggling to find my subscription so I can cancel it **Developer response:** Hello,chloezz124!We apologize for any confusion regarding our subscription plans. Please note that once a plan is selected, the corresponding charge will be applied. If you have any questions, feel free to contact us via email at optixai.help@outlook.com or by filling out the "Contact Us" form in the Settings menu. Thank you for your understanding. ### 1/5 — Don’t Buy This! *2026-07-30* SCAM and FRAUD !! They won’t cancel your subscription when requested and keep charging you more than originally shown. You’ll have to cancel your credit card and to fix this!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work don’t buy *2026-08-13, version 1.2.2* This is a horrible app! The video doesn’t look like me at all ### 1/5 — Don’t do it. No way to cancel subscription! *2026-08-13, version 1.2.2* It’s a scam because there is no way to cancel the subscription and it’s not charged through Apple. Horrible deceptive process. Didn’t think these types of companies could be on Apple! ### 1/5 — Scam *2026-08-13, version 1.2.2* It’s a scam, you can’t cancel ### 1/5 — Unable to cancel subscription *2026-08-12, version 1.2.2* Attempting to cancel via the very method the developers suggest (emailing their support address) just falls on deaf ears and they attempt to extract payment again anyway. What can we do to unsubscribe short of requesting a payment stop via our banks? Their payment mechanism uses a loophole to bypass usual Apple payments, so it doesn’t show up under subscriptions or even payment history. Very deceptive and borderline illegal. ### 1/5 — Nahh *2026-08-12, version 1.2.2* You have to pay just to do something like bffr 😭 ### 1/5 — Completely inappropriate *2026-08-12, version 1.2.2* I was given an ad for this app while playing a car game made for children. The ad was of a man and a woman making out in a bathtub. Again, a game for CHILDREN. It then it went on to say that you can use any photo you like to make it seem like the people in your pictures are doing the same thing. Literally advertising for kids that you can make you own *corn* using someone you know…without consent. This is disgusting on so many levels. People are not made enough about this. This is being fed to our kids. ### 1/5 — NOT free *2026-08-10, version 1.2.2* Makes you pay for EVERYTHING even if you just wanna try one template you have to spend twenty dollars a month for coins ### 1/5 — Horrible *2026-08-09, version 1.2.2* Complete BS app. Can’t figure out how to cancel my subscription at all and I’ve emailed customer support. Nothing received. Might have to now cancel my card to keep it from getting charged. ### 1/5 — Scam avoid *2026-08-09, version 1.2.2* Avoid ..total scam ### 1/5 — Keeps charging *2026-08-07, version 1.2.2* I cancelled with you and it keeps trying to charge. ## Most praised reviews (10 highest-rated) ### 5/5 — nice upscale *2026-08-13, version 1.2.2* some blurry travel shots came out noticeably sharper after enhancement. ### 5/5 — family memories *2026-08-13, version 1.2.2* i had an old family photo that was faded and scratched, and the restoration gave it a much cleaner look without making everyone look fake. ### 5/5 — None *2026-08-12, version 1.2.2* Brilliant ### 5/5 — kinda addictive *2026-08-11, version 1.2.2* i opened this to test one feature and ended up making pictures for an hour. ### 5/5 — profile pic upgrade *2026-08-10, version 1.2.2* made a few professional-looking headshots without paying for a photographer. ### 5/5 — Nooo *2026-08-10, version 1.2.2* !1TE PIDE DINEROOOOO!!!!!!!!!! ### 5/5 — ai art fun *2026-08-10, version 1.2.2* lots of styles to mess around with when you're bored. ### 5/5 — super easy *2026-08-06, version 1.2.2* type a prompt, hit generate, and boom... pretty cool. ### 5/5 — old photo win *2026-08-05, version 1.2.2* restored a faded family photo and the details came back surprisingly well. ### 5/5 — photo magic *2026-08-03* made an old pic look way better than i expected. **Developer response:** Thank you for your feedback. We will continue to strive to enhance the app experience and provide users with a better experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*