# Muse: AI Video,Photo Generator — user reviews > 304 indexed App Store user reviews of Muse by MARS STUDIOS DIJITAL HIZMETLER ANONIM SIRKETI, rated 4.06/5 from 1,727 ratings. - Source: https://appshunter.io/ios/app/muse-ai-videophoto-generator/id6478654988/reviews - App overview in markdown: https://appshunter.io/ios/app/muse-ai-videophoto-generator/id6478654988.md - Rating breakdown: 5★ 1,185 · 4★ 121 · 3★ 57 · 2★ 36 · 1★ 313 ## What do users think of Muse? Overall sentiment: negative **Pros** - 🚀 Impressive AI generation - 💡 Innovative concept - 👍 Easy to use **Cons** - 🐛 Frequent crashes and bugs - 💰 Expensive with hidden costs - 🚫 Unresponsive customer support - 🤖 Poor quality of generated content - 🔒 Copyright and licensing issues **Commonly reported bugs** - Inability to download generated videos - Inconsistent video quality - Randomly depleted video credits - Compatibility issues with various devices **Most requested features** - Longer video duration - More customization options - Free trial period - Improved customer support ## Newest reviews (11 of 304) ### 3/5 — Ty *2026-03-15, version 6.7* Ty ### 2/5 — TV *2026-03-11, version 6.7* Te ### 5/5 — Good *2026-03-09, version 6.7* Good ### 5/5 — Memphis *2026-03-08, version 6.7* I don’t like how they are forcing you to write a review before you even use the app ### 5/5 — Syncing *2026-03-07, version 6.7* Scenes are not synced properly ### 5/5 — Amazing *2026-03-04, version 6.7* Good ### 3/5 — Great *2026-02-27, version 6.7* Nice app ### 4/5 — Great *2026-02-15, version 6.7* Love the detail ### 5/5 — Matthew Szabo *2025-12-12, version 6.7* I saw the reviews of it pretty intense ### 5/5 — Super! *2025-12-06, version 6.7* Super! ### 2/5 — Gi *2025-12-01, version 6.7* Gigi ## Most critical reviews (10 lowest-rated) ### 1/5 — Rip off report DO NOT BUY!! *2026-04-15, version 6.7* I paid for the service for a year and it still prompts me to pay and mine of the features work. The restore button doesn’t work at all. The app doesn’t work at all. ### 1/5 — Trash *2026-04-04, version 6.7* App does not work. Bought the subscription and absolutely nothing worked. I want me money back. ### 1/5 — Don’t download *2026-03-31, version 6.7* Red flag #1 unless you click on the 5 star rate is option it will not direct you to this page so it dosent actually report it Red flag #2 the contact us button does not work Red flag #3 The fact is you have to pay to use anything on here. Just a heads up. So I decided to try it out. Selected the 14.99 option and it took the payment but never updated my account even after reloading the app. Red flag #4 all the 1 star reviews with some 5 stars being false either not real or forced in app ### 1/5 — Horrible *2026-03-15, version 6.7* I can’t use the app unless I give them a 5 star rate inside the app. I didn’t want to do one until I actually use the app so I closed it and reopened the app and now it will not load. Locked out because I refuse to issue a five star rating inside the app ### 1/5 — Worst App *2026-03-10, version 6.7* This app is a waste of time. You haven’t give a review before using tue app and after giving reviews, the app does not work. What a waste of time ### 1/5 — Forced review *2026-03-07, version 6.7* I downloaded the app and before i can even see what the app is about it’s forcing me to leave a review.. I don’t even know if I like it or not because I haven t even seen the app yet but it won’t let me past without a review which is fake to me ### 1/5 — Ok *2026-03-05, version 6.7* The app is giving me nothing but problems and it’s forcing me to give this review. Also my premium subscription isn’t transferring to my desktop ### 1/5 — . *2026-03-04, version 6.7* . ### 1/5 — They need to be shut down!!! *2025-12-22, version 6.7* Took my money and ran! I paid for a whole year! Now after only a month, I’m not able to create in the app! At first it worked fine. A week. Then I had to figure out a new way to create because the regular way is not working. I had to tweak the app to work. Now I can use it at all! Customer service/support never responded to my messages! Never! Ever! Bad service! Bad app! I left messages last week and this week and today! Waste of time! ### 1/5 — Rip off report DO NOT BUY!! *2025-11-22, version 6.7* I paid for the service for a year and it still prompts me to pay and mine of the features work. The restore button doesn’t work at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Not really user friendly at all *2026-05-05, version 6.7* In the title of my review 🙄 ### 5/5 — K *2026-04-29, version 6.7* K ### 5/5 — Kyle Fowers *2026-04-19, version 6.7* Love ### 5/5 — Good is good *2026-03-31, version 6.7* Good is good ### 5/5 — Great app *2026-03-21, version 6.7* Great app ### 5/5 — What’s A Poor Boy To Do? *2026-03-16, version 6.7* N/A ### 5/5 — Olga *2026-03-13, version 6.7* Boggle ### 5/5 — Uuu *2026-03-12, version 6.7* Uuu ### 5/5 — 🤷🏻‍♂️ *2026-03-09, version 6.7* 👍 ### 5/5 — Cool *2026-03-09, version 6.7* Forced like I guess --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*