# Muse Frame — user reviews

> 9 indexed App Store user reviews of Muse Frame by MUSE FRAME PTY LTD, rated 2.10/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/muse-frame/id1619972723/reviews
- App overview in markdown: https://appshunter.io/ios/app/muse-frame/id1619972723.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 8

## Most critical reviews (9 lowest-rated)

### 1/5 — Horrible

*2026-02-10*

I tried every way to connect this. It keeps on telling me that it’s already been registered to somebody else. This is a horrible product and unfortunately, I spent over 1000 American US dollars and waited four months to get it and I’m very disappointed.

### 1/5 — Customer support lacking

*2025-08-28, version 2.0.5*

Unbelievably hard to get support for the app. Keeps crashing

### 1/5 — Disappointing for the cost of the frame

*2025-05-25, version 2.0.5*

The application fails to show you only supported filetypes, I shoot with various cameras with various extensions that Apple will render no bother, it’s an annoying user experience that means more time using other applications detracting from a seamless experience because of poor consideration or lazy development

### 1/5 — Awful

*2025-04-15*

Brutal User Experience.  Frame is expensive and interface is clunky and slow.  Still can’t get nfts to display correctly.  Avoid.

### 1/5 — as hard as can be

*2025-02-01*

right after downloading the app they want shop or library. I picked up library they want wr code on the screen to connect. There is no qr code on the screen so I cant do nothing even
when connected with usb. I tried file manager download - unresponsive. Watched all  available help videos but they dont  show how to download only how to present ...

### 1/5 — Muse Frame

*2024-11-23*

Muse Frame is total garbage along with this app.  The frame can’t even connect to WiFi.  The app can’t get beyond the QR code page.  Shipped from Korea and takes weeks even if ordered expedited.

### 1/5 — Doesn’t connect

*2024-02-27*

App says it has connected but frame doesn’t leave the scan qr screen no matter how many times I reset, redownload, or reconnect to internet. Also doesn’t view my NFTs even after sending new ones and reconnecting. 

Frame itself took 3x amount of time to ship even after purchasing expedited. 

Really want to enjoy the product as it looks amazing but unfortunately it seems heavily burdened by trying to be a first mover in the space. Founder was responsive as well but hasn’t really helped.

### 5/5 — Connected to 12 canvases at gallery and home. Constantly improving.

*2024-08-10*

Highly Recommend—I have the app connected to multiple digital canvases in my gallery and a few at home—12 in total. Am able to load easily from photo gallery, connect to web3 digital wallets and play subscription services from their partners. The app works well and is very intuitive.

### 5/5 — Super sleek!

*2023-05-09*

Easy to use and the quality is amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-26.*