# Musely — Prescription Beauty & Health

> Online prescription skincare treatments and dermatology services. (iPhone/iPad app by Trusper, Inc..)

- Source: https://appshunter.io/ios/app/musely/id578505616 (this page in markdown: same URL + `.md`)
- Developer: [Trusper, Inc.](https://appshunter.io/developer/578505619)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 22,487 App Store ratings · 1,072 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 83 MB
- Languages: Canadian English, Canadian French, European Spanish
- Released: 2012-12-10
- Data updated: 2026-08-29
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/musely/id578505616/reviews.md

## What is Musely?

Musely provides skincare medical treatments through technology. Musely enables the best dermatologists and pharmacists to deliver and administer medical treatments online for both skin conditions and skincare using the most effective medication and therapeutic procedures. With its revolutionary approach, Musely enables the science of youth quickly and affordably online at the convenience of your home.
 
Founded by successful Silicon Valley serial entrepreneurs, Musely is on a mission to deliver health and healthy living to every consumer in the world.

## Key features

- Prescription skincare treatments
- Online dermatology consultations
- Medical treatments for skin conditions
- Therapeutic skincare procedures
- Convenient home delivery

## What do users think of Musely?

Overall sentiment: negative

**Pros**

- 🤗 Surprisingly helpful and kinda fun
- 👍 Easy to use app
- 💫 Awesome interaction with physician
- 🌟 Best skin care available
- 🏆 Comprehensive company with great products
- 😊 Skin journey transformation
- 🙌 Significant results in just two months

**Cons**

- 😡 Absolute worst company ever made
- 🤯 Clunky app cannot access eNurse
- 🤔 Everyone sees something different
- 😒 App is awful and there goes your 60-day guarantee
- 🤯 Horrible app
- 😡 All for them! No improvement
- 🤑 Scam
- 😡 Poor service, still waiting for order
- 🤬 Terrible user interface
- 🤔 Full access to calendar? Not necessary
- 😞 Slow and not helpful
- 🤯 Needs updating often
- 😡 Read the fine print!
- 🤬 Hair product doesn't work
- 😒 Need help
- 🙄 Alarms
- 😡 Shipping penny pinchers
- 😞 Bring back the DIY!!!!
- 😡 Locked out
- 🤯 The recent update makes the app even more difficult to navigate
- 😡 Hidden fees, tons of rules, and turned my skin orange
- 😡 Don't waste your time
- 😡 Terrible customer service
- 😒 App keeps throwing me out
- 😡 DO NOT BUY
- 😒 Beware
- 😒 Can't open the app!!
- 😒 Hard to navigate
- 😡 Not happy
- 😡 Worse service and product
- 😡 More about selling stuff than providing medical care
- 😡 Stupidest app ever
- 😞 Disappointing
- 🤯 New update makes content slow
- 😒 Don't like the updates
- 😒 New update
- 😒 Disappointed with new update
- 😒 Issues with receiving text after installing
- 😒 Douge
- 😒 Ruined by update
- 🤯 What the * is this new app design?
- 😒 Shopping
- 😡 Terrible customer service
- 😒 Constantly send notifications for their products I don't want
- 🤯 App keeps throwing me out

**Commonly reported bugs**

- eNurse check-in feature not working
- Inability to see doctor messages
- App crashing and freezing
- Rewards system not functioning properly
- Prescription information not syncing correctly

**Most requested features**

- Search function for community forum
- Ability to upload progress photos on any day
- Geographical tag for product availability
- Calendar integration without full access
- Improved customer support channels

## Recent user reviews (10 of 1,072)

All indexed reviews: https://appshunter.io/ios/app/musely/id578505616/reviews.md

### 5/5 — Simple App

*2026-08-26, version 7.4.27*

The Musely app is easy to navigate with activities to help you along in your journey. People are able to chart and record their progress with photos taken. Also daily check-ins and help is always just a click away. Great app.

### 4/5 — Slow progress

*2026-08-25, version 7.4.27*

The spot cream has helped, not as much as I would like but I can start to see the difference after 45 days. Consistency is the key😜

### 5/5 — Eyelash serum

*2026-08-25, version 7.4.27*

I really love it. The best one I’ve tried!

### 5/5 — Very pleased

*2026-08-24, version 7.4.27*

Dark sports are starting to fade with the body cream. Haven’t seen a huge difference with the eye cream, but will continue to use.

### 5/5 — So far so good

*2026-08-23, version 7.4.27*

The process to order the prescription has been easy.  Received meds today and will start today.   Looking forward to seeing results.

### 5/5 — Great app!!

*2026-08-21, version 7.4.26*

Great app

### 1/5 — This app sucks

*2026-08-21, version 7.4.26*

Idk why it keeps freezing, I have had to reset it several times. Why won’t the fix it!

### 4/5 — App is great; we’ll see about the products

*2026-08-20, version 7.4.26*

The app is incredibly well designed. Jury is still out on the effectiveness of the skin products.

### 4/5 — Day one

*2026-08-19, version 7.4.26*

I just placed my first order and was prompted to download the app.  So far it seems like a great place to find any needed info and ask questions a if I can’t find the information I am looking for

### 5/5 — Sun Spots

*2026-08-18, version 7.4.26*

Musely's The Spot Cream and The spot peel changed my skin! I have struggled with melasma for years. The online consultation with the doctor was fast and simple. After 4 weeks of consistent use, my dark spots faded significantly. Customer service was also very helpful. Highly recommend!

## Frequently asked questions about Musely

### What is Musely?

Musely is a platform that provides prescription skincare treatments and medical advice through technology. It connects users with dermatologists and pharmacists to deliver effective medication and therapeutic procedures for skin conditions and general skincare online.

### How does Musely work?

You can access skincare medical treatments online through Musely. The app enables dermatologists and pharmacists to deliver and administer medical treatments, including effective medication and therapeutic procedures, directly to you at home.

### Is Musely free to use?

The provided information indicates the app has ads, suggesting it is free to download and use, with monetization likely coming from advertisements. Specific costs for treatments or subscriptions are not detailed in the description.

### Who is Musely for?

This app is designed for individuals looking for convenient and affordable access to prescription skincare treatments and expert dermatological care from the comfort of their homes.

### What kind of skin issues can Musely help with?

Musely offers medical treatments for both specific skin conditions and general skincare needs. It utilizes effective medication and therapeutic procedures administered by dermatologists and pharmacists.

## Version history (last 5 releases)

### 7.4.28 — 2026-08-28

Bug fixes and performance improvements.

### 7.4.27 — 2026-08-22

Bug fixes and performance improvements.

### 7.4.26 — 2026-07-23

Bug fixes and performance improvements.

### 7.4.25 — 2026-06-24

Bug fixes and performance improvements.

### 7.4.24 — 2026-05-22

Bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*