# Music : Songs, Videos — user reviews > 24 indexed App Store user reviews of Music by Ismail Nahla, rated 4.60/5 from 2,913 ratings. - Source: https://appshunter.io/ios/app/music-songs-videos/id6737690478/reviews - App overview in markdown: https://appshunter.io/ios/app/music-songs-videos/id6737690478.md - Rating breakdown: 5★ 2,361 · 4★ 172 · 3★ 104 · 2★ 61 · 1★ 143 ## What do users think of Music? Overall sentiment: negative **Pros** - 🚀 Plays songs offline - 👍 No need to pay for premium features - 👍 Doesn't interrupt music with ads **Cons** - 🐛 Music not playing - 🐛 Freezes and crashes - 🔋 Low volume - 🤖 Playlist issues (can't rearrange songs) **Commonly reported bugs** - Music not playing - Playlist not saving - Freezing and crashing **Most requested features** - Add lyrics feature - Improve playlist management ## Newest reviews (4 of 24) ### 2/5 — Misses parts of the song *2025-01-26* It takes a few seconds for the audio to play and so you miss the part of the beginning part of the song. Please fix that. Also please fix the issue of it freezing and crashing at random. **Developer response:** Sorry for the inconvenience. We’re working on reducing audio delays and improving stability to prevent freezing and crashes. Thank you for your patience and feedback! ### 2/5 — Glitch or bug, idk *2025-01-25* Soo… I was gonna put on music to listen to, but.. it wouldn’t play, and I tried to play other songs but it wouldn’t work. And I now have to download other music apps.. to listen to music **Developer response:** Thank you for your feedback! We’re sorry for the inconvenience you faced. The issue has been resolved,Please try again, and if you encounter any further issues, feel free to reach out to us through the app support section. We’re always here to help! ### 2/5 — :( *2025-01-02* Nothing is loading no matter what I am connected to **Developer response:** We’re sorry to hear about the trouble you’ve experienced with the app! We’ve addressed the issue causing loading problems, and everything should now be working smoothly. Please try again, and if the problem persists, feel free to reach out to us through the app support section. We’re here to help and appreciate your patience as we work to improve your experience. ### 1/5 — Malo *2024-11-28* Se cambia solo no deja escuchar la música **Developer response:** Lamentamos que hayas tenido problemas con la aplicación. Por favor, asegúrate de que la función de reproducción automática o el temporizador no estén activados. Si el problema persiste, te recomendamos contactar con nuestro equipo de soporte a través de la sección de ayuda en la aplicación para que podamos asistirte. ¡Gracias por tu paciencia y por usar nuestra app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t save playlist !! *2025-02-10* I spent an hour adding music from my old “musi” ( musi is banned in USA) and I refreshed and everything deleted on this new app 🥲 **Developer response:** Sorry you lost your tracks! We’ve addressed issues like this in our latest update. Please update the app or contact our support if it happens again. Thank you for helping us improve! ### 1/5 — not playing music *2025-02-07* how is it a music app and we cant play the music i dont understand that part at all made playlists and nun of them are functioning **Developer response:** Sorry for the trouble! We’re actively fixing any playback issues. Please update the app or reinstall, and if you still can’t play music, reach out to support. We appreciate your patience while we resolve this ### 1/5 — Soooo annoying *2025-02-07* This app always freezes and never plays the songs, even when I switch them. Also every time I accidentally press the upgrade and need to get out of it, the ads are so annoying. **Developer response:** Sorry you’re experiencing freezing and intrusive ads. We’re actively working on fixes to improve stability and reduce ad interruptions. Please update the app or reach out to support if the issues persist. Your feedback helps us improve! ### 1/5 — Upset *2025-02-07* When I first downloaded the app, everything was fine. However now it straight up doesn’t play the music! What do I do? **Developer response:** Sorry for the trouble! Try reinstalling the app and restarting your device to see if that fixes the issue. If the problem persists, please contact our support team so we can help you directly. We appreciate your patience! ### 1/5 — Absolutely terrible *2025-02-02* Barely plays any songs and it doesn’t explain why **Developer response:** Sorry you’re having trouble! Please update or reinstall the app, and if that doesn’t help, reach out to support. We appreciate your patience! ### 1/5 — ads *2025-01-30* too many ads **Developer response:** We’re sorry about the frequent ads. We’re working on reducing them for a smoother experience. Thank you for your feedback! ### 1/5 — Disappointed !!!! *2025-01-25* I had to connect from my iPad because my iPhone doesn’t allow me to leave a review ! I tried to connect with the same email and it won’t let me!, I paid for the subscription on Nov 1 and had no problems but now it doesn’t work at all, it doesn’t play the songs. It doesn’t work! Could u tell me what happened or what I should do because I paid for a year’s subcription and it doesn’t work!,, **Developer response:** Sorry you’re experiencing issues! Please try updating the app. If that doesn’t resolve it, reach out to our support team so we can help you directly. We appreciate your patience! ### 1/5 — D *2025-01-25* Disappointing app tbh if there was 0 stars i would have put in 1 star is too much for these app ### 1/5 — … *2025-01-22* it’s not working and it is not letting me play my music **Developer response:** We’re sorry to hear that you’re unable to play music on the app. We’ve fixed the issue that was causing this problem, so please try again. If you continue to experience difficulties, don’t hesitate to reach out to us through the app support section. We’re here to help and appreciate your patience as we work to ensure a great experience for all our users. ### 1/5 — Paywall *2025-01-19* Fake ## Most praised reviews (10 highest-rated) ### 5/5 — this app is literally so good *2025-02-14* i like just downloaded this yesterday or smth and i love it sm already! you can play songs while your phone is off, or when you’re outside the app. i would really recommend using this! ### 5/5 — Nice *2025-02-12* Let’s u play offline and don’t have to pay. Ads don’t interrupt music, doesn’t add songs like Spotify, doesn’t spam ads like YouTube music, don’t have to pay like Apple Music, sometimes glitches but anyways cool ### 5/5 — Please add lyrics *2025-02-09* This is such a good music app almost no adds and they have every songs unlike other apps this is like Spotify premium but for free I just wish they had lyrics like Spotify but other than that great **Developer response:** Thanks for the great review! We’re glad you’re enjoying it. We’ll keep your lyrics suggestion in mind for future updates. Stay tuned! ### 5/5 — Happy *2025-02-02* I love this app I have no words thank u. **Developer response:** Thank you so much! We’re glad you’re enjoying the app. We appreciate your support! ### 5/5 — This app is awesome *2024-11-27* It let you play off-line there is in a purchases, but you don’t have to pay for for it. It is completely free. This app is the best music app I ever use. It is just awesome. It’s play a song while you’re off of the app and on other apps as well. This is the best music app I’ve ever used I love it and it is just awesome at the beginning when you click onto the app though there will be this part where it’s like a purchase part but you don’t have to purchase it. There’s an app there would be an X on the top left corner. But after you click that there’s also an ad but after you reached that part, you can listen to almost whatever song you want it is amazing. **Developer response:** Thank you so much for your detailed and positive feedback! We're thrilled to hear that you're enjoying the app and finding it useful for your music needs. Your support and understanding mean a lot to us. We're constantly working to improve the app and make it even better for users like you. If you have any suggestions or ideas, feel free to share them with us. Thanks again for your kind words and for being a part of our community! ### 4/5 — Playlist *2025-02-14* Love the app , only problem is there is no way to rearrange songs in your playlist. ### 4/5 — app is not playing music wth *2025-02-07* it looks updated now but won’t play at all **Developer response:** Sorry it’s still not working! Please try reinstalling the app and ensure you have a stable connection. If it still won’t play, contact our support team—we’ll get this fixed for you. ### 3/5 — Music not playing *2025-02-07* There's an issue where I can open the app but I can't play any music. Are you able to fix this? I also just bought the yearly subscription. **Developer response:** Sorry you’re having trouble! Please update or reinstall to see if that fixes the issue. If not, contact our support so we can help. We appreciate your subscription, and we’ll work to get you playing music again soon. ### 3/5 — Can’t pause music *2025-02-05* App is coo just can’t pause my music and the ads is annoying **Developer response:** Thanks for the feedback! We’re looking into fixing the pause issue and will work on reducing ads. We appreciate your support! ### 3/5 — 3 stars *2025-01-22* This app works great to access YouTube music and links, but the ads are very distracting and loud volume is low. I tried to turn up my phone to the loudest and it still sounds low. **Developer response:** Thank you for your feedback! We're glad to hear you're enjoying the app. Regarding the volume issue, we recommend using the built-in equalizer feature to adjust the sound to your preference. You can find it in the app settings. If you need help using the equalizer or have any other concerns, feel free to contact us through the app support section. We appreciate your support and are always here to help enhance your experience! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*