# Music transfer & stats: Swapy — user reviews > 92 indexed App Store user reviews of Music transfer & stats by Maryana Yurieva, rated 4.50/5 from 306 ratings. - Source: https://appshunter.io/ios/app/music-transfer-and-stats-swapy/id6474090809/reviews - App overview in markdown: https://appshunter.io/ios/app/music-transfer-and-stats-swapy/id6474090809.md - Rating breakdown: 5★ 254 · 4★ 16 · 3★ 2 · 2★ 2 · 1★ 32 ## What do users think of Music transfer & stats? Overall sentiment: negative **Pros** - 🚀 Fast transfer speeds for playlists - 👍 User-friendly interface - 💰 Affordable pricing compared to competitors - ✅ Accurate track matching - 🔄 Supports multiple music platforms **Cons** - 🐛 Frequent app crashes and freezing - ❌ Incomplete playlist transfers - 🚫 Misleading app naming (confusion with 'Tune My Music') - 💳 Deceptive free trial and hidden paywall - 🔒 Difficult to cancel subscriptions - ⚠️ Geo-blocking restrictions - 📉 Poor customer support responsiveness - 🔌 Limited music platform compatibility - 💸 Charges without delivering service - ⏳ Extremely slow or stalled transfers **Commonly reported bugs** - App freezes during transfer process - Black screen appearing during transfers - App crashes immediately after subscription purchase - Playlists created but not populated with songs - Transfer process hangs indefinitely - App unresponsive with large playlists (700+ songs) - Partial song transfers with no completion - Apple Music subscription verification failing despite active subscription - App requires reinstallation to function after crashes - Transfer limits enforced despite premium subscription **Most requested features** - Batch transfer capability for multiple playlists simultaneously - Playlist sharing feature between users with different platforms - Clear indication of free tier limitations before payment - Better support for older playlists and archived content - Dark mode option - Improved transfer speed for large playlists - Easy subscription cancellation from app settings ## Newest reviews (16 of 92) ### 3/5 — Swapy , nicht “tune my music” *2026-08-09* Kleiner Hinweis: Diese App ist nicht “TuneMyMusic” (auch wenn der Titel im App Store das leicht vermuten lässt) sondern die eigenständige App: “Swapy” **Developer response:** Danke für den Hinweis — völlig richtig: Swapy ist eine eigenständige App und gehört nicht zu „TuneMyMusic“. Wir schauen uns den Store-Text an, damit das auf den ersten Blick klarer ist. Falls die Übertragung selbst gut geklappt hat, freuen wir uns über eine Nachricht an support@funapps.me — auch über Wünsche für die nächsten Updates. — Swapy-Team ### 1/5 — Scam *2025-10-11* You’d think this is “tune my music” since it has the same name in the App Store but it’s an app called swapy. **Developer response:** Hi Jjjjonessss, thank you for your feedback. Swapy is an independent app created to transfer and manage playlists across different music platforms. We’re not affiliated with “Tune My Music” — our app simply helps users move and organize their music easily. ### 1/5 — Not tune my music *2025-10-08* This app is not tune my music but somehow it appears to think it is & shows up as it on the App Store. It has a small number of sources which are of no use to me, so I have wasted my money! I’ve asked for a refund but we’ll see! **Developer response:** Hi! Thank you for sharing your feedback. Swapy isn’t related to “Tune My Music” — it’s an independent app designed to transfer and manage playlists between services like Spotify, Apple Music, and YouTube Music. We’re sorry for the misunderstanding and are constantly adding new supported sources. If you’d like to request a refund, please visit Apple’s official page: reportaproblem.apple.com Sign in with your Apple ID, find the Swapy purchase, and choose “Request a refund” – Apple will process it directly. Swapy team ### 1/5 — DO NOT DOWNLOAD OR PURCHASE PLAN!!! *2025-10-02* This app makes money from people who buy the subscription thinking the app will work then it locks you out. Not once did the app function for me even after fresh installs and restarts. Literal malware with no purpose do not download! **Developer response:** We’re really sorry to hear about your experience. CapX definitely isn’t malware — it’s designed to help users easily generate subtitles and translations for their videos. It sounds like something went wrong with the app on your device, and we’d love to help fix it. Could you please contact us at support@funapps.me with your device model and iOS version? Our team will investigate this issue immediately and make sure everything works as it should. CapX team ### 1/5 — Trapped in the App *2025-09-27, version 1.28* I am very disappointed, the app freezes - I have paid an annual subscription and I have not been able to do one transfer, not even if I only select one song. It asks for the source, I select playlist and the destination and then the app freezes at that point and won’t transfer. This honestly feels like a scam. ### 1/5 — Nur wer bezahlen will *2025-09-27* Wenn du 6€ bezahlen willst dann ist es bestimmt alright. Als Student suche ich mir lieber was anderes. Ich konnte insgesamt 1 Playlist übertragen bevor ich bezahlen musste. Hat sich gelohnt:). **Developer response:** Danke für Ihr Feedback. Bei Swapy können Sie vor dem Abonnieren eine Playlist kostenlos übertragen, um den Service auszuprobieren. Danach ist ein Abo erforderlich, um unbegrenzt Playlists zu übertragen. Wir verstehen, dass dies für Studierende eine wichtige Entscheidung sein kann, und nehmen Ihr Feedback ernst, um den Service weiter zu verbessern. Swapy Team ### 4/5 — No me da la opción *2025-09-27, version 1.28* No me da la opción de cancelar mi suscripción, como es eso? ### 1/5 — No hay mes gratis *2025-08-28, version 1.27* Indica que hay un mes gratis pero debita de manera automática el valor del mes completo ### 1/5 — . *2025-08-25, version 1.27* Pone que es gratis, y no deja hacer ni una sola transferencia, por lo que yo veo. ### 1/5 — demasiado lento al transferir *2025-08-19, version 1.27* tengo más de 4 días intentando transferir por medio de esta app y clm suscripción activa ### 1/5 — Do not download. *2025-08-18, version 1.27* You need to subscribe first before transferring. BIG SCAM ### 3/5 — PAYMENT *2025-08-14, version 1.27* GOOD PERFORMANCE BUT I WANT TO STOP MY SUBSCRIPTION AND THE PAYMENT DIDNT GO BACK TO MY ACCOUNT ### 2/5 — Su 2000 canzoni ne mette al massimo 600 *2025-08-08, version 1.27* Ho letteralmente pagato 6€ per niente dato che non trasferisce nemmeno la metà delle canzoni ### 1/5 — can’t connect to spotify *2025-07-26* regardless of vpn usage it seems impossible to sign in to spotify from russia ### 1/5 — Terrible App. Everything is paid. *2025-07-26* Do not walk in expecting a free experience for this app. I as well thought this would be a free to use app, but it turns out that you have to pay for anything! Song shift is a good alternative. Don’t use. **Developer response:** Hi! Thanks for your feedback. While Swapy offers premium features, we also provide free transfers so users can try the app without a subscription. We’re always working to improve the experience and make things clearer for our users. Appreciate you sharing your thoughts. ### 1/5 — Useless *2025-07-24, version 1.27* Useless app, stucked on the half way, and did not do anything ## Most critical reviews (10 lowest-rated) ### 1/5 — Tricky advertising *2026-07-17* I was looking for tunemymusic and landed up with this thing called swapy, which didn’t do what tunemymusic is intended to do, if I was tunemymusic I would be p:ssed off. **Developer response:** We're sorry for the confusion — Swapy is its own app for transferring playlists between music services (e.g., Spotify → YouTube Music) in a few taps. We never want anyone to feel misled. If Swapy isn't what you needed, you can cancel anytime in Settings › Apple ID › Subscriptions, and we're happy to help at support@funapps.me. Thanks for the honest feedback. — Swapy team ### 1/5 — Uninstalled and cancelled trial *2026-03-25* Excited to see the announced Playlist Playground as part of the new iOS and iPadOS, I then discovered that I am geo-blocked from using it as I am outside of the US. So I signed up for a trial of this app and connected it to my Apple Music, tried creating something - it froze. Restarted the app, it froze. Hard restarted the iPad and the app froze. So I cancelled the trial and deleted the app. It should have worked as this is a 5th Gen iPad Pro and my internet is 500Mbps maybe the app is geo-blocked too but it doesn’t say. FAIL 1 star **Developer response:** Thanks for the detailed feedback. Swapy is not geo-blocked and should work outside the US. The freezes you described are not expected, especially on an iPad Pro. Please email us at support@wever.me with your iPad model, iPadOS version, and whether you were connecting Apple Music only (or any other service too). If you can, include a short screen recording. We will investigate what caused the freeze and help you get it working. ### 1/5 — Nope *2026-03-16* Doesnt work with my iphone using apple music… Theres no update to update. Is what it is i guess. **Developer response:** Thanks for the feedback. Swapy should work with Apple Music, so this is not expected. Please email us at support@wever.me with your iPhone model, iOS version, and what exactly happens when you try to connect or transfer with Apple Music (a screenshot helps). We will check it and help you fix it. ### 1/5 — NOT TUNE MY MUSIC *2026-01-09* this app has sneakily labelled itself tune my music making you think its the website of the same name, but it only allows one transfer at a time even after you buy a subscription. i have requested a refund, this type of false advertising should be illegal. **Developer response:** Hi, sorry about the confusion and the bad experience. Swapy is not affiliated with the TuneMyMusic website, and we do not intend to mislead anyone - we will review our App Store listing to make this clearer. Also, a subscription should not limit you to a single transfer at a time, so it sounds like something went wrong. Please email us at support@wever.me with a quick description of what happened (and a screenshot if possible) and we will investigate and help. For refunds, Apple handles them directly, but if you share your case details we can guide you through the correct steps. ### 1/5 — Ruim *2026-01-09* Não presta. Muito ruim além de que cobra uma fortuna para simplesmente transferir playlist de um app para outro, coisa que dá para fazer sem esses caça-niqueis. Sem falar que terceiros poderiam acessar seus apps para fazer sabe-se lá o que. Não recomendo. **Developer response:** Sinto muito pela experiência e pelo incômodo. Sobre privacidade: o Swapy não armazena seus dados em nossos servidores. A conexão com os serviços (ex.: Spotify/Apple Music/YouTube Music) é feita apenas para realizar a transferência e, se você remover o app, os dados locais são apagados junto com ele. Sobre preço/anúncios: entendemos sua frustração. Tentamos manter uma versão gratuita para testar, e o plano pago existe para cobrir custos de infraestrutura e manutenção. Se você puder nos dizer de qual app para qual app estava tentando transferir e o que deu errado, podemos ajudar e melhorar a experiência. Escreva para support@wever.me (se puder, inclua um print). ### 1/5 — Not all music apps *2025-12-30* Not compatible with youtube Music **Developer response:** Hi! Thanks for your review. Swapy does support YouTube Music. If something did not work on your side, please email us at support@wever.me and include: • which service you were transferring from and to • whether you saw an error message (and a screenshot if possible) We will check it and help you fix it as quickly as possible. ### 1/5 — Tem que pagar *2025-11-27* Por que eu pagaria mensalmente por um serviço que simplesmente transfere as músicas que são de outros artistas de uma plataforma pra outra? não faz sentido nenhum eu pagar por um serviço desse, deveria ser algo gratuito por tão direto ao ponto que é, mas não, eles ainda te obrigam a fazer uma assinatura anual ou mensal no aplicativo pra fazer algo que você poderia fazer de forma simples manualmente, lixo. **Developer response:** Olá! Obrigado pelo seu feedback. Entendemos totalmente sua frustração. Criar uma ferramenta que conecta diferentes serviços de streaming exige servidores, infraestrutura e manutenção contínua para garantir que as transferências funcionem com segurança e precisão - por isso existe um custo de assinatura. Mesmo assim, oferecemos transferências gratuitas para que todos possam testar antes de decidir assinar. E, claro, você sempre pode cancelar sem qualquer compromisso. Se tiver alguma dúvida ou sugestão sobre como melhorar a experiência, ficaremos felizes em ouvir. ### 1/5 — Arnaque *2025-11-14* À fuire! Après avoir payé les 5,99€, l’appli s’est mise à ne plus fonctionner. J’envoie des mails pour obtenir un remboursement, le support met du temps à répondre (cela fait trois jours que je n’ai pas de réponse) et tourne autour du pot en disant que c’est un bug mais aucun remboursement n’est envisagé. **Developer response:** Bonjour, Nous sommes désolés d’apprendre cela. Il s’agit probablement d’un problème temporaire. Veuillez redémarrer l’application et réessayer – tout devrait fonctionner à nouveau. Assurez-vous également que vous disposez de la dernière version de Swapy depuis l’App Store. Si le problème persiste, merci de nous écrire via le menu Paramètres → Contactez-nous dans l’application – nous serons heureux de vous aider. ### 1/5 — Nao tem funcionalidade nenhuma *2025-10-30* Comprei o plano premium para baixar as músicas pro Pc e nada. Só funciona como integração entre apps **Developer response:** Olá! Swapy foi criado para transferir playlists entre serviços como Spotify e Apple Music, não para baixar músicas para o computador. Esperamos que agora fique mais claro como o app funciona. ### 1/5 — Pésimo servicio *2025-10-15, version 1.29* Pagué y no me dejo transferir nada, quiero reembolso ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect App for this job *2026-01-08* I tried 3 different apps but all of them had some problem or the other. Then with some hope I used this swapy app and then I seriously had No problem no hassle for sign in or transfer just a few songs left out here or there but it’s negligible This is such a good app thank you so much, developers thank you seriously did a great job So don’t hesitate get it now :) **Developer response:** Thank you so much for the amazing review - we really appreciate it. We are happy Swapy made the transfer smooth after you tried other apps. About the few songs that were left out: if you tell us which services you transferred between (and roughly how many tracks were missing), we will be glad to look into it and improve the matching. Thanks again for supporting our work! ### 5/5 — No sirve pa nada es estafa *2025-11-02* Muy chafa la peor aplicaciones mola recomiendo **Developer response:** Hola, Lamentamos que tu experiencia no haya sido buena. Swapy te permite transferir tus listas de reproducción entre servicios como Spotify y Apple Music. Si algo no funcionó correctamente, escríbenos a support@funapps.me y te ayudaremos a resolverlo o completar la transferencia. Tu comentario nos ayuda a mejorar. ### 5/5 — Норм *2025-09-24, version 1.27* Перенесла свої улюблені пісні зі спотіфай на епл музику. Спочатку не могла зрозуміти, як працює ручний пошук, але потім розібралась. Все логічно ### 5/5 — Résilier abonnement *2025-09-07* Comment résilier mon abonnement ? **Developer response:** Bonjour, merci pour votre retour. Pour annuler votre abonnement, veuillez suivre ces étapes : 1. Ouvrez l’App Store sur votre iPhone. 2. Appuyez sur votre photo de profil en haut à droite. 3. Sélectionnez Abonnements. 4. Trouvez Swapy dans la liste et appuyez dessus. 5. Choisissez Annuler l’abonnement. Apple gère directement toutes les demandes de résiliation et de remboursement. Vous pouvez aussi utiliser ce lien : reportaproblem.apple.com ### 5/5 — Super *2025-04-19* Très pratique ! **Developer response:** Merci beaucoup pour votre retour positif! 💙 Nous sommes ravis d’apprendre que Swapy vous est utile. Si vous avez des suggestions ou des idées pour rendre l’app encore meilleure, n’hésitez pas à nous écrire à support@funapps.me. Bonne écoute musicale ! 🎶 – L’équipe Swapy ### 5/5 — Отзыв *2025-01-03* Супер приложение ### 5/5 — Très bonne appli *2024-11-08* Il faut payer 5,99€ pour utiliser l’appli sinon vous ne pourrez pas transférer vos grosses playlist, je ne connais pas la limite pour la version gratuite. Dès que vous avez fini le transfert vous pouvez résilier. À noter qu’il faut aussi déjà avoir l’abonnement Apple Music d’actif pour que le transfert sois possible. Pour ma playlist (~800 morceaux) il y a ~10 sons qui ne correspondaient pas et ~5 pas trouvé (tous non dispo sur Apple Music). Le transfert est plutôt rapide c’est environ 1 son/seconde (c’est plus lent si l’appli est en arrière plan et ça peut se mettre en pause). Une fois fini vous avez une playlist qui va apparaître sur votre plateforme, comme il y avait beaucoup de sons il n’y en avait que 50 affiché au début et ~5 minutes après il y avait tout. Je recommande de créer une playlist et ajouter la playlist « Swapy » à la vôtre au cas où. Très satisfait je recommande ! ### 5/5 — La mejor en Español, sin duda!!! *2024-10-24, version 1.17* Ha sido descargarla y hacer el trabajo que promete a la primera! Impresionante ### 5/5 — Music please fix my iPhone music aloud *2024-09-11* hh please open Plex my iPhone ### 5/5 — GIRLLLL *2024-07-22* Wayyy cheaper subscription than any other song transfering software ! Must have🙌🏾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*