# MUSINSA - K-Fashion & Style — Discover Trendy Korean Brands > Discover and shop trendy Korean fashion brands and streetwear. (iPhone/iPad app by MUSINSA Co.,Ltd.) - Source: https://appshunter.io/ios/app/musinsa-k-fashion-and-style/id1637547116 (this page in markdown: same URL + `.md`) - Developer: [MUSINSA Co.,Ltd](https://appshunter.io/developer/1003139528) - Category: Shopping, Lifestyle - Price: Free - Rating: 3.31/5 from 274 App Store ratings · 123 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 22 MB - Languages: English, Japanese, Vietnamese - Released: 2022-09-14 - Data updated: 2026-08-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/musinsa-k-fashion-and-style/id1637547116/reviews.md ## What is MUSINSA? Discover Seoul’s hottest fashion scene in one place. MUSINSA is your gateway to K-fashion: curated Korean designer brands, streetwear drops, exclusive collaborations, and special promotions with discounts up to 95% off. From everyday looks to formal outfits, shop what’s next in Korea — fast, diverse, and trendy. ■ Why MUSINSA - Top Korean brands: From streetwear to globally known brands — all in one app. - Real-time trend: New arrivals, capsule collections, and editor picks updated regularly. - Do not miss these special promotions : Members' Day, Black Friday, Monster Sale, and season-off deals that you can’t find elsewhere. - Verified reviews: Fit, fabric, and styling tips from real shoppers. - Smart search & filters: Size, silhouette, color, occasion, and price — find your needs in seconds. - Check out real reviews from fashion lovers around the world, now available in your language. ■ What You’ll Love - Curations for every purpose: Minimal, street, sporty, modern, Y2K, formal, office, outdoor & athleisure all included. - Style Boards: Save items, build outfits, and share looks with friends. - Personalized feed: Follow brands and creators you love; get alerts on restocks and new drops. - Complete the looks: One-tap bundles that pair tops, bottoms, outerwear, and sneakers. - App-exclusive perks: Early access to drops, members-only prices, and limited gifts. ■ Monster Sale & Seasonal Promotions - Members' Day: 30% off, 3x points, exclusive deals only for three days. - Black Friday / Cyber Monday: Huge discounts, limited time deals on trend-leading brands. - Monster Sale: Up to 95% off on selected items for the season. - App exclusive coupons: Activate in one tap on product pages or at checkout. ■ Your Shopping is Protected - Secured checkout: Multiple payment options and encrypted transactions. - Order tracking: Real-time status from purchase to delivery. - Easy returns: Simple, guided steps right in the app (policy varies by region/brand). - Customer care: Help Center, live chat, and FAQs for quick support. ■ Fast Delivery & Global Access - Global shipping available for selected regions. - Delivery estimate dates shown at checkout. - Duties & taxes info provided transparently. ■ For Every Style & Budget - Essentials to premium: MUSINSA Standard staples to designer collabs. - Student-friendly outfits and luxury picks side by side, so you can make your own styles. - Detailed size measurements for risk-free purchases. ■ Community & Content - Lookbooks & editorials: See how Seoul styles it — season guides, trend briefs, and brand stories. - Creator collabs: Limited and influencer edits you can only get here. - Real reviews: Photos, heights, and fit notes to help you choose. ■ How It Works - Download app & sign in to personalize your feed. - Explore curated edits, new arrivals, and brand pages. - Add to cart or save to Style Boards. - Check out securely and track your order. ■ Sustainability & Care - Discover brands with eco-friendly materials, local manufacturing, and repair-friendly designs. - Learn care tips that extend garment life and cut down on returns. ■ Notifications You’ll Want - Drop alerts: New releases, re-stocks, and exclusive launches. - Price & coupon alerts: Be the first to know when your wish-list goes on sale. - Event reminders: Members' Day, Monster Sale, Black Friday, and more. ## Key features - Discover top Korean fashion brands - Real-time trend updates - Exclusive promotions and discounts - Verified customer reviews - Smart search and filters - Style Boards for outfit building - Personalized feed and alerts ## What do users think of MUSINSA? Overall sentiment: negative **Pros** - 🚀 Fast shipping - 👍 Affordable and fashionable clothing - 💡 Generous reward programs **Cons** - 🐛 Unreliable shipping and delivery - 🔒 Strict return policy, no refunds - 👎 Poor customer service and communication - 🤔 Inconsistent sizing information **Commonly reported bugs** - Inability to change country location - Frequent app crashes and freezes - Incorrect item information and pricing **Most requested features** - Add support for Korean location and language - Improve app performance and stability - Implement better user review and rating system ## Recent user reviews (10 of 123) All indexed reviews: https://appshunter.io/ios/app/musinsa-k-fashion-and-style/id1637547116/reviews.md ### 1/5 — fake coupons *2026-08-17, version 1.33.0* No point in coupons or anyway of “saving money”. They lie saying it’s on sale and make you think you are saving money when in reality they make you pay a set price by fluctuating the “Duties and Taxes”. I did an experiment with a new acc vs an acc that was made 7days ago that does not have coupons. I bought the same Item and guess what? The one with coupons was only a difference of 14cents less than the one without. ### 1/5 — Impossible to return or change *2026-08-06, version 1.33.0* Their return policy makes us impossible to return the item. It is online shopping and pick the right size hard sometimes. But Musinsa do not offer any comprehensive return policy even you return, shipping cost is insane… Just buy other app… or ask Korean friends to get one ### 1/5 — Bad customer service *2026-08-05, version 1.33.0* I called fedex wondering I haven’t received my order and they told me they needed something from musinsa which took them almost 2 freaking weeks to give. These customer service representatives has done nothing but tell me to keep waiting extra 3 days for an update but guess what they never even updated me. I’m done with these representatives- you lie all the time quit your job. ### 1/5 — Worst Customer Service/Returns *2026-07-31, version 1.32.0* They do not offer returns unless clearly damaged. But when I tried to contact customer service multiple times about how my package bag arrived damaged with a missing item. They did not answer and it’s been 8 days with no resolve. Horrible service & horrible return policy. ### 1/5 — Things really went downhill *2026-07-30, version 1.32.0* The products may be great, but they’re not worth weeks of frustration and endless waiting if something goes wrong. Customer service is painfully slow, and you’re often left waiting with no meaningful updates or solutions. I won’t recommend shopping here unless you’re willing to take the risk. ### 1/5 — Bad customer service *2026-07-29* I ordered from this app a month ago specifically for my trip, but my package is still delayed with no clear explanation. Customer service has only given me generic responses asking me to wait another three business days instead of providing a real update. Delays happen, but the lack of communication and accountability has been extremely disappointing. **Developer response:** Dear Customer, First, we sincerely apologize for the inconvenience caused during your experience with our service. We are currently receiving a high volume of inquiries at our Help Center and are responding to them in the order received. We are truly sorry that this has delayed our response to your inquiry. In addition, due to a higher-than-expected volume of orders, some products are experiencing delays in shipping and delivery. We deeply apologize again for the inconvenience and concern this may have caused you while waiting for your order. We will do our best to ensure your valued order is delivered safely. Thank you for your understanding. ### 1/5 — 届く気配なし *2026-07-13* 12営業日以内の配達と書いておりますが、とっくにすぎても全く届く気配がありません。出荷はすぐだったのですが、配送状況が物流センターに届いたと思ったら、1個前の段階に戻ったりを2週間以上繰り返しているので、出荷していないのに出荷完了にして誤魔化している可能性があります。毎日セールだのなんだのやっていますが、届ける体制が整備されていないならしない方がいいと思います。二度と買いません。 ヘルプセンターに問い合わせたところ9人待ちだったのが順番が回ってきた途端1300人待ちになりました笑笑キャンセルさせる気もないそうです笑 **Developer response:** お客様 この度は、弊社のサービスご利用にあたり、多大なるご不便をおかけしましたことを深くお詫び申し上げます。 また, 対応が遅れ、迅速にサポートをお届けできなかったことにつきましても、重ねて心よりお詫び申し上げます。 現在、セール開催に伴う注文量の急増により、一部商品におきまして発送の遅延が発生しております。お客様にご迷惑とご心配をおかけしておりますことを、重ねてお詫び申し上げます。 お客様からのお問い合わせ内容につきましては、ご注文履歴を確認した上で、より正確かつ迅速に対応させていただきます。 大変お手数ではございますが、ヘルプセンターより再度お問い合わせいただけますようお願い申し上げます。ご注文履歴を確認の上、最善を尽くして迅速にご案内いたします。 ■ ヘルプセンターのご利用方法 JP：「アカウント」 → 「お問い合わせ」 その他、サービスのご利用に関する詳細は、マイページの「FAQ」からもご確認いただけます。 FAQはこちら ▶ https://help-global.musinsa.com/ 改めまして、この度の発送遅延およびご不便をおかけしましたことを深くお詫び申し上げます。 お客様の大切な商品をお一日も早くお届けできるよう、スタッフ一同尽力してまいります。 何卒よろしくお願い申し上げます。 ### 1/5 — 一生発送もされない、問い合わせも返信きません *2026-07-11* 注文して物流センターに到着までは早かったのですが、そこから2週間経っても音沙汰なしです。しかも物流センターに届いてしまって放置されているためキャンセルすらもできません。嫌がらせです。問い合わせもしてみて混みあっているのは分かるのですがシステムがよく分かりません。チャット上の問い合わせで「あなたより前に600人が待機中です。1-2日でエージェントが対応します」と書いてあるのですが4日経っても何も返ってきませんでした。モンスターセールを行っていて注文数が増加しているのは分かりますが、それを捌ききれないのであれば最初からモンスターセールなんてやらないでください。 **Developer response:** お客様 この度は、サービスのご利用に際しご不便をおかけしましたこと、心よりお詫び申し上げます。 現在、想定を上回るご注文をいただいており、一部商品の出荷および配送に通常よりお時間を頂戴しております。商品をお待ちいただいている中、ご心配とご迷惑をおかけしておりますことを深くお詫び申し上げます。 正確な確認およびご案内のため、ご注文情報の確認が必要となります。お手数をおかけいたしますが、ヘルプセンターよりお問い合わせいただけますと、ご注文状況を確認のうえ、できる限り迅速にご案内させていただきます。 ■ ヘルプセンター利用方法 JP: 「アカウント」→「お問い合わせ」 FAQはこちら ▶ https://help-global.musinsa.com/ お客様の大切なご注文商品をできるだけ早くお届けできるよう努めてまいります。 何卒ご理解賜りますようお願い申し上げます。 ありがとうございます。 ### 1/5 — 世界中一番体験悪いアパレルショッピングアプリ *2026-07-09* 注文してから半月以上経っているのに、商品はずっと物流センターで止まったままです。問い合わせ方法もメールしかなく、翌日に届いたのは自動返信だけ。そのうえ、メールでの対応まで「順番待ち」とのことで、あまりにも不親切で不誠実だと感じました。ここ数年利用してきたアパレル系ショッピングアプリの中で、間違いなく一番ひどい買い物体験です。配送対応もカスタマーサポートも非常に残念で、正直もう二度と利用したくありません。 **Developer response:** お客様 この度は、弊社のサービスご利用にあたり、多大なるご不便をおかけしましたことを深くお詫び申し上げます。 また, 対応が遅れ、迅速にサポートをお届けできなかったことにつきましても、重ねて心よりお詫び申し上げます。 現在、セール開催に伴う注文量の急増により、一部商品におきまして発送の遅延が発生しております。お客様にご迷惑とご心配をおかけしておりますことを、重ねてお詫び申し上げます。 お客様からのお問い合わせ内容につきましては、ご注文履歴を確認した上で、より正確かつ迅速に対応させていただきます。 大変お手数ではございますが、ヘルプセンターより再度お問い合わせいただけますようお願い申し上げます。ご注文履歴を確認の上、最善を尽くして迅速にご案内いたします。 ■ ヘルプセンターのご利用方法 JP：「アカウント」 → 「お問い合わせ」 その他、サービスのご利用に関する詳細は、マイページの「FAQ」からもご確認いただけます。 FAQはこちら ▶ https://help-global.musinsa.com/ 改めまして、この度の発送遅延およびご不便をおかけしましたことを深くお詫び申し上げます。 お客様の大切な商品をお一日も早くお届けできるよう、スタッフ一同尽力してまいります。 何卒よろしくお願い申し上げます。 ### 1/5 — Order does not arrive + customer service does not respond. *2026-07-08, version 1.32.0* My order never arrived despite me paying 250$+ on the order, contacted customer just to get ghosted by them for a week. The app constantly promotes promotion but never delivers the actual products. Money grab. Don’t support them. ## Frequently asked questions about MUSINSA ### What is MUSINSA? MUSINSA is a mobile application that serves as a gateway to K-fashion, offering a curated selection of Korean designer brands, streetwear, and exclusive collaborations. It provides real-time trend updates, special promotions, and a platform to discover and shop the latest in Korean style. ### What kind of fashion can I find on MUSINSA? You can find a diverse range of fashion on MUSINSA, including streetwear, globally known brands, and curated collections for various styles like minimal, sporty, Y2K, formal, and athleisure. The app caters to both everyday essentials and premium designer pieces. ### Are there any discounts or promotions available? Yes, MUSINSA frequently offers special promotions such as Members' Day, Black Friday, Monster Sale, and season-off deals, with discounts up to 95% off. App-exclusive coupons are also available for further savings. ### How does MUSINSA help me find the right fit and style? The app features smart search and filters for size, silhouette, color, occasion, and price. Additionally, verified reviews from real shoppers include fit, fabric, and styling tips, along with detailed size measurements to help ensure risk-free purchases. ### Does MUSINSA offer global shipping? Global shipping is available for selected regions. The app provides delivery estimate dates at checkout and transparent information regarding duties and taxes, making international shopping more convenient. ## Version history (last 5 releases) ### 1.33.0 — 2026-08-04 Update to the latest version to enhance your shopping experience. ### 1.32.0 — 2026-06-11 What's New • Added AI-powered summaries and translation on product pages, making it easier to understand product information. • Added real customer outfit photos on product pages, helping you better visualize styling and fit. ### 1.31.0 — 2026-04-29 We’ve added a new feature: real reviews from local customers. Please update to the latest version for the best performance and reliability. ### 1.30.0 — 2026-04-28 We’ve added a new feature: real reviews from local customers. Please update to the latest version for the best performance and reliability. ### 1.29.1 — 2026-04-15 Update to the latest version to enhance your shopping experience. ## Apps similar to MUSINSA | App | Rating | Price | Category | | --- | --- | --- | --- | | [H&M](https://appshunter.io/ios/app/h-and-m/id834465911) | 4.8 (236,656) | Free | Shopping | | [Myntra - Fashion Shopping App](https://appshunter.io/ios/app/myntra-fashion-shopping-app/id907394059) | 4.7 (20,624) | Free | Shopping | | [Codibook](https://appshunter.io/ios/app/codibook/id1052178370) | 4.7 (1,785) | Free | Shopping | | [MR PORTER: Shop men’s fashion](https://appshunter.io/ios/app/mr-porter-shop-mens-fashion/id481673241) | 4.9 (23,071) | Free | Shopping | | [LEWKIN](https://appshunter.io/ios/app/lewkin/id1619792809) | 4.7 (1,096) | Free | Shopping | | [OLIVE YOUNG US](https://appshunter.io/ios/app/olive-young-us/id1466755724) | 2.0 (631) | Free | Shopping | ## More apps by MUSINSA Co.,Ltd - [온라인 패션 스토어 무신사](https://appshunter.io/ios/app/id1003139529) - [MUSINSA PARTNER](https://appshunter.io/ios/app/musinsa-partner/id1235990804) - [레이지나잇 - 좋은 취향을 가진 사람들의 편집숍](https://appshunter.io/ios/app/id1617753012) All apps by MUSINSA Co.,Ltd: https://appshunter.io/developer/1003139528 ## Related topics [munisa](https://appshunter.io/ios/topics/munisa) · [cosmetics korean](https://appshunter.io/ios/topics/cosmetics-korean) · [korean shopping](https://appshunter.io/ios/topics/korean-shopping) · [seoulish](https://appshunter.io/ios/topics/seoulish) · [korean business directory](https://appshunter.io/ios/topics/korean-business-directory) · [w concept](https://appshunter.io/ios/topics/w-concept) · [korean fashion](https://appshunter.io/ios/topics/korean-fashion) · [ably](https://appshunter.io/ios/topics/ably) · [kream](https://appshunter.io/ios/topics/kream) · [lewkin](https://appshunter.io/ios/topics/lewkin) · [k fashion](https://appshunter.io/ios/topics/k-fashion) · [aileenribbon](https://appshunter.io/ios/topics/aileenribbon) · [the korean fashion](https://appshunter.io/ios/topics/the-korean-fashion) · [tonymoly usa](https://appshunter.io/ios/topics/tonymoly-usa) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*