# Muso.AI — user reviews > 115 indexed App Store user reviews of Muso.AI by Muso.AI, Inc, rated 4.90/5 from 1,827 ratings. - Source: https://appshunter.io/ios/app/musoai/id1380264939/reviews - App overview in markdown: https://appshunter.io/ios/app/musoai/id1380264939.md - Rating breakdown: 5★ 1,719 · 4★ 62 · 3★ 17 · 2★ 6 · 1★ 23 ## What do users think of Muso.AI? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Helpful customer service - 💡 Tracks credits across platforms - 🚀 Comprehensive data and analytics - 👍 Intuitive interface - 🚀 Fast response time - 👍 Excellent for music professionals **Cons** - 🐛 Inaccurate data tracking - 💰 Expensive subscription - 🐛 Buggy app performance - 🐛 Limited platform integrations - 🐛 Difficult to add/edit credits **Commonly reported bugs** - Search function crashes the app - Profiles and credits not syncing properly - Verification issues when adding collaborators - App not loading or crashing on iOS devices **Most requested features** - Add support for Apple Music - Improve search and credit editing functionality - Provide more detailed analytics and reporting - Allow users to manually add and manage credits ## Newest reviews (10 of 115) ### 2/5 — Customer service is lacking now *2026-06-10* This used to be a good service, but as of lately they got rid of human interaction and added AI to handle tickets, I’ve been reaching out to them for 3 weeks and AI tells me I’ll get a human answer in 2 days and I never do, when before it was almost immediately. They made their subscription more expensive, but are having merger issues with credits not showing or being removed or greyed out. I paid to have a service where I can interact with a human! This is outrageous ### 3/5 — app is contusion to use *2026-02-11, version 7.12.6* app is a little bit confusing to use ### 1/5 — not free *2025-10-06, version 7.11* heres another app claiming to be free but then you download it and you need a subscription to do anything 👎 ### 1/5 — Money Hungry app *2025-05-10, version 7.9.7* They literally want you to request to cancel your subscription ### 2/5 — Booty *2025-03-12, version 7.9.1* App doesn’t really track stats as accurately or regularly as advertised and I think if you’re paying for this it should include that and the different tiers are way too expensive ### 5/5 — Excelente aplicación y el servicio técnico es muy bueno el soporte *2025-02-11, version 7.9.0* Excelente app para quienes trabajamos en la industria de la música ### 4/5 — A Real Review *2025-02-01, version 7.8.4* So far the app is promising ### 4/5 — Search function not working! *2025-01-25, version 7.8.4* Hey there! Would love to bump this back up to five stars but for quite a while now on the search bar on the analytics tab of my app on an iPhone 14 Pro Max crashes every time I click it. I’m not able to search for particular songs or credits under my analytics tab at all. Been this way for 2-3 versions of the app now… Can we look into this? :) ### 5/5 — La mejor alternativa para creditos *2025-01-01, version 7.8.3* Cuantas veces el trabajo de los ingenieros de sonido y músicos quedamos en el anonimato. Esta es una buena herramienta para tener todos los créditos en un solo lugar! ### 5/5 — Great Tool For Music Professionals 🏆🔥🔥🏆 *2024-12-31, version 7.8.3* Keeps me up to date on all my work! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work, prices up every year *2026-06-19, version 7.16* This service didn’t even work as advertised for most of 2026, with the company admitting it was due to botched server migrations. No credits for this outage and no real mention of it unless asked directly. Service doesn’t update credits automatically, and they have jacked the price up every year to an insane amount. ### 1/5 — Abandoned *2026-06-12, version 7.15* They don’t care about this app no more 5 business days and purely AI answers!! It sucks I’m canceling my membership ### 1/5 — Platform appears abandoned *2026-06-04, version 7.14.3* The site has stopped updating its data and customer support is purely ai chatbots that will “escalate” requests with no humans responding to issues. I hope I’m proved wrong and the site gets back online again… ### 1/5 — Site appears to be abandoned *2026-06-04, version 7.14.3* Credits have stopped updating and customer support is either nonexistent or unresponsive. I hope that I’m proved wrong and they get things back online again… ### 1/5 — Charts & Credits Have Stopped Updating *2026-05-14, version 7.14.3* Unfortunately the main reason I use this app, the player charts & credit tracking, have both stopped updating as of April 23rd. I have been assured multiple times by various team members that they are still tracking internally, just not being displayed. It’s been nearly a month since I’ve had accurate data, and I pay for this service. No one at the company has offered to prorate my subscription for the lack of functionality, so this is my only recourse. Beware if you are thinking of subscribing at the moment. They do not have a published timeline for when their service will resume. ### 1/5 — Be wary *2026-05-14, version 7.14.3* Service hasn’t worked in months and nothing but ai chat bots for support saying they’re in the middle of a migration. Deleting folks comments off the socials isn’t a good look either. Cancelled my sub and won’t return. ### 1/5 — BROKEN - do not waste your time or money here *2026-05-12, version 7.14.3* Muso.ai has unfortunately become a scam. Streaming counts no longer update, milestones no longer generate, and newly added credits now sit in a "in verification" limbo forever. Do not waste your time or money here. ### 1/5 — BROKEN - don’t waste your time or money *2026-05-12, version 7.14.3* Muso has been broken for months. Stream counts no longer update. The milestones are no longer generating. They seem to have setup ai chatbots for support and completely abandoned it. Will be cancelling and charging back the latest renewal fees. DO NOT WASTE YOUR TIME OR MONEY HERE. ### 1/5 — App doesn’t update weeks at at time. Only ai response! Not worth it *2026-05-12, version 7.14.3* App just stopped working very disappointing. Used to be OK BUT NOW IS GARBAGE. ### 1/5 — It's a scam app *2026-01-14* They offer you a month subscription for around U$8. However, they automatically renew your subscription every month and the iphone doesn't recognize the app subscription, so you are never able to cancel the subscription. It's a total scam app, they are probably working against the developement rules of apple. Don't download it. It's a scam. ## Most praised reviews (10 highest-rated) ### 5/5 — This is the best *2026-08-18, version 7.16.1* I love it because in this platform no one is Hiding anything from US Artist ### 5/5 — Best Hub to have your Credits! *2026-06-29, version 7.16* Great tool to have all your credits organized!! ### 5/5 — HUNZED profilo *2026-01-13, version 7.12.6* Top Muso.AI ### 5/5 — Mucho Valor *2025-11-01, version 7.11.2* La mejor app para gestionar tus créditos como Artista, Productor, Ingeniero o Compositor ### 5/5 — TJ *2025-10-26, version 7.11.2* So far easy to use, and straight forward. ### 5/5 — The best app for creators *2025-09-22, version 7.10.4* Love that we can see all our information in hub!!! ### 5/5 — Checc *2025-05-10, version 7.9.7* Problem solver!! ### 5/5 — perfect app for music producers *2025-03-09, version 7.9.1* the ability to track plays on songs i've produced from a variety of sources (soundcloud, spotify, youtube, audiomack, tiktok views, etc.) is amazing and so much better than manually keeping track of plays; the support team is also great and this app has made it incredibly simple to track all of my streams and social media views ☝️ ### 5/5 — Great App *2025-02-14, version 7.9.0* Great App/Website to keep track of your credits in the music business. ### 5/5 — The Absolute Best *2025-02-12, version 7.9.0* The most comprehensive credit list for artists, producers, songwriters, etc…They do a brilliant job of capturing credits from various sources. Unlike Jaxsta, that only lists credits from CDBaby, or Discogs that fragments your credits into different profiles, MUSO has it all in one place! And, THEIR CUSTOMER SERVICE IS AMAZING! If you have any problems, they will address it ASAP! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*