# MusterHub — Crew management for services

> Crew management for services (iPhone/iPad app by MusterHub LTD.)

- Source: https://appshunter.io/ios/app/musterhub/id6782657167 (this page in markdown: same URL + `.md`)
- Developer: [MusterHub LTD](https://appshunter.io/developer/360363754)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 80 MB
- Released: 2026-08-05
- Data updated: 2026-10-24

## What is MusterHub?

MusterHub is a crew management app for fire, ambulance, police, coastguard and volunteer emergency services.

It brings messaging, scheduling, training, wellbeing and turnout response into one place, so your service can stop juggling WhatsApp groups, spreadsheets and paper forms.

TURNOUT RESPONSE
When an incident drops, crew tap to confirm they're responding. Officers see a live board showing who is on the way, their ETA and total crew count. Critical alerts cut through Do Not Disturb and silent mode so on-call crew get notified even when they're sleeping.

WELLBEING
After difficult incidents, managers can send anonymous check-ins. Crew respond green, amber or red. Managers see aggregate results but never individual responses. Crew can also keep a personal wellbeing journal with trend tracking over 30 days.

MESSAGING
Send targeted messages to a station, a group or the whole service. Set priority levels, require acknowledgement, and see who has read what.

ROTA & AVAILABILITY
Crew set their on-call availability and view their schedule. Managers see who's on and who's off. Imports from existing rota systems.

TRAINING & QUALIFICATIONS
Track courses, certifications and expiry dates. Get notified before qualifications expire. Register for upcoming training sessions.

APPLIANCE STATUS
See which appliances are available, reduced or off the run. Status updates flow in from your control room automatically.

STATION CHAT
Informal chat channels per station. Quick questions and day-to-day coordination without clogging up the official messaging.

DOCUMENTS & SOPs
Access policies, SOPs and reference material from your phone. Always the latest version.

EVENTS
Drills, meetings, socials and inspections with automatic reminders.

HOME SCREEN WIDGETS
See your duty status, unread messages, appliance availability and overdue training at a glance without opening the app.

SECURITY
- Data encrypted on the server, in transit, and on your device
- Passwordless sign-in with one-time email codes
- Biometric unlock (Face ID, Touch ID, fingerprint)
- Each service is completely isolated from others
- Wellbeing responses are strictly anonymous
- All cached data wiped on sign-out

MusterHub adapts to your service's terminology. Fire services see stations, appliances and firefighters. Ambulance services see depots, ambulances and paramedics. Police see stations, units and officers. All labels are fully configurable.

Your service administrator sets up groups, stations and roles. Crew receive a code, sign up with their email, and they're in.

## Is MusterHub safe?

Not enough ratings yet to assess MusterHub.

## Is MusterHub legit?

MusterHub has limited verification signals. The AppsHunter Legitimacy Score for MusterHub is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 5 releases)

### 1.51 — 2026-10-13

- Fixed issue with widget not loading
- Resolved problem whereby course data would not always show
- Other minor performance issue fixes

### 1.50 — 2026-09-14

What's new
• Ask HQ, a new way to ask questions and get answers from your service, right in the app. Browse by category or search for what you need.
• A redesigned Today screen surfaces the insights that matter most, and refreshes automatically whenever you open the app.
• Wellbeing check-ins now let you choose who can see them, so you're in control of your privacy.

Also in this update
• Fixed a bug where placeholder banners could stick around after real content had loaded.
• Unread news items are now labelled correctly.
• General stability and performance improvements.

### 1.22 — 2026-09-09

Fixed issue with document sharing
Fixed minor memory issue

### 1.21 — 2026-09-07

- Organisations own terminology now shows consistently throughout the app.
- Fixed an issue where a wellbeing support conversation could show a message twice.
- Sign-in and unlock screens now use your service's own brand colors.
- Users can now have a profile photo, set by your organization's administrator.
- Notification titles now use your organization's own terminology too.
- Changes:
* Chat: multi-line messages, delivery status, date grouping
* Messages reorganized to surface what matters first
* Broadcasts now confirm before sending
* Course attendees grouped by station
* Bug fixes and performance improvements
- Some bug fixes

### 1.0 — 2026-08-06

No release notes.

## More apps by MusterHub LTD

- [Kohatu: Tiki Board Game](https://appshunter.io/ios/app/kohatu-tiki-board-game/id1522164177)

All apps by MusterHub LTD: https://appshunter.io/developer/360363754

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*
