# Mutual Aid - A Helping Hand — Provide & Request Assistance

> Community resource sharing and assistance request platform. (iPhone/iPad app by Omnara, Inc..)

- Source: https://appshunter.io/ios/app/mutual-aid-a-helping-hand/id1518174898 (this page in markdown: same URL + `.md`)
- Developer: [Omnara, Inc.](https://appshunter.io/developer/1518174897)
- Category: Social Networking
- Price: Free
- Rating: 3.43/5 from 21 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 92 MB
- Languages: English
- Released: 2020-06-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mutual-aid-a-helping-hand/id1518174898/reviews.md

## What is Mutual Aid?

Mutual Aid allows you to connect and share resources, with those in need in your community. Through the app, community members can request resources like diapers, food, and masks from neighbors when they are in need. The app then allows others near them to see and fulfill the request by accepting and messaging the person in need. 

Now more than ever do we see the need to support and rely upon our communities. Mutual Aid is a solution to the ongoing shortage of resources, and the inability of individuals alone to tackle systemic problems.

How to use the Mutual Aid app: 

 * Sign Up
Fill in accurate information so we can best connect you with the right community members and organizations.

* Make Requests 
If you are in need, make a request. Your requests will be viewable by community members and organizations near you.

* Accept Requests
If you see a request that you can personally fulfill, accept it! The requester will be notified.

* Start Messaging
If you have accepted a request, or had your request accepted, agree on a time and place to exchange the resources requested.


How to help your community:

* Participate
View and share requests. Get on the app to communicate your needs and understand the needs of others.

* Empower
You relate how the needs of your community and yourself are one of the same, and you are willing to spark action and dedicate energy towards empowering those around you.

* Nurture
Foster an environment that elevates the community and establishes a precedent for taking care of one another.

By inspiring community members to participate in mutual aid, we can improve the well-being of society.

Read more about our privacy policy and terms of use here: https://mutual-aid.app/policy.html

## Key features

- Request community resources
- Fulfill neighbor requests
- Direct messaging for exchanges
- Connect with local community
- Share essential items

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/mutual-aid-a-helping-hand/id1518174898/reviews.md

### 1/5 — Houston

*2025-09-17*

Wouldn’t take my zip code

### 1/5 — Invalid Zipcode

*2022-08-29*

Same as with others, app keeps telling me I’m not entering a valid zipcode :(

### 1/5 — Zip invalid

*2022-08-20*

App only allows limited  geographical  areas.

### 1/5 — Invalide Zip

*2022-05-24*

Please expand this service :(

### 1/5 — Invalid zip code

*2022-05-11*

I cannot make an account because it says my zip code is invalid. Why haven’t they fixed this yet?

### 1/5 — Can’t Make an Account

*2022-04-17*

While trying to make an account, I can’t make it past the second step because it keeps saying my zip code is invalid.

### 1/5 — Invalid Zipcode

*2022-02-06*

I also had issues with my zipcode not being accepted. I live in the US but not in the Chicago or Portland areas (where this app seems to be most popular). Maybe the range needs to be expanded?

### 2/5 — Zip code

*2022-02-03*

Zip code always says invalid.

### 1/5 — Bug fix

*2021-11-23*

App says my zip code is invalid.

### 3/5 — Canadians can’t use this I guess

*2021-11-14, version 2.0.3*

I second the other reviewers issue, seems a bit odd to have “enter your postal code” written and then it refuses all postal codes. I guess it’s just another American-centric app experience. It’s a shame, this app would do amazingly well in Montreal.

## Frequently asked questions about Mutual Aid

### What is Mutual Aid used for?

Mutual Aid is a platform designed to facilitate the sharing of resources within a community. Users can request items like food or diapers, and other community members can see and fulfill these requests.

### How do I request help on Mutual Aid?

To request help, you need to sign up and fill in accurate information. Once registered, you can make a request for the resources you need, which will then be visible to community members and organizations nearby.

### How can I help others using Mutual Aid?

You can help by viewing requests from others in your community. If you see a request you can fulfill, you can accept it and then use the in-app messaging to arrange the exchange of resources.

### Is Mutual Aid available on all devices?

Mutual Aid is supported on iPhones, iPads, and iPods, indicating compatibility with Apple's mobile operating system.

### What is the age rating for Mutual Aid?

Mutual Aid has an age rating of 4+, making it suitable for children and adults alike.

### How often is Mutual Aid updated?

The latest version, 2.0.3, was released on February 19, 2021. While the last update was in early 2021, users can check the app store for any newer releases or patches.

### Does Mutual Aid have ads?

No, Mutual Aid does not contain advertisements, providing an uninterrupted user experience focused on community assistance.

### What is the user sentiment for Mutual Aid?

Mutual Aid has a rating of 3.4 stars from 21 ratings, suggesting a mixed but generally positive reception from its user base.

## Version history (last 5 releases)

### 2.0.3 — 2021-02-19

Bug fixes and performance improvements

### 2.0.1 — 2021-01-28

What’s New: 
- Report A User Feature
- New Icons
- Bug fixes and performance improvements

### 2.0 — 2020-12-31

Version 2.0 of the Mutual Aid App is now released! This is a big update! 

What’s new: 
New offer screen - Share what resources you can provide for your local community 
New community feed screen - View local community events and announcements 
New profile screen - View information about your accepted and sent offers, requests, signed up events and more
New add post flow - Add your offers, requests, events, and announcements using an all-new add post flow
Improved messaging - Improved UI, new in-app unread message notifications

Bug Fixes: 
Keyboard Fixes - Fixed issues where android keyboard would cover text input
Translation - New and improved translations for Spanish
Registering issues - Fixed issues where unable to register account when using certain zip codes
Distance Slider - Fixed bug where slider was not rendering properly 
Conversations Screen - Fixed bug where conversations screen was slow to load all conversations
Notifications - Fixed issue where some android users did not receive new message phone notifications

### 1.5 — 2020-08-28

What’s new: 
Additional request types
Ability to edit requests and profile information
Ability to select Chicagoland neighborhoods
Better request filtering options
And several other features, bug fixes and performance improvements

We love hearing your feedback! Please let us know at themutualaidapp@gmail.com

### 1.3.1 — 2020-07-27

Whats’s new: 
Spanish language support
New request-able essential Items
Ability to view user profiles
Additional form options for food requests
Improved chat look and functionality

## More apps by Omnara, Inc.

- [Three Good Things - A Happiness Journal](https://appshunter.io/ios/app/three-good-things-a-happiness-journal/id1242079576)
- [Omnara: Claude & Codex Mobile](https://appshunter.io/ios/app/omnara-claude-and-codex-mobile/id6748426727)

All apps by Omnara, Inc.: https://appshunter.io/developer/1518174897

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
