# Muun Wallet — user reviews > 164 indexed App Store user reviews of Muun Wallet by Muun Wallet, Inc, rated 4.10/5 from 338 ratings. - Source: https://appshunter.io/ios/app/muun-wallet/id1482037683/reviews - App overview in markdown: https://appshunter.io/ios/app/muun-wallet/id1482037683.md - Rating breakdown: 5★ 238 · 4★ 25 · 3★ 12 · 2★ 11 · 1★ 52 ## What do users think of Muun Wallet? Overall sentiment: positive **Pros** - 🚀 Seamless integration of on-chain and Lightning transactions - 🔒 Secure non-custodial wallet - 👍 Simple and intuitive user interface - ⚡ Fast and reliable Lightning Network payments - 🗂️ Excellent backup and recovery options **Cons** - 🐛 Occasional transaction delays and failures - 💰 High network fees for some Lightning transactions - 🤔 Lack of advanced features like multi-signature support - 📊 Limited transaction history and reporting capabilities **Commonly reported bugs** - Wallet creation process sometimes gets stuck - Reported issues with funds disappearing or not reflecting correctly **Most requested features** - Add support for multiple wallets within the app - Implement LNURL support for easier Lightning Network usage - Provide more granular control over transaction fees ## Newest reviews (12 of 164) ### 4/5 — Wallet Backup Update *2026-05-27, version 2.14.1* Before you update this wallet it lets you in for a millisecond and then closes down. When you update your wallet you will have a zero balance unless you were smart enough ‘The First’ time to create a backup if not all your funds will be lost. It’s a ‘great self custody online wallet’ yet they forget to tell you this part. The developers are quick to solve the issues for you. I completely rewrote my review to reflect the outcome. ### 3/5 — Muun 💰 *2025-11-19, version 2.11.2* Just money in a app it’s simple ### 2/5 — Low service *2025-10-06, version 2.10.0* Bad network ### 4/5 — Delay of bitcoin *2025-09-20, version 2.10.0* I send bitcoin from my muun to my normal wallet going to 2 hours now haven’t confirmed or gotten my bitcoin Fix your app!!!!!!!! ### 5/5 — Simple and safe *2025-09-03, version 2.10.0* I’ve been using this app for a while now and I never regretted anything about the app💯 ### 5/5 — Transactions Delayed *2025-08-22, version 2.10.0* It’s always took almost an hour for my payment to be processed out . Please solve that problem ### 5/5 — Excellent app with excellent customer service. *2025-08-17, version 2.10.0* Customer service was excellent on this, it’s also the easiest Lightening wallet to use from my experience. ### 5/5 — Favorite wallet for Bitcoin *2025-08-15, version 2.10.0* Literally the best ### 5/5 — Great for SteaknShake *2025-08-01, version 2.10.0* Once I heard SteaknShake was accepting Bitcoin Lightning payments, I had to find a good, reliable way to adapt to the future. Thank you for keeping it simple! ### 5/5 — My Muun wallet *2025-07-17, version 2.10.0* I had a query about my account I contacted Muun customer services in the hope they could help me out with my issue I was really happy to get first class and very prompt service and a satisfactory outcome to my enquiry Thanks to Muun and their advisor Fernando for his assistance to me. ### 5/5 — Review *2025-06-25, version 2.10.0* I love your app Can you just make the lighting wallet be able to receive pmt more that once ### 5/5 — Question *2025-06-07, version 2.10.0* Hi is it optimal to move 100s of thousands within the app? ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-07-09, version 2.15.0* Horrible I put in $33 now I only have 14 after three years ### 1/5 — Not True Lightning Address *2026-06-08, version 2.14.1* This app waxes Lightning Network users with very high fees by doing ‘high priority submarine swaps’ which increase the size of the transaction on-chain ( instead of using Lightning Network) and costng the user 10-20 times greater in fees when they could save that by just using the normal on chain network during low traffic to make their transfer. ### 1/5 — Mr *2026-05-21, version 2.14.0* Please fix the bug, I can’t access my money and I don’t have a recovery phase, I just downloaded this wallet and money received in it and now I can’t access the app, please don’t steal my money 🙏 ### 1/5 — Failed *2026-03-12, version 2.13.2* c1qkp4035xs0kvh3yhtrvzy07lj29s5tl66ju9q3dycv80y2g7l48wsfcyvrk 25 was sent to this wallet address ### 1/5 — I need to see my transactions history *2025-10-10, version 2.10.0* Why can’t we see the transactions history please it needed ### 1/5 — Scam app *2025-10-10, version 2.10.0* The recovery tool that they presume so much doesn't work my account has 10000 sats to which it won't let me access from the app it throws me an error and I try with the recovery tool it says 0 I don't understand this app is scam ### 1/5 — Do not download *2025-09-02, version 2.10.0* This is a scam. They want to charge $600 to move $10 worth of bitcoin. Stay away. ### 1/5 — I send out a coin of $34 out of my muun account and its has not reflected since 2hrs ago. Confirming *2025-06-26, version 2.10.0* Fix the issues for me. ### 1/5 — Sats being stolen *2025-06-06, version 2.10.0* I transferred 25,500 Sats in two transactions a few weeks ago. I haven’t done any more transactions. Now the balance is 25,154 Sats. Where the heck did that difference of 346 Sats go. Btw, the service i transferred from actually took 25,794 Sats, meaning 294 Sats to account for transfer fees. Who is stealing my Sats? ### 1/5 — Not satisfied *2025-05-10, version 2.9.2* It’s not letting you to receive payment any longer ## Most praised reviews (10 highest-rated) ### 5/5 — Wallet Backup Update *2026-08-13* Before you update this wallet it lets you in for a millisecond and then closes down. When you update your wallet you will have a zero balance unless you were smart enough ‘The First’ time to create a backup if not all your funds will be lost. It’s a ‘great self custody online wallet’ yet they forget to tell you this part. The developers are quick to solve the issues for you. I completely rewrote my review to reflect the outcome. **Developer response:** Hi there, thank you for taking the time to share your concern. We're sorry to hear you've had a bad experience using Muun, and we understand how distressing that is. If something happened to your funds, we'd like to help you understand what occurred. Please write to us at support@muun.com with the details, and we'll do our best to look into it with you. We'd also like to clarify something important: Muun is a fully self-custodial wallet. This means that only you hold the keys to your funds, and only you can move them. Muun has no access to your Bitcoin at any point and cannot move it, freeze it, or take it from you. ### 5/5 — Fantastic customer support *2026-04-01, version 2.13.3* Customer support quickly addressed my need. ### 5/5 — The future *2026-02-06, version 2.12.0* This is the best wallet that I have found to transact with bitcoin on a daily basis. They are on the right track for expanding adoption as simplicity is key. ### 5/5 — Customer help *2026-01-11, version 2.11.2* Asked for advice and support. Got a reply within a few hours. I’m still not 100% sure how the emergency kit works. Would be a good idea to have a video explaining exactly how it works and how to use it in an an emergency. ### 5/5 — Muun is awesome *2026-01-01, version 2.11.2* This is incredible and straightforward technology ### 5/5 — Slow Payment When Sending Out Funds *2025-10-19* It’s a pretty cool app tho ! But work on your slow payment issues it’s took whole hour for a transaction to be completed **Developer response:** Hi there, thank you for your review. If you transacted through Bitcoin's base layer, some payments may take longer to confirm depending on the network's congestion and the chosen fee rate. Please note that the confirmation process depends on Bitcoin miners, and we do not control it. If you have the time, please write to us at support@muun.com and we'll be glad to analyze what happened in your case. Best regards. ### 5/5 — Top-notch wallet *2025-10-18, version 2.11.0* Excellent wallet that never changes and therefore never breaks. Loaded with all the right features and incredibly stable over the years. Highly recommended. ### 5/5 — Literally the best BTC-only wallet. *2025-10-13, version 2.10.0* They cover the fee most of the time and also do submarine lightning swaps for free, depositing the entire transaction amount with no Onchain fee. This is the best wallet for Bitcoin. A bit of a unique and somewhat odd recovery key system but if you can get passed it like I did for the benefits it’s great. I just have one wish which is the option of single sig more control, private keys, etc. But great app. ### 5/5 — Simple and Secure *2025-09-14, version 2.10.0* • Clean • Easy to use • Backup recovery options ### 5/5 — 10/10 *2025-09-06, version 2.10.0* Lightning wallet on this app works so good tbh I love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*