# MuvMi — First/Last mile service

> Electric tuk-tuk rides for exploring Bangkok, offering smart features and sustainable travel. (iPhone/iPad app by Urban Mobility Tech Co., Ltd..)

- Source: https://appshunter.io/ios/app/muvmi/id1410088538 (this page in markdown: same URL + `.md`)
- Developer: [Urban Mobility Tech Co., Ltd.](https://appshunter.io/developer/1152806745)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 703 App Store ratings · 137 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 88 MB
- Languages: German (Germany), Japanese, Thai, Chinese (Traditional, Taiwan), American English
- Released: 2018-07-29
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/muvmi/id1410088538/reviews.md

## What is MuvMi?

Discover Bangkok with MuvMi – Smart, Sustainable Tuk Tuk Rides
Explore the city with ease in our 100% electric Tuk Tuks—clean, safe, and affordable!

 - Travel Pass for Tourists – Unlimited hop-on hop-off rides to Bangkok’s top attractions all day.
 - Local Exploration Made Easy – Visit temples, markets, hidden gems, and more, right from the app.
 - Safe & Reliable – Licensed drivers, trusted service, and real-time ride tracking.
 - Sustainable Travel – Every ride helps reduce emissions for a greener Bangkok.
 - Smart Features – On-demand rides, AI-powered route pooling, and clear pricing.

Whether you’re a first-time visitor or daily commuter, MuvMi makes moving around Bangkok smooth, enjoyable, and eco-friendly.

Download now and discover a better way to move!

## Key features

- Electric tuk-tuk rides
- On-demand city travel
- AI-powered route pooling
- Real-time ride tracking
- Tourist travel passes
- Sustainable transportation

## What do users think of MuvMi?

Overall sentiment: negative

**Pros**

- 🌍 Eco-friendly electric tuk-tuks
- 💰 Affordable pricing compared to traditional taxis
- 👨‍✈️ Professional and polite drivers
- 🚗 Clean and comfortable vehicles
- 📱 User-friendly app interface
- 🔒 Transparent pricing with no haggling
- 🎯 Easy booking process
- 🛡️ Safe and reliable service option

**Cons**

- ⏱️ Inaccurate estimated arrival times
- 🚫 Long and unpredictable wait times
- 🗺️ Limited service coverage areas
- 📍 Pickup/dropoff points too restrictive
- 🔄 Drivers assigned from far away locations
- 💳 Difficult money withdrawal process
- 📞 Poor customer support responsiveness
- 🚗 Express service doesn't provide real benefits
- 🐛 GPS and location tracking issues
- ❌ Frequent service cancellations
- 💸 Price increases without service improvements
- 🔐 OTP verification problems
- ⚠️ Driver cancellations and no-shows
- 🚫 International phone number not supported

**Commonly reported bugs**

- ETA timer displays inaccurate wait times (shows 5-10 min, actual 20-45 min)
- App crashes and requires reinstallation
- OTP verification code not received
- GPS location pinpointing failures
- System error when driver arrives
- Drivers assigned from incorrect locations
- Pickup point coordinates misaligned with actual locations
- Payment processing errors and duplicate charges
- Refund system not functioning properly
- Queue position updates not reflecting reality
- Driver location data not updating in real-time
- Map search functionality unreliable
- Cannot login with international phone numbers
- Wallet top-up issues with certain banks

**Most requested features**

- Driver-to-passenger communication feature
- Ability to contact drivers directly
- Real-time accurate ETA updates
- Multiple route/round-trip booking
- Save favorite pickup/dropoff locations
- Expand service to more areas (Silom, Sathorn, Fuji Supermarket)
- In-app tipping option
- English language support
- Ability to see wait time before booking
- Push notification customization/disable promotions
- Support for international phone numbers
- Extend service hours beyond 9pm
- Driver profile pictures for passenger recognition
- Longer driver wait time for passengers
- Improved driver routing algorithms

## Recent user reviews (10 of 137)

All indexed reviews: https://appshunter.io/ios/app/muvmi/id1410088538/reviews.md

### 3/5 — USA Text Issue

*2026-06-16*

The text verification didn’t work for USA phone numbers. Each of the four people on our vacation tried. We all use AT&T if that matters.

### 1/5 — Difficult payment, limited service hours

*2026-05-05*

I would love to have an EV tuktuk booking app in Bangkok, but this isn’t it. Service areas are limited, as are the hours. No vehicles in Sukhumvit after 10pm. No cash accepted, no Applepay option, must preload a set amount from credit card and it’s nonrefundable if not fully used. Nice try but useless. I stick with street hailing regular tuktuks, Bolt for cars

### 1/5 — Slow

*2026-03-29*

Takes forever to catch a ride

### 1/5 — Terrible App- Fix your map

*2026-03-04*

I haven’t been able to book one ride cos the map can’t find anything…. Soooo bad

### 3/5 — Peut faire mieux

*2026-02-26, version 3.23.1*

Les zones sont très limitées, certaines zones peuvent être choisies selon certaines heures.

### 5/5 — ต้องการแก้ไขจุดรับ

*2026-02-22, version 3.23.1*

แก้ไขอย่างไรค่ะ

### 2/5 — No Boat mode

*2026-02-22, version 3.23.1*

Online it’s told to use Boat mode for booking a boat for canal travel. There is no Boat mode in the app. Deceiving and uncompleted.

### 1/5 — 骗钱

*2026-02-21*

需要走去指定的上下车接送点！那突突车随叫随停的意义不就没有了吗！另外下单了司机接单后根本就不会过来，骗人充值的😡

### 1/5 — Horrible app

*2026-02-21*

I tried out the MuvMi app in Bangkok for the tuk tuks. It would not let me order any ride before it was pushing me to buy a tourist pass and buy a site seeing tour which I was not interested in. I pre-uploaded 500 baht to use it and am unable to get that money back. I’ve reached out to customer service and have tried to reach out and they are not responding. Do not get this app as it will not work

### 1/5 — ช้ามากก

*2026-02-18, version 3.23.0*

เรียกรถตั้งเเต่ 10.11 ยกเลิกไปสองรอบได้คันเดิมเเล้วรอย่างนาน รอเป็น 20 นาที กดexpress คือไรเเล้วเอาคันอย่างไกลมาให้เข้าใจนะว่ารถติดเเล้วคุนพรี่ไม่เอาคันใกล้ๆมาให้ล่ะคตึ่เพื่อเวลาเป็น10 นาทีมาเรียนขึ้นรถพร้อมไปรอจนสายอ่ะ ควรปรับปรุงมาก กดเติมเงินไปเเล้วด้วย โคตรจะเสียตังฟรี

## Frequently asked questions about MuvMi

### What is MuvMi?

MuvMi offers smart, sustainable tuk-tuk rides in Bangkok. It utilizes 100% electric tuk-tuks for clean, safe, and affordable transportation, making it easy to explore the city.

### What are the key features of MuvMi?

Key features include on-demand electric tuk-tuk rides, AI-powered route pooling for efficiency, real-time ride tracking for safety, and special travel passes for tourists offering unlimited hop-on hop-off rides to top attractions.

### How much does MuvMi cost?

The app itself is free to download and use. Rides are purchased through in-app purchases, with clear pricing provided. Special travel passes are also available for tourists.

### Is MuvMi available in other cities?

Based on the description, MuvMi is specifically designed for exploring Bangkok. It focuses on providing a sustainable and convenient way to navigate the city's attractions and local areas.

### Who is MuvMi for?

MuvMi is ideal for both first-time visitors to Bangkok and daily commuters. It caters to anyone seeking a smooth, enjoyable, and eco-friendly way to get around the city, whether visiting temples, markets, or hidden gems.

## Version history (last 5 releases)

### 3.27.0 — 2026-08-10

Improved app stability and performance.

### 3.26.0 — 2026-07-22

Improved app stability and performance.

### 3.25.0 — 2026-06-15

Improved app stability and performance.

### 3.24.1 — 2026-04-12

Improved app stability and performance.

### 3.24.0 — 2026-04-02

Improved app stability and performance.

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## More apps by Urban Mobility Tech Co., Ltd.

- [Tuk Tuk Hop](https://appshunter.io/ios/app/tuk-tuk-hop/id1152806746)
- [BLCP Shuttle](https://appshunter.io/ios/app/blcp-shuttle/id1644651345)

All apps by Urban Mobility Tech Co., Ltd.: https://appshunter.io/developer/1152806745

## Related topics

[tuktuk hop](https://appshunter.io/ios/topics/tuktuk-hop) · [tuk tuks](https://appshunter.io/ios/topics/tuk-tuks) · [tuk tuk](https://appshunter.io/ios/topics/tuk-tuk) · [tuk tuk trials](https://appshunter.io/ios/topics/tuk-tuk-trials)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*