# MV-Rad — user reviews

> 6 indexed App Store user reviews of MV by MV-Rad GmbH, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/mv-rad/id1618226530/reviews
- App overview in markdown: https://appshunter.io/ios/app/mv-rad/id1618226530.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (6 lowest-rated)

### 1/5 — Useless

*2024-04-28, version v4.9.17*

As other reviews states won’t sent the code to a UK number

### 1/5 — Does not work

*2024-02-24, version v4.9.13*

App never sends a pin to UK mobile number. Wasted a lot of time walking to the bikes in rural Usedom only for it not to allow registration. Avoid.

### 1/5 — Registration broken

*2022-06-26*

Cannot register a new account. It says it is sending a pin to validate phone connection, but pin is never received despite many attempts.

### 2/5 — Needs work but great idea in principle

*2024-05-25, version v4.9.17*

Needs to allow registration with non-German mobile numbers

Need to greatly increase prominence and real-time notification of incorrectly “returned” bikes (ie not at an official station); also illustrating the geo-fences in the in-app map would be helpful 

The only action which doesn’t require an in-app 2-step confirmation is “returning” the bike (by pressing the lock on the bike) which currently can lead to a €50 charge if done outside the return locations. This makes no sense: the greatest fee from the only action that does not require a confirmation in the app. Need to fix this workflow

Need to educate tourist officials as to the above and rental terms

### 3/5 — The image to lock the bike assumes you know what here lock is

*2024-04-08, version v4.9.13*

The image of the lock when you return the bike assumes you know what here lock is on the bike!!! In nearly every other city in the world it is on the front wheel when you place it in the stand. But in Greifswald it is on the rear wheel - you could make this much clearer!!

### 5/5 — Easy Rental

*2025-08-10*

Easy biking experience and good fun to ride around Usedom. Even on Sunday afternoon we were able to reach the hotline when one of the locks was stuck. The hotline could resolve the issue immediately.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*