# MVEC Connect

> Mobile utility management for bill payment, account checks, and outage reporting. (iPhone/iPad app by Magic Valley Electric Cooperative.)

- Source: https://appshunter.io/ios/app/mvec-connect/id1499218733 (this page in markdown: same URL + `.md`)
- Developer: [Magic Valley Electric Cooperative](https://appshunter.io/developer/1586693833)
- Category: Utilities, Business
- Price: Free
- Rating: 1.90/5 from 62 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 110 MB
- Languages: American English
- Released: 2020-05-31
- Data updated: 2026-08-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mvec-connect/id1499218733/reviews.md

## What is MVEC Connect?

Powerful service at your fingertips--wherever you go! We've packed your most requested services in one little app. Secure, easy and always on for you to:
• Pay your bill
• Check account information
• Report an outage
• Call or send us an email
• Get directions to our offices
• Sign up for notifications

## Key features

- Pay bills
- Check account information
- Report outages
- Contact support
- Office directions
- Sign up for notifications

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/mvec-connect/id1499218733/reviews.md

### 1/5 — app is a scam

*2024-11-21, version 24.08.06*

this app is a scam. made me pay double !!! when payment went through .... now they are charging me in order to get my refund !! how sad

### 2/5 — Fix

*2022-07-19, version 15.0.23*

Your app is not allowing to view my daily usage. So I called MVEC in my area and the rep is telling me to go to office. What’s the point of the app then.

### 2/5 — Simple card issue can end up costing you a lot

*2022-04-20, version 15.0.23*

The old Magic Valley app used to keep your credit card on file which made it easy to pay your balance. The new updated app does not keep your credit card information on file and I have paid $300-$400 to get my service reconnected due to my meter being an old meter at my apartment complex and they need to send a maintenance man out to reconnect it the reconnection fee is $100. Can we get an app that saves our card so that we don’t have this issue anymore? Or is that how Magic Valley works off of peoples hundred dollar maintenance calls. I know gas went up but this is ridiculous.

### 1/5 — switching back to paper bills

*2021-11-19, version 15.0.22*

app keeps deleting information this happens every two to four weeks. it’s been a pain and this verification process is one of the worst in the world.

### 1/5 — Payment Options

*2021-02-16, version 15.0.22*

App needs a major update. Does not allow for ‘saved’ payment options that make processing payments so much easier.

### 1/5 — Useless

*2020-11-08, version 13.0.15*

The old app worked just fine. This one is worthless and frustrating. Every month I have the same issues with logging in.

### 1/5 — Previous app was better

*2020-09-14, version 12.0.10*

I didn’t like this new app at all, I hate that it doesn’t allow you to save your credit card info and you have to input every month to pay the bill. Unless I’m the one who can’t find where to save the info.

### 1/5 — Worse than the last app

*2020-09-08, version 12.0.10*

This app is worse than the last app MVEC had. Does not allow me to make a payment, and always kicks me out of the app. 

What’s the point of the app if I doesn’t let me make a payment?

### 1/5 — Horrible app

*2020-08-24, version 12.0.10*

If I could rate 0 stars I would, it says I’m using thousands of kilowatts and that I’ve already used 600k kilowatts in a month when it’s impossible I only use an average of 500-700 kilowatts a month. Please fix this

### 1/5 — Horrible new app

*2020-08-01, version 12.0.10*

The old app was way better than this crap. This won’t even save my payment info so that I don’t have to keep re-entering every time what payment form I want to use. It’s a mess all around I really hate it.

## Frequently asked questions about MVEC Connect

### What can I do with this app?

This app allows you to manage your utility services on the go. You can pay your bill, check your account information, report an outage, contact customer support via call or email, get directions to office locations, and sign up for important notifications.

### Is this app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

### How do I report an outage?

You can easily report an outage directly through the app. Look for the 'Report an outage' option within the main menu to submit your report quickly.

### Can I pay my bill through the app?

Yes, one of the primary features of the app is the ability to pay your utility bill conveniently from your mobile device. Access this feature through the 'Pay your bill' option.

## Version history (last 5 releases)

### 26.01.10 — 2026-03-19

-Added liability waiver acknowledgment for cutoff account payments
-New alternate outage reporting options now available
-Support for PayGo barcode display
-Improvements to Multiple Accounts payment flow
-Bug fixes and stability improvements
-Enhanced performance and security

### 25.07.07 — 2025-08-27

Bug Fixes

### 25.07.06 — 2025-08-14

1. Multi-Service Linked Accounts
2. Dark Mode
3. Usage Tracker Screen Redesign
4. Bugs and Enhancements.

### 24.08.06 — 2024-09-13

- Bug fixes and performance improvements.

### 24.04.04 — 2024-05-01

- Bug fixes and performance improvements.

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## Related topics

[mvec connect](https://appshunter.io/ios/topics/mvec-connect) · [mvec](https://appshunter.io/ios/topics/mvec) · [cvec](https://appshunter.io/ios/topics/cvec) · [cvec connect](https://appshunter.io/ios/topics/cvec-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*