# MVGO - Mobility app Munich — MVV tickets and MyRadl

> Munich public transport and sharing services integrated into one app. (iPhone/iPad app by SWM Services GmbH.)

- Source: https://appshunter.io/ios/app/mvgo-mobility-app-munich/id991757585 (this page in markdown: same URL + `.md`)
- Developer: [SWM Services GmbH](https://appshunter.io/developer/608283837)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 1,679 App Store ratings · 141 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 109 MB
- Languages: German (Germany), American English
- Released: 2015-10-12
- Data updated: 2026-09-08
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/mvgo-mobility-app-munich/id991757585/reviews.md

## What is MVGO?

MVGO is the official mobility app of MVG, used by over 1 million people in Munich and the MVV region. It combines MVV tickets and subscriptions such as the Deutschlandticket, journey planning, real-time service updates, and sharing services from Voi, Dott, and MyRadl — all in one app. Register once and access everything directly in MVGO.

Public transport & sharing in one app

MVGO seamlessly connects public transport and sharing services. Find scooters and e-bikes from Voi and Dott, as well as bikes from MyRadl, directly on the map or in the route planner. Rent instantly via MVGO — no additional apps required, just your M-Login.

MyRadl – Free minutes with your Deutschlandticket

With the Deutschlandticket or other selected MVV subscriptions, you benefit from 30 free minutes per ride on a MyRadl Classic bike. Simply add your subscription in your MVGO profile under “Sharing benefits” and save automatically on every ride – flexible and affordable Munich and the surrounding MVV region.

MVVswipe, Deutschlandticket & MVV subscriptions

Whether it’s MVVswipe, the Deutschlandticket, or other MVV subscriptions – you’ll find the right ticket in the MVGO app. No paper tickets, no queues – everything from booking to validation happens digitally.

Live Mode for stress-free travel

Stay on track with real-time departure updates, transfer forecasts, and alternative routes. Track your MVG bus or tram live on the map and adjust your walking speed accordingly. The location indicator helps you know exactly when to get off – even underground.

Trusted in Munich

With over 2 million downloads and 17,000+ reviews, MVGO is one of the most widely used mobility apps in the region. Join now and use the official MVG app for tickets, sharing, and real-time travel information.

Download MVGO now and explore Munich!

Notes
(1) Mobile tickets are valid throughout the entire MVV network.
(2) No guarantee can be given for the accuracy or completeness of information.

## Key features

- Real-time departure monitor with disruption alerts
- Route planner for public transport and regional travel
- Mobile ticketing for Deutschlandticket and MVV subscriptions
- Map view of sharing offers (bikes, e-scooters, cars)
- Booking for bike, e-scooter, and car sharing
- EV charging station locator
- Station maps with lift and escalator status

## What do users think of MVGO?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient for tourists
- 👍 Useful for planning trips
- 👍 Good for bike rentals

**Cons**

- 🐛 Unreliable ticket purchasing
- 🔒 Privacy concerns with location tracking
- 💰 Unexpected charges and billing issues
- 👎 Not user-friendly for regular commuters
- 👎 Difficult to use for bike rentals

**Commonly reported bugs**

- Ticket not loading in app after purchase
- Issues with bike unlocking and locking
- Login screen not working
- App crashing on older devices

**Most requested features**

- Support for Apple Pay
- Improved ticket purchasing flow
- Better integration with transit schedules
- More intuitive bike rental process
- Ability to view past charges

## Recent user reviews (10 of 141)

All indexed reviews: https://appshunter.io/ios/app/mvgo-mobility-app-munich/id991757585/reviews.md

### 1/5 — Shameless and rude customer service

*2026-08-13*

After my account was blocked by mistake, I called customer support to resolve the issue. Despite the app being available in English, no one was able to assist me in English.

I therefore tried to explain the situation in German as best I could. I was told that they could not understand me, and then they simply hung up on me.

I have tried calling several times since, but now no one even answers my calls. Completely unacceptable and unprofessional behaviour.

**Developer response:** Hello,

We are very sorry to hear about your experience and sincerely apologize for the inconvenience you encountered. Your feedback is important to us, and we appreciate you taking the time to share it.
can you specify please which hotline you called, so we can investigate? 
We are committed to continuously improving our service and will use your feedback to help us do so.
 If you still require assistance with your MVGO account, we kindly recommend contacting us through our online support channels, as written communication in English is often easier for us to handle.

Thank you for bringing this matter to our attention, and we hope we can assist you further.

Kind regards,
 Your MVGO Team

### 1/5 — Duplicate changes

*2026-07-20, version 7.34.0*

They charge but don’t display a ticket. Show a payment error but charge your credit card anyway. No one to contact to remedy the error

### 2/5 — Swipe feature not working.

*2026-07-10*

Swipe feature not working.  Missed connection.

### 3/5 — iPhone code

*2026-07-10, version 7.34.0*

Asked for IPhone password but would not accept it. Had to change to Apple Pay

### 1/5 — Kacke

*2026-07-09, version 7.34.0*

Warum bin ich gesperrt,

### 1/5 — Ticket not showing in App so fined

*2026-07-06, version 7.34.0*

I bought a ticket via the App. When I came to travel the ticket did not appear in the App so I was fined. I have a receipt to show that I bought the ticket but this isn’t evidence enough to prevent the fine. However I can’t show the ticket as my purchase history says no tickets have been purchased- even though the email receipt and bank statement both show I purchased a ticket. It feels like a scam and the customer service is non-existent!

### 1/5 — Horrible app

*2026-06-20, version 7.33.0*

Does not work

### 1/5 — So annoying

*2026-06-11, version 7.33.0*

Would be good not to have to fuss with adding the extra traveller each time and not having to end the trip but to set a station to get off

### 4/5 — Danke

*2026-05-16, version 7.31.2*

Ohne dieser App hätte ich wahrscheinlich bis Morgen mein Ziel nicht erreicht! Sehr genaue Daten, auch bezüglich der Verspätungen und Ausfällen

### 1/5 — Bisogna fare un corso

*2026-04-07, version 7.29.0*

Per usare questa metropolitana bisogna fare un corso

## Frequently asked questions about MVGO

### What does MVGO! do?

MVGO! combines public transport information for Munich and the MVV area with various sharing services. It offers real-time departure times, route planning, and disruption alerts for buses, trains, and trams. Additionally, it allows users to find and book bike sharing, e-scooters, car sharing, and EV charging stations.

### What kind of tickets can I buy with MVGO!?

You can purchase various mobile tickets and subscriptions for the Munich transport and fare network, including the Deutschlandticket, Stripe Ticket, Bicycle Ticket, IsarCard, and personalized MVV subscriptions. These are available as digital tickets directly within the app.

### Is MVGO! free to use?

The MVGO! app itself is free to download and use for accessing transport information and finding sharing services. However, purchasing tickets or booking sharing services will incur separate costs, as these are in-app purchases.

### What sharing services are available through MVGO!?

MVGO! integrates various sharing options, including MVGRad bikes, e-bikes, and e-scooters from different providers. It also helps you find nearby car sharing offers and EV charging stations. You can often make reservations and bookings directly within the app or through the provider's own app.

### What areas does MVGO! cover?

MVGO! provides comprehensive travel information for Munich and the entire MVV area, which includes surrounding regions in Bavaria. It covers public transport networks, fare zones, and sharing services within these geographical limits.

## Version history (last 5 releases)

### 7.37.0 — 2026-09-08

• New invoice summary: Simply select a date range and receive an overview of all mobile public transport invoices.
• S-Bahn alerts more clearly categorised: S-Bahn alerts are now labelled as either service disruption or schedule change, so you can identify their relevance more quickly.
• “Info and help” regarding MyRadl vehicles have been expanded.

### 7.36.0 — 2026-08-13

• MyRadl: You can now rent up to 4 bikes at the same time with one account, including pausing and reservations. The service fee will be waived if you immediately re-rent a bike that was parked outside a designated return zone and then return it to an official return zone.

• Public transport alerts and schedule changes are now available in English when the app is set to English.

### 7.35.0 — 2026-07-23

• MyRadl: Rides can now be paused. The service fee will be waived if you immediately re-rent a bike that was parked outside a designated return zone and then return it to an official return zone. Active vouchers are also displayed when entering a voucher.


• Live Mode: Keep track of your current public transport journey at all times – directly as Live Activity from your lock screen and Apple Watch. To get started, tap “Start” in the journey details.

• M-Login: Passkeys supported as secure alternative to passwords.

### 7.34.0 — 2026-07-02

• Find alternative onward connection: In Live Mode, you can find another onward connection with just two taps if a transfer becomes too tight.

• Fixed a rare issue where address details in the journey summary did not match the search results.

• MyRadl: Reserve free of charge at stations, separate listings of Classic & E-Bikes at stations, route suggestions showing nearest return area from destination, voucher redemption under More > Sharing discounts

### 7.33.0 — 2026-06-11

• Under sharing discounts: Simplified entry of the HandyTicket MVG subscription number for the MyRadl discount.
• Credit card payment for MyRadl is now available.
• Digital accessibility: New settings for easier map use through dedicated zoom and direction buttons.
• MVVswipe now records your trips even more accurately.

## More apps by SWM Services GmbH

- [MVG Fahrinfo München](https://appshunter.io/ios/app/mvg-fahrinfo-munchen/id343701044)
- [HandyParken München](https://appshunter.io/ios/app/handyparken-munchen/id1148861208)
- [MVG Tickets 6091](https://appshunter.io/ios/app/mvg-tickets-6091/id1483762819)
- [muenchen app](https://appshunter.io/ios/app/muenchen-app/id1578828008)
- [MVG Deutschland](https://appshunter.io/ios/app/mvg-deutschland/id1603423433)

All apps by SWM Services GmbH: https://appshunter.io/developer/608283837

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*