# Mweb > Manage Mweb internet services, payments, and support. (iPhone/iPad app by Mweb (Pty) Ltd.) - Source: https://appshunter.io/ios/app/mweb/id1618751520 (this page in markdown: same URL + `.md`) - Developer: [Mweb (Pty) Ltd](https://appshunter.io/developer/1618751522) - Category: Business, Utilities - Price: Free - Rating: 1.10/5 from 8 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 40 MB - Languages: American English - Released: 2022-08-16 - Data updated: 2026-07-30 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/mweb/id1618751520/reviews.md ## What is Mweb? The Mweb App makes it easy for you to get assistance with the built-in Live Chat, run a health check on your connection with our network scanning tool, make payments, manage your services and accounts… and much more! · Need help? Use our built-in Live Chat · Make payments for your services · Manage your account details · Change your OTP cell number · Manage your services (Upgrade/Downgrade/Cancel) · Track your order · Get location-based outage notifications · Test your network quality and get tips to improve your connection · Log your moving homes request · Buy a Booster for your Fixed Wireless or Voice (VoIP) service · Mweb Voice (VoIP): Port your telephone number ## Key features - Live Chat support - Network health check - Service management - Payment processing - Outage notifications - Order tracking ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/mweb/id1618751520/reviews.md ### 1/5 — Poor UX *2025-08-18, version 2.0.2* For a tech-first company with great quality products, the customer service via the app as well as the chat function can be drastically improved. Waited online in the chat for over an hour and then it just crashed 🚫 ### 1/5 — App is useless - features not available *2025-01-23* Technical team unaware / unwilling / unable to address the issues. So odd that they are so incompetent! ### 1/5 — Face recognition? *2024-06-03, version 1.1.9* Come on MWEB - Face recognition rather than a SMS to get full access to my own account. It’s 2024! Please, join us! ### 2/5 — Payment button unresponsive *2024-01-02* This app has potential but it’s glitchy. I’m trying to change from monthly “cash” payments to debit order. I enter all details and then press the “pay” button or whatever and it does nothing… tried multiple times. I can’t get any luck either on a web browser. ### 1/5 — APP does not work *2023-12-18* This app is terrible, you cannot get any billing information, even billing on the website does not work. What is the point of having online tools that do not work and cannot provide the information you require. Billing is supposed to be available on the 10th of the month, however not there. No customer focus and a total waste of time. ### 1/5 — App is useless *2023-06-08* Yes can see alittle bit Logging a query on app does not log it Testing internet from app useless as its triple verification is to much and cant get answer i need . Total useless app ### 1/5 — Usage does not update *2023-02-17* The app is useless if usage details do not update. ### 1/5 — Kag1som *2022-11-01* Such nonsense ### 1/5 — Website far better than App *2022-09-05* So hate the app. Trying to see your usage was so easy on the website but on the app you have no clue what you have used and what is available …….. so confusing. Obviously whoever designed the usage indicators, never uses them. ## Frequently asked questions about Mweb ### Does Mweb have ads? Yes, the Mweb app contains advertisements. This is indicated by the 'hasAds' flag in the app's data. ### What is the rating for Mweb? Mweb has a rating of 1.1 stars based on 8 user ratings. ### How often is Mweb updated? The latest version of Mweb is 2.1.12, last updated on 2026-06-26. This suggests a recent update, though specific update frequency is not detailed. ### What devices support Mweb? Mweb is supported on iPhone and iPod devices. ### What is the age rating for Mweb? Mweb has an age rating of 4+, making it suitable for a wide audience. ### Can I manage my Mweb services through the app? Yes, you can manage your services, including upgrading, downgrading, or canceling them, directly within the Mweb app. ### Does Mweb offer live chat support? Yes, Mweb features built-in Live Chat assistance to help users with their queries and issues. ### Can I make payments for my Mweb services via the app? Yes, the Mweb app allows you to make payments for your services directly through the application. ## Version history (last 5 releases) ### 2.1.14 — 2026-07-27 Bug fixes and improvements ### 2.1.13 — 2026-07-17 Manage your Biometric login "Just for You" customised add-on options. Improved sales order tracking Faster autofill on address searches to better your experience. ### 2.1.12 — 2026-06-26 Improved sales order tracking experience ### 2.1.11 — 2026-05-29 Improved sales order tracking experience ### 2.1.10 — 2026-05-19 Improved UI and bug fixes ## Apps similar to Mweb | App | Rating | Price | Category | | --- | --- | --- | --- | | [rainGo](https://appshunter.io/ios/app/raingo/id6740629492) | — | Free | Business | | [SANRAL](https://appshunter.io/ios/app/sanral/id1345908485) | — | Free | Business | | [Matrix Vehicle Tracking](https://appshunter.io/ios/app/matrix-vehicle-tracking/id1607802433) | 1.5 (2) | Free | Business | | [Courier Guy](https://appshunter.io/ios/app/courier-guy/id1499822401) | 2.0 (1) | Free | Business | ## Related topics [mweb](https://appshunter.io/ios/topics/mweb) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*