# mWell PH: 24/7 Doctor Consult — user reviews

> 55 indexed App Store user reviews of mWell PH by Metro Pacific Health Tech Corporation, rated 5.00/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/mwell-ph-247-doctor-consult/id1540729485/reviews
- App overview in markdown: https://appshunter.io/ios/app/mwell-ph-247-doctor-consult/id1540729485.md
- Rating breakdown: 5★ 15 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (16 of 55)

### 5/5 — High Quality Health Services App!

*2023-10-25, version 4.42*

I really like this app. My consultation experience is great. It’s not laggy like other online consultation apps. There are also many different doctors available. I’ll be sure to get a consultation again.

### 5/5 — Great and Useful App

*2023-10-17, version 4.42*

I recently tried out the consultation app, and I must say, I was pleasantly surprised by the experience. The app was easy to use and navigate, and I was able to quickly find a professional in my area who specialized in the area I needed help with. What I really appreciated about the app was the ability to rate and review the professional after the consultation. This allowed me to share my experience with others and also provided valuable feedback to the professional, which I hope will help them improve their services.

### 5/5 — User-friendly!

*2023-10-11, version 4.42*

Remarkably user-friendly and effective, this health app has become an indispensable part of my daily routine. It seamlessly tracks my fitness progress, offers personalized health tips, and even syncs with wearables. Whether you're looking to stay active or monitor your well-being, this app is a must-have for anyone striving for a healthier lifestyle.

### 5/5 — user friendly app

*2023-10-10, version 4.42*

The application is user-friendly and convenient, allowing for easy access to healthcare professionals. It offers valuable insights and personalized recommendations to enhance one's health routine. Based on my experience, I strongly recommend this app to my loved ones

### 5/5 — 5/5 stars! RECOMMENDED

*2023-09-25, version 4.41*

5/5 stars! This app makes talking to a doctor very convenient and easy. In just a few clicks, I was able to connect with a doctor and get my prescription. I haven’t tried the medicine delivery feature yet but I will soon!

### 5/5 — Satisfied with the app

*2023-09-19, version 4.41*

This app is helpful especially for people who have anxiety problems because there are psychologists and psychiatrists available. Would definitely recommend everyone to use this.

### 5/5 — 5/5 App

*2023-08-29, version 4.40*

I can't believe that an app like this exists in the Philippines. It really cares about my health since it offers exercise videos when I'm not sick and it has doctors when I am. Very helpful. I'll recommend everyone to try it.

### 5/5 — Best Health App

*2023-07-27, version 4.36*

After downloading the app for an online consultation, I was pleased with its performance. What surprised me even more was discovering its plethora of additional features, such as fitness and nutrition programs. I decided to give one of the recipes a try, and I must say it was not only delicious but also calorie-controlled.

### 5/5 — Excellent App

*2023-07-19, version 4.36*

mWell app is very easy and useful application with a unique 24/7 consultation. It gives convience to patients needing help in a certain time of emergency. The app is excellent with its some unique features, like the methods and informations dealing with some mental health problems. I strongly advice to use this application to anyone needing health wellness

### 5/5 — 5/5

*2023-05-24, version 4.21*

This app is beneficial in particular for users who unable to schedule an appointment with their doctor right away. I had no difficulties using this application because it is simple to use. To my family and friends i will recommend this app 5/5.

### 5/5 — 5/5

*2023-05-08, version 4.19.1*

The app is highly recommended! It has a simple, easy-to-use, and well-structured interface that enables the users of the app to navigate with ease. If you want a go to app to manage and track your health, this app is an ideal choice.

### 5/5 — Surprising Features!!

*2023-04-24, version 4.19.1*

I used the app to consult with a professional online and had a great experience. To my surprise, the app also had additional features like fitness and nutrition programs that caught my interest. I even tried out one of the recipes and was impressed with how delicious and healthy it was.

### 5/5 — Recommended

*2023-04-19, version 4.19.1*

5/5 stars! This app makes talking to a doctor very convenient and easy. In just a few clicks, i was able to connect with a doctor and get my prescription. I havent tried the medicine delivery feature yet but i will soon.

### 5/5 — Excellent teleconsultation app!

*2023-03-21, version 4.17*

MWell became a beneficial tool as well as an innovative platform that allowed me to book consultations and track my wellness without physically going to the hospital or the clinic. For this, I would genuinely recommend this application to everyone, especially to the ones who yearn for health convenience.

### 5/5 — Update

*2023-03-13, version 4.15.6*

I'm having a hard time tracking my workout, but now I can manage my workout routine, thanks to the Mwell application. And it has a lot of features that users can use for different purposes.

### 5/5 — mWell great app

*2023-01-26, version 4.11.1*

mWell app is very usefull and convinient,using this app makes me easier and less hassle than going outside. It offers sufficient medical services to meet my needs, and has instant scheduling whether you have a favorite or same doctor who knows the patient's history. I really recommend this app. It is excellent and definitely practical!

## Most critical reviews (10 lowest-rated)

### 1/5 — Frustrating first-time experience

*2025-02-03, version 4.77*

I tried to book a consultation with a doctor (forgot his name), processed the payment and waited. However, an error messaged popped up in the app says that the request cannot be processed and it also told me I have to choose another doctor. When I am trying to choose another one, it asked me to pay for another consultation fee. I was wondering what happened to the 500php that I paid initially to the first doctor I tried to reach out and asked their support for a refund because I wasn’t checked by the doctor nor even messaged me to reschedule or what. 

Their support team never replied me back on how to resolve the refund issue and up until now, I never heard anything back from them. It is a frustrating experience for me and won’t ever use this app again for teleconsult.

### 1/5 — Not following scheduled appointments

*2023-09-03, version 4.41*

I recently had a frustrating experience with the mWell app while trying to schedule a consultation with an ENT doctor for my allergic rhinitis.

I downloaded the app on a Saturday, eager to book an appointment with the soonest available specialist, Dr. Arbizo, who was listed as available at 1:30 pm.

However, at 12:45 pm on the same day, I received a call from an unknown number, which turned out to be from mWell.

They informed me that Dr. Arbizo wasn't actually available at 1:30 pm and asked if we could reschedule for the following day, Sunday, at 8 am 👀

This was frustrating, but I decided to go along as I had already paid upfront through their app.

Furthermore, mWell pushed me to install and create a Viber account because the doctor would call me through that platform, which seemed unnecessary since the call could have been done within their app.

Fast forward to the next day, from 8:00 to 8:05 am, there was no sign of Dr. Arbizo. Instead, I received an email from mWell stating that the doctor had missed the appointment and suggested that I 'process' a refund via email 🤯

In summary, my experience with Dr. Arbizo and mWell left me disappointed and inconvenienced. 

For those considering mWell, be cautious, as the doctors on their platform may not be as professional and available as they seem on the app 💀

You might want to explore alternatives like the KonsultaMD app or opt for face-to-face consultations in the future.

### 1/5 — Disappointed

*2023-05-17, version 4.20*

I was booked for consultation but got my video call dropped twice, after failure connecting via video call they gave advice to call me via Viber app for voice consultation instead. I needed an immediate consultation as this was advertised in their app, but unfortunately they did 
not deliver. After saying the doctor will call me via viber, I was told that they will call me the following morning instead. I waited but no call or even a message I received from them. I asked for a refund and filed a report but I did not even receive a response. Such a waste of time and money.

### 1/5 — Need a lot of improvements

*2021-08-14, version 2.0.0*

I booked and got confirmed schedule BUT the doctor is not in. I even waited for almost 25 mins on the vid call but nobody showed up. I paid, i waited, wasted time for nothing!!! If i dint email your customer support, I wouldn’t know that appointment wont push through. This needs a lot of improvement but dont make me your test client. Suggest that you text or email your patient right if appointment wont push through coz i waited already for this slot of mine. Very Dissatisfied patient here and won’t recommend this app!!!

### 4/5 — Mwell delivers on its goals

*2023-07-20, version 4.36*

A standout aspect of this application is the reliability of its doctors. The app ensures that all the listed doctors are certified professionals, so I felt confident in the expertise of the practitioners I chose. Additionally, 
the user reviews and ratings provided valuable insights from other patients, helping me make informed decisions when selecting a doctor. Furthermore, the app's notifications feature is incredibly useful. I received timely reminders about my upcoming appointments, ensuring I didn't miss any important consultations. The ability to upload and share medical reports securely within the app also made the process more streamlined and efficient.

### 5/5 — I’m well with MWell

*2026-01-23, version 4.78.16*

I was able to visit Novaliches high school with MWell and the app does such a good job of not only implementing the children’s physical health but also prioritizing mental health. Thru bio metrics such as sleep, weight, etc. excited to keep using this app to track my health!

### 5/5 — Game changer

*2025-06-04, version 4.77.9*

I’ve been using the mWell app for a while now, and I can honestly say it’s a game-changer when it comes to healthcare access in the Philippines. From online doctor consultations to booking lab tests and even getting fitness and wellness tips—everything is just a few taps away!

### 5/5 — Recommended App!

*2024-07-18, version 4.71*

The tele-consult feature is amazing! I was able to talk to a doctor from home, which saved me a lot of time. The process was smooth and I got my prescription after. It's super convenient for busy ppl like me!

### 5/5 — Excellent!

*2024-07-18, version 4.71*

I knew about this app because it was a sponsor of an event I attended. Someone from their team introduced me to the app, so I decided to try it. I really love the mwellness score because I can track my health easily. Also, the teleconsult with a doctor was so helpful. I tried it once when I wasn't feeling well, and the process was super smooth. Got my prescription right away! Definitely would recommend this to busy people.

### 5/5 — Recommended!

*2024-07-18, version 4.71*

I didn't know this app exist! Booking a clinic appointment with this app is so easy! I just picked a time that fit my sched, and it was done. I recently had a check-up n nearby clinic and everything went smoothly. Will really reco this to my friends!

## Most praised reviews (5 highest-rated)

### 5/5 — My Daily Partner to Track My Health

*2024-03-27, version 4.56*

I tried mWell initially for a telenconsult. The price for their Healthsavers Plan is reasonable — I got a free accident insurance. I get to talk to a GP without waiting. The Doctor is friendly, looked professional even while she’s consulting from home. Discovered that they have an mWellness Score. It is connected to my Apple Health, so it helped me get a sense of my health levels on a daily basis. It feels good to see whenever I get a higher score, it meant that I have done the minimum requirement to be healthy, which is a really good start for an office employee like me. I highly recommend this app not only as a teleconsult app but also as a Wellness companion.

### 5/5 — Great app

*2023-11-21, version 4.44*

5/5 stars! This app makes talking to a doctor very convenient and easy. In just a few clicks, I was able to connect with a doctor and get my prescription. I haven’t tried the medicine delivery feature yet but I will soon!

### 5/5 — Great App

*2023-11-20*

This app is very easy to use and accessible at any time of the day. For novices like myself, the UI is also clear and simple to use.

### 5/5 — superb!

*2023-11-09, version 4.43*

mWell is a superb medical app. The mWell app provides its customers with a user interface that is rich in features. This is demonstrated by the fact that consumers may use the mWell app to schedule appointments with doctors for fitness and nutrition consultations, as well as to enroll in health insurance plans such as Philhealth. I recommend that mWell app developers investigate the registration method because I found issues that caused it to take longer than planned. Overall, I love the app.

### 5/5 — Great Application

*2023-11-06, version 4.43*

The mWell PH24/7 Doctor Consult app boasts an incredibly user-friendly interface. Navigating the app is a breeze, and even those who may not be tech-savvy will find it intuitive. The menu is well-organized, and features are straightforward to access. It's clear that the developers have prioritized ease of use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
