# My AA App — user reviews > 51 indexed App Store user reviews of My AA App by The Automobile Association of South Africa, rated 3.25/5 from 4 ratings. - Source: https://appshunter.io/ios/app/my-aa-app/id1307566095/reviews - App overview in markdown: https://appshunter.io/ios/app/my-aa-app/id1307566095.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (13 of 51) ### 1/5 — Bad app *2020-08-25, version 1.8* This app does not work well. Cannot login even though I am paid up member. ### 1/5 — App is buggy *2020-03-04, version 1.7* I’m not a member of the AA. I try to update my details but I see an error “LocalUserInfo with id 0 was not found” and it gets stuck asking me to enter an OTP that never arrives. ### 1/5 — Doesn’t work *2020-02-13, version 1.7* I can’t get past the input details stage, it won’t let input my name etc just my email address and phone number. ### 1/5 — Crappy app *2020-01-28, version 1.6* This app just became worse,Won’t let me register for armed response, ### 1/5 — App not working *2020-01-07, version 1.6* Even after several updates my app just gives me an error loading screen. Please fix this? Iphone 8 ### 1/5 — AA App *2019-12-21, version 1.6* App still does not work on my iPhone 6 and has not for well over a year. Armed response is therefore a waste of time ### 1/5 — AA App *2019-09-07, version 1.3* Clearly, AA can’t be bothered too much with it, as some spark somewhere only reports the hits... ### 1/5 — BAD *2019-09-05, version 1.3* App does not work, waste of time! ### 1/5 — You don’t even get the basic organised! *2019-07-26, version 1.3* Trying to set up the app for the umpteenth time. Waiting for an opt that never arrives. Try a new developer, don’t attempt to do it ‘in house’ ### 1/5 — 1000 message displayed on app and not removable and accessible *2019-05-15, version 1.3* I have called AA emailed and received no correspondence and now deleted from my iPhone. ### 1/5 — Horrible App *2019-03-19, version 1.3* One of the worst apps I have ever used on my phone. I am not sure if I can trust the app in an emergency. The previous version used to freeze on the 1st screen & the current one started pushing me test messages from their marketing department. Last I looked the app was showing “1000” next to the app icon. Please redo your app from scratch guys !! ### 1/5 — I Give Up *2019-03-12, version 1.3* I have given up on this App. ### 1/5 — John_D *2019-01-20, version 1.3* App doesn’t work. Fails on launch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not worth to download *2025-11-17, version 5.0* For undergoing maintenance! The app doesn’t work ### 1/5 — Enquiry *2025-08-16, version 5.0* Does this app work - as an AA member I don’t seem to have access to this app?& ### 1/5 — Why is the app still under maintenance? *2025-08-10* Did AA get hacked that the app is still under maintenance for the past 2 months!! ### 1/5 — AA *2025-07-17, version 5.0* Still no new app why did you not have a new app running before you stopped the old one working totally on helpful and on this and irresponsible to have the app not working and then working either I travel a actual road where it’s very little houses and you need the GPS to actually tell people where you are ### 1/5 — AA under maintenance *2025-07-17, version 5.0* The AA app has been under maintenance for over 3 months and no communication was provided to customers ### 1/5 — Wtf *2025-05-29, version 4.0* Wtf ### 1/5 — Renew membership *2025-04-29, version 4.0* This is the second year that I still can’t renew my membership with this app. I have to use EFT for renewal. It is now 3 months and the app still do not show that the money has been received or that my membership is updated. ### 1/5 — Location *2024-08-28, version 4.0* Location ; the AA application does permit you to enter the address of your vehicle’s location. Very irritating and non -functional. If the GPS location is not accurate, you are unable to correct it !!!! ### 1/5 — Worst Site *2023-03-14, version 3.0* It’s absolutely useless. I would give it a Zero * and do it the old fashioned way. With my AA Mobility Card ### 1/5 — Buggy and ugly *2020-09-09, version 1.8* This app is a UX nightmare - heaven forbid one should have to rely on the app in an emergency. Besides things not working most of the time, it’s a nightmare to navigate and doesn’t offer much value or utility. Do over! ## Most praised reviews (8 highest-rated) ### 5/5 — Update is great *2020-12-08, version 1.8* The new AA app is great... All you could need from the AA in the palm of your hand... ### 5/5 — Small problem *2020-05-29, version 1.8* I am an AA client, have been for many years. I also have the AA armed response and its paid in full however when I go on my app it shows that I don’t have armed response which is a worry. How do I solve this please? ### 5/5 — Armed Response is a good Solution *2019-12-04, version 1.5* I downloded the app and registered for armed response as well. It works great. ### 5/5 — James Neave *2019-02-01, version 1.3* I have not known how to proceed with the registration procedure as, the process would apparently not recognize my AA member number. I wrote to the AA to tell them this and only then did they confirm that I have been a member for many years and told me what to do to activate the App succesfully. Kind Regards. James Neave. ### 4/5 — App user *2019-12-12, version 1.5* A little slow but the benefits are worth it. You can hit a panic button for all kinds of emergency situations and they help. Member or not. Now even an armed response service. Cool ### 2/5 — Sort of does the job *2022-01-30, version 2.0* More or less does what you expect, but has a lot of odd quirks. For instance, I’ve got an annoying “1 message dot” notification, and I can’t find what I need to do to make it go away. There was a great opportunity missed with app. The AA rates are the standard by which people claim travel expenses. Why are you not able to record trips in your car, and it lets you know how much it cost? The AA paper-based road maps used to be the best out there. I would have thought that they would have made their way into the app. It’s missing the ability to record the details of an accident, or where the closest AA approved garages are. Feels really thin overall and you are left feeling that South Africa’s premium roadside assistance service deserves a better app. ### 2/5 — Needs improvement *2021-08-09, version 2.0* Currently the app is lacking efficiency, it lags and doesn’t work properly…hopefully AA can resolve this and make it better🤝 ### 2/5 — EvN *2018-07-08, version 1.1* This app isn’t working, it shows a startup screen then gives a message saying: “Request failed with an error.” --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*