# My AAPC — user reviews > 77 indexed App Store user reviews of My AAPC by AAPC Corp, rated 2.20/5 from 116 ratings. - Source: https://appshunter.io/ios/app/my-aapc/id1296951359/reviews - App overview in markdown: https://appshunter.io/ios/app/my-aapc/id1296951359.md - Rating breakdown: 5★ 18 · 4★ 10 · 3★ 8 · 2★ 16 · 1★ 64 ## Newest reviews (18 of 77) ### 1/5 — New app version *2025-10-23, version 2.0.1* Can’t open it. Please fix. ### 1/5 — Needs fixed *2025-10-18* I’ve been using this app for several years, sure there were glitches with the webinars but all in all worked great. I deleted the app recently because I was having major issues with every webinar, they would stop playing or just close. Downloaded new app and its worse, won’t load on my screen all all. Finally went into the website to get the webinars. Please fix the app. **Developer response:** Thanks for sharing this, and for sticking with the app over the years. The webinar playback issues you mentioned were a known issue in the old version, and we’re reviewing options to bring webinar access back in a more stable way in future updates. For now, webinars work best through our website. If you keep having trouble, please visit aapc.com and click Help in the bottom-right corner so our team can assist. ### 1/5 — New update needs to be fixed!! *2025-10-16, version 2.0.1* We just had a chapter meeting tonight and new members that downloaded the app do not get the ability to pull up a QR code. As an officer, I went ahead and updated my perfectly good app that worked and not only does the new update remove the QR code, it also removes the ability for us officers to scan QR codes for in person meetings. The administrative section is not even there anymore. Please fix! ### 1/5 — It NEVER WORKS!!! *2025-08-16* I bought the webinar on-demand package and I downloaded the app so that I could watch the video. The videos never load, I keep getting a server error. There is absolutely nothing wrong with my server, it has to be something with their system. I spent A LOT of money and now it’s just going to waste. ### 1/5 — Impossible to use *2025-08-12, version 1.20.1* Got the app so I could watch webinars and complete ceu‘s. Cannot do that on the app. Every time I try to play one (after paying an exorbitant amount of money for access), I get an error message. It’s completely useless. ### 1/5 — Worthless App *2025-06-15* Can’t do anything in this app. It was great and worked well a few years ago. I could watch webinars and do the post quizzes, but not anymore. AAPC please fix this! We all pay a lot of money for our memberships and if you have an app, please maintain it. ### 1/5 — The app barely works *2025-05-03* I bought the webinar on-demand package and I downloaded the app so that I could watch the video. The videos never load, I keep getting a server error. There is absolutely nothing wrong with my server, it has to be something with their system. I spent A LOT of money and now it’s just going to waste. ### 1/5 — Typical AAPC *2025-04-19* With the amount of money they make us spend on membership, books, fees, exams, CEUs, they can’t even bother to maintenance their app? It’s worthless, you can’t do anything in there other than purchase things. But if you try to track CEUs or do anything with your membership or change personal info it doesn’t work. So it’s essentially just another tool for them to make us spend more money. Do better AAPC. Coders are starting to drop your credentials and move over to AHIMA and we are just so tired of it. ### 1/5 — Freezes *2024-12-19, version 1.19.3* The app is awful. Won’t let you do anything. Frozen and can’t click anywhere ### 2/5 — What happened *2024-12-16, version 1.19.3* The app used to work great. Now it freezes every time I log in and nothing works. ### 1/5 — Horrible App and Website *2024-12-16, version 1.19.3* This app is the worst app. I haven’t been able to use it in MONTHS and the website is NOT any better. We have to get these done to keep your jobs. Please make your website and app way better. ### 1/5 — Frozen All The Time *2024-12-16* I used to enjoy the convenience of My AAPC, but lately it’s constantly logging me out, then freezing when I log back in. Removing and reinstalling is no help- still gets stuck on home page-can’t click anything. Please fix!! ### 1/5 — Horrible *2024-12-16* This app is absolutely horrible. Sign in and its frozen. I've not been able to get past the first screen. We pay for our AAPC membership and this is what we get. I don't see any response from the creator with answers. This app should be removed! ### 2/5 — Frozen app *2024-12-15, version 1.19.3* The app has been frozen for months now. I’ve uninstalled and added back but still nothing. It’s entirely useless. I hope they plan to fix this soon. ### 1/5 — App no longer works *2024-12-14, version 1.19.3* Before, it was frustrating enough that it logged you out every time. But now, the app is completely frozen, it’s like it doesn’t recognize any touch interface. ### 1/5 — Everything is frozen? *2024-12-13* Would love to use this app but the minute it loads you can’t click on anything. I’ve heard it helps when you can click on things and experience what little functionality this may provide. ### 1/5 — Frozen *2024-12-12, version 1.19.3* And I’m not talking about the movie. The app is frozen. I cannot click on anything and go where it should go. ### 1/5 — Unusable *2024-12-12, version 1.19.3* App is unusable. Every time I try to log in it is frozen. So frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — APP sucks! *2026-07-11, version 2.1.0* I’ve been a coder for 3 years and this app has never worked correctly. I just re downloaded it to give it another shot, hoping it would be usable. Nope, won’t even let me login! ### 1/5 — App sucks *2026-06-10, version 2.1.0* I constantly have to delete and reinstall. It never lets me easily login ### 1/5 — Hate this app never works anymore *2026-05-23, version 2.1.0* Can’t login and this app always crashes now since updates hate this app ### 1/5 — App not working for iPhone 15 pro max with os version 26.2.1 *2026-02-01* Even though it’s logging in, it doesn’t show any of my info. While selecting accounts tab it shows “request failed with status code 403”. Plz support how I can get this fixed. **Developer response:** Thanks for letting us know about the issues. sorry for the frustration this has caused. Please email public.relations@aapc.com with a brief description of the issue (and a screenshot if possible), and we’ll be happy to look into this and help get it fixed. ### 1/5 — Magazine was not opend *2026-01-07* We unable to write monthly ceus . Because here not opend magazine **Developer response:** Thank you for your review. Monthly CEUs are accessed through the AAPC magazine. If the magazine is not opening for you, please email us at public.relations@aapc.com so we can troubleshoot your account and help resolve the issue. ### 1/5 — My AAPC app is not getting started *2025-10-28* I uninstalled and reinstalled app but can’t open it **Developer response:** Sorry for the trouble getting started, Fathima. We’re aware some users are experiencing issues opening the app after the latest update. A fix is already on the way and should resolve this soon. Thanks for your patience while we get it sorted. ### 1/5 — Not working *2025-10-27* My AAPC app not working, this issue started from updating the new version. Please fix it soon device iPhone 13pro max **Developer response:** Thanks for flagging this. We’ve identified an issue affecting some users after the recent update and have a fix coming shortly. Once it’s live, the app should open and function normally again. Appreciate you hanging in there with us. ### 1/5 — App not working *2025-10-25* My AAPC app is not getting started. Can’t open. My software updated but, still can’t open the app. So please correct the issue. Device - I phone 7 plus **Developer response:** Thanks for letting us know, Suhara. We’re seeing a few reports where the app isn’t opening on certain devices and need to gather more details to understand what’s happening. Please visit aapc.com and click Help in the bottom-right corner so our team can look into your specific case. ### 1/5 — Waste *2025-10-25, version 2.0.1* The new update needs to be canceled the old software was better ### 1/5 — App not working *2025-10-23* My aapc app is not getting started. I uninstalled app and again reinstalled same issue. App is not opening only. Pls fix this issue. Device- iPhone 11 **Developer response:** Thanks, Sowmya. We’re aware that some members are experiencing access issues with the app, and we’re investigating the cause. If the issue continues, please visit aapc.com and use the Help chat in the bottom-right corner so we can gather a few details and assist directly. ## Most praised reviews (10 highest-rated) ### 5/5 — Best app ever *2020-02-20* The app is the best till date. Easy to use! UI is perfect!! ### 5/5 — Officer function *2019-01-16* Help! Two of my officers did the recent update and now they have lost the officer function to check members in! ### 5/5 — Love the App *2018-08-21, version 1.4.1* I truly like this app. It gives quick access to information like your member ID which comes in handy. This app is user friendly. I can keep track of chapter meetings as well. ### 4/5 — Needs some work but convenient when working *2024-10-23* I absolutely love having the app to upload my certificates as well as browse all that AAPC offers but the app keeps freezing and not opening items. I have not been able to log my education in a while. This seems to keep happening a lot on the app. It’s really my only complaint. ### 3/5 — Enter CEUs Manually Doesn’t Work *2025-10-31* During the conferences AAPC promoted this app to enter in the CEU’s seamlessly. I tried to enter it in manually and all I kept getting was the AAPC standard webpage. And nothing anywhere as to where I could update it manually. I suggest that the developers login as an AAPC member and try to use their own app to see if they can enter the CEUs manually. It doesn’t work seamlessly. I can see why there’s a low rating. Also, when I was trying to update the incorrect email address. It kept going back to the incorrect email address after I updated it, but when I checked with a online customer service. They said was updated fine. That’s frustrating for a user. The incorrect address should be removed and the corrected address should display. If the app doesn’t work like it’s supposed to what’s the point of it I can just use the desktop version which would be far more accurate. **Developer response:** We appreciate you taking the time to share this detailed feedback. It sounds like you ran into two separate issues - entering CEUs manually and updating your email address. Both should work smoothly, and we’re sorry that wasn’t your experience. Our team is already reviewing these behaviors to ensure profile updates and manual CEU entries sync correctly across both app and web. While that fix is in progress, you can still manage CEUs and profile details through your member account on AAPC.com. Thank you for flagging this - your input helps us prioritize the improvements coming in our next app update. ### 3/5 — Freezes often *2024-12-18* It normally gives you what you need, but lately its been freezing a lot. ### 3/5 — How to login to blackboard from the AAPC App? *2021-06-01* When logging in to student blackboard from a browser you have to allow pop up. But how to open it from the App itself? It just loads and doesn’t open the blackboard to access the chapters. (I am using an Iphone) ### 3/5 — Failing *2019-09-13, version 1.10.1* This app started great, but ended terribly. The app simply stopped working. I’ve uninstalled/reinstalled and nothing. ### 3/5 — CEU Tracker not up to date *2019-01-30, version 1.7.1* CEU Tracker is missing some of my CEUs that show up up on regular website...not an accurate tracker ### 3/5 — Needs improvement *2019-01-17* I was certainly happy to see that AAPC had an app. It’s now a lot easier to access information on the go. However, the CEU Tracker is VERY glitchy. I am asked to log in EACH. AND. EVERY. TIME. Even when I have “Keep Me Logged In” checked on the sign in page. And recently, when I attempt to add a CEU, it simply kicks me back to my home page without saving any information. The ability to add the document by taking a picture with the phone is great. It would just be nice if the whole thing worked more smoothly. Thank you for working to make things easier for your members. **Developer response:** Hi there, thanks so much for taking the time to write a review. We'd love to hear more about the issues you're experiencing. The My AAPC app automatically keeps users logged in, so it's interesting that you'd see a "Keep me logged in" option. If you can send a quick email to apple@aapc.com with your Member ID and the type of phone you have so we can take a look, we'd appreciate it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*