# My Account by TruConnect — We cover you when others won't > Mobile account management for bill payment, data tracking, and rewards. (iPhone/iPad app by Truconnect Communications, Inc..) - Source: https://appshunter.io/ios/app/my-account-by-truconnect/id1558521301 (this page in markdown: same URL + `.md`) - Developer: [Truconnect Communications, Inc.](https://appshunter.io/developer/1558521303) - Category: Utilities, Productivity - Price: Free - Rating: 3.80/5 from 414 App Store ratings · 93 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 38 MB - Languages: American English, European Spanish - Released: 2021-06-15 - Data updated: 2026-08-31 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/my-account-by-truconnect/id1558521301/reviews.md ## What is My Account by TruConnect? Your TruConnect account data is now within reach even when you're on the go! Pay your Bill in seconds, track your data usage, and top up if you're running low. Complete offers, and refer your friends to earn rewards which you can spend on data top-ups! ## Key features - Pay bills - Track data usage - Top up account - Earn rewards - Refer friends ## What do users think of My Account by TruConnect? Overall sentiment: negative **Pros** - 👍 Good signal - 🚀 Easy to use app - 💡 Excellent government phone service - 🚀 Great customer service **Cons** - 🐛 Unreliable data service - 🐛 Inaccurate data usage tracking - 🐛 Frequent disconnections - 🐛 Poor voice quality - 🐛 Misleading advertising - 🐛 Unhelpful customer support **Commonly reported bugs** - App errors and crashes - Inability to redeem rewards - Incorrect account information **Most requested features** - Add data usage tracking - Improve data plan options - Update app with new features - Provide more transparent communication ## Recent user reviews (10 of 93) All indexed reviews: https://appshunter.io/ios/app/my-account-by-truconnect/id1558521301/reviews.md ### 1/5 — Awful company I would not use them ever again. I canceled the service the same day. I hooked it up *2026-07-29* This is the worst company I’ve ever dealt with. I just had my number ported in and the actual cell phone activated with the SIM card. It took seven days to get today and today I had to take that number again and have it ported back out of this company because they told me the wrong information. They were telling me Lifeline was canceling my service now they just just got a message just before I called since I was not able to send any text so I immediately called Lifeline and Lifeline disputed what they said, but Lifeline said there’s nothing they can do about any of these carriers that their hands are tired and I told the lady at Lifeline well that seems criminal because you’re paying them for my cellular service that I can’t afford to pay for so it seems criminal but she had nothing to say except that what they said was wrong the other the guy also suggested that I either buy stuff from them to use their cellular service or go to another company and that’s exactly what I did. I went back to the company I was at before them that was fixing to start charging me because my free time was about expired and I will never use this company again. It was a total waste of time. I hope this helps someone because I was promised unlimited talk text and 4.5 GB of data per month. I couldn’t even get the text to work and was told I would have to pay for it. ### 5/5 — Good *2026-07-02, version 2.5.2* Nice ### 1/5 — Suck’s *2026-03-19, version 2.4.4* TruConnect was okay when I first got it it had great data but then my data ran out and I couldn’t watch TikTok make calls text or anything and then I kept buying data that still wouldnt last so I was just wasting money so I do not recommend TruConnect if you wanting good phine service ### 1/5 — WARNING: New C-8 phone @ $89.99 is trash. *2026-03-15, version 2.4.4* In all the years I have all been using Mobile phones ever since 1984, it’s embarrassing to admit that I bought a C-8 phone from TruConnect even though I only paid &30. While Google is pushing to takeover the whole smart phone and smart tv market, they are showing that they don’t care about consumers. The C-8 phone isn’t worth a penny. It’s the most aggravating situation for anyone to experience trying to use basic features. To which is a basic feature you have to wait for the phone to quit stumbling while you try to compete Whitby, lack of processor speed and ram. The C8 bomb is Google proud example of lousy quality assurance. While you’re trying to dial if you’re lucky to have patience while the phone stumbles to bring to the screen a telephone keypad, 15,000 user and android processes are using up all ram and processor capabilities. A good example of Googles inability to provide a new and just plain good quality Android operating system is the terrible Amazon Fire android 14 Televisions . The new fire television has an android 14 operating system. Amazon dropped the ball on their badly needed new TV. Telling consumers that they were going to surprise everyone on their newest fire tv, they gave the ball to Google and Google gladly did what they wanted of course. TruConnect is pushing top phone manufacturers bottom end devices. ### 1/5 — Where’s my free phone *2026-03-09, version 2.4.4* Where’s my free phone that I ordered I don’t have my free phone yet I want to know what is taking so long for these people to deliver my free phone I’m going to have to order a free phone from some where else ### 5/5 — Smooth Transition *2026-01-26, version 2.4.4* The process when signing up for service was very smooth. The real benefit came when I was introduced to the My TruConnect App. I actually achieved five hundred MB of data within the first hour of using it. It was definitely a Great experience. ### 1/5 — Not satisfied *2026-01-10* I’ve never been able to have internet service at my home through TruConnect. I had to have internet installed 2 years to have service. I thought my internet provider was receiving my lifeline but just found out that they weren’t. I would like to cancel my Lifeline TruConnect account so I can switch my Lifeline to an internet provider that’s works at my home. I’ve called before to inform TruConnect that I didn’t have internet access but kept getting told I did. ### 1/5 — False advertising *2025-12-11* They advertise TruConnect by saying “UNLIMITED DATA, UNLIMITED TALK & TEXT” which completely false. You get 10 or 20 GB a month, and once that runs out, you are screwweeedddd bc you can’t make calls, send texts, and you obviously won’t have internet either which is an absolute NIGHTMARE. The first time I ran out of data, I found myself stuck at my new house (in the middle of nowhere) with no way to contact ANYBODY and it was scary. If somebody broke into my house, I wouldn’t have even been able to call 911. I’m sure there are free phone services that offer unlimited data .. you should get one of them. Also, the service is awful. 19 out of 20 times, the person on the other line can’t hear me or it sounds like I’m talking underwater. Awful. ### 3/5 — Data Doesn’t Renew *2025-12-10* I have the 5GB plan and its been three months, and i haven’t had my data replenished . The voice quality is good, but for data not so much. I’m considering porting out since i have zero data even if i renew the month. They are not going to credit me for the past months so why even bother, but i can’t port out at the moment, i just renewed and what a surprise. No data, can’t afford to port out but will whenever the opportunity permits ### 1/5 — Servicio horrible *2025-07-12, version 2.1* Horrible este servicio, pero bueno, es gratis y de lo gratis que se puede esperar 😭😭😭😭😭 ## Frequently asked questions about My Account by TruConnect ### What can I do with the My Account by TruConnect app? The app allows you to manage your TruConnect mobile account from your device. You can pay your bills quickly, monitor your data usage in real-time, and top up your account if you need more data. ### How can I earn rewards with this app? You can earn rewards by completing various offers within the app and by referring your friends to join TruConnect. These earned rewards can then be used to purchase data top-ups. ### Is this app free to download and use? Yes, the app is free to download. It is supported by advertisements, which you may see while using the application. ### What are the main benefits of using the app? The primary benefits include convenient on-the-go account management, easy bill payment, and the ability to track your data consumption. Additionally, you can earn rewards for engagement and referrals. ## Version history (last 5 releases) ### 2.6.2 — 2026-08-23 • Performance Improvements & Bug Fixes ### 2.6 — 2026-07-13 • Enhanced onboarding experience for a faster, smoother setup. • It's now easier to set up your TruConnect account and activate your phone. • Performance improvements and minor bug fixes. ### 2.5.2 — 2026-05-31 • Enhanced Payment Experience Making a payment is now faster, clearer, and more user-friendly, so you can complete transactions with confidence and ease. • Performance Improvements & Bug Fixes ### 2.5.1 — 2026-05-14 • Enhanced Payment Experience Making a payment is now faster, clearer, and more user-friendly, so you can complete transactions with confidence and ease. • Performance Improvements & Bug Fixes ### 2.5 — 2026-04-18 • Enhanced Payment Experience Making a payment is now faster, clearer, and more user-friendly, so you can complete transactions with confidence and ease. • Performance Improvements & Bug Fixes ## Apps similar to My Account by TruConnect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Google Fi Wireless](https://appshunter.io/ios/app/google-fi-wireless/id1413936031) | 4.4 (20,169) | Free | Utilities | | [Mint Mobile](https://appshunter.io/ios/app/mint-mobile/id1295303441) | 4.7 (253,457) | Free | Utilities | | [Helium Mobile](https://appshunter.io/ios/app/helium-mobile/id1640323514) | 4.8 (14,768) | Free | Utilities | | [AirTalk Wireless](https://appshunter.io/ios/app/airtalk-wireless/id1624702357) | 4.5 (16,181) | Free | Utilities | | [TAG Mobile Wireless](https://appshunter.io/ios/app/tag-mobile-wireless/id6480090626) | 4.6 (776) | Free | Utilities | | [Boost Mobile](https://appshunter.io/ios/app/boost-mobile/id1587785671) | 4.7 (538,593) | Free | Utilities | ## Related topics [truconnect](https://appshunter.io/ios/topics/truconnect) · [my truconnect](https://appshunter.io/ios/topics/my-truconnect) · [my account by truconnect](https://appshunter.io/ios/topics/my-account-by-truconnect) · [linkup customer](https://appshunter.io/ios/topics/linkup-customer) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*