# My Aetna Supplemental > Mobile app for managing Aetna supplemental health benefits and claims. (iPhone/iPad app by Adminco, Inc.) - Source: https://appshunter.io/ios/app/my-aetna-supplemental/id1475665554 (this page in markdown: same URL + `.md`) - Developer: [Adminco, Inc](https://appshunter.io/developer/1151972431) - Category: Health & Fitness - Price: Free - Rating: 4.45/5 from 3,213 App Store ratings · 83 written reviews indexed - Age rating: 17+ - Requires: iOS 17.6 · 53 MB - Languages: English - Released: 2019-12-10 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-aetna-supplemental/id1475665554/reviews.md ## What is My Aetna Supplemental? Discover a smarter, simpler way to manage your supplemental benefits. With the My Aetna Supplemental mobile application, you can conveniently manage your benefits from your phone. FEATURES • View coverage and benefits • Submit and track claims • Contact member support • Sign up for direct deposit • Upload documents - Simply take a picture with your phone and upload • View and download plan materials or forms from the document library • Receive claim reminder notifications ABOUT AETNA SUPPLEMENTAL Aetna is one of the nation's leading diversified health care benefits companies. We serve an estimated 38.8 million people and provide them with the support and resources they need to achieve their health ambitions. ## Key features - View coverage and benefits - Submit and track claims - Contact member support - Sign up for direct deposit - Upload documents via photo - Access plan materials and forms - Receive claim reminder notifications ## What do users think of My Aetna Supplemental? Overall sentiment: negative **Pros** - 👍 Great service - 🚀 Fast processing of claims **Cons** - 🐛 App crashes and freezes frequently - 🤔 Claim status updates are unclear or missing - 🤯 Difficult to upload documents for claims - 🙄 Slow and unresponsive app performance - 😡 Inability to log in or register - 🤷‍♀️ Lack of features and outdated user interface **Commonly reported bugs** - App crashes and freezes when trying to view claims - Login and registration process is broken - Inability to upload documents for claims - Claim status information is incomplete or missing **Most requested features** - Improve claim status tracking and updates - Allow easy document uploads for claims - Enhance user interface and overall app experience - Ensure reliable login and registration process ## Recent user reviews (10 of 83) All indexed reviews: https://appshunter.io/ios/app/my-aetna-supplemental/id1475665554/reviews.md ### 1/5 — Terrible Customer Service *2026-08-20, version 3.3.2* Claims never process on time. Customer service representatives have no idea what they’re doing. Multiple times claims have been entered incorrectly for benefits I don’t even have. Honestly terrible experience. ### 1/5 — Slow to use *2026-08-12, version 3.3.2* Slow system. Easy interface but difficult to move to next section. Nearly impossible top get pictures and documentation to upload. Very frustrating. I’ll keep trying. ### 2/5 — App efficient *2026-08-05, version 3.3.2* Apps runs really slow. Constantly freezes. Also trying to upload documents to a claim, it acts like it’s going to let you then when you click the document - upload it doesn’t do anything. ### 1/5 — Terrible *2026-08-03, version 3.3.2* Worse app ever terrible service and will not pay out even though you have been in the hospital ### 1/5 — Poor quality connection *2026-07-23, version 3.3.2* Take for every to submit the file ### 1/5 — Horrible Service *2026-07-07, version 3.3.2* I have yet to speak to anyone who can answer my questions regarding my claim, I even sent an email and have had no response. The app gives you little to no information, I am beginning to re-think my decision to add this to my coverage. On representative stated that unless I needed the money I should wait to submit a claim…so I pay for this every pay period and he’s questioning my need to file a claim? I cannot even escalate my concerns as there is never a supervisor available…I never had any issues with AFLAC…completely disappointed ### 3/5 — It's ok *2026-06-30, version 3.3.2* It's pretty straight forward, but slow to get from one module to the next. Also, in the middle of actively finishing a claim, it logged me out for inactivity!! I then had to restart the form! ### 2/5 — Times out *2026-06-28, version 3.3.2* Times out too quickly ### 1/5 — Slow and Buggy *2026-06-15, version 3.3.2* The apps is slow and full of bugs including API call errors. ### 1/5 — Bad app *2026-06-08, version 3.3.2* Not very good app ## Frequently asked questions about My Aetna Supplemental ### What can I do with the My Aetna Supplemental app? The app allows you to conveniently manage your supplemental benefits from your phone. You can view your coverage details, submit and track claims, contact member support, sign up for direct deposit, and upload necessary documents by simply taking a picture. ### How do I submit a claim through the app? You can submit claims directly through the app. The app also allows you to track the status of your submitted claims, keeping you informed about their progress. ### Is there a cost to use the My Aetna Supplemental app? Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using its core features. ### What kind of plan materials can I access? You can view and download various plan materials and forms from the document library within the app. This provides easy access to important information related to your supplemental benefits. ### Can I get help if I have questions about my benefits? Yes, the app provides a way to contact member support directly. This ensures you can get assistance with any questions or issues you may have regarding your supplemental benefits. ## Version history (last 5 releases) ### 3.3.2 — 2026-04-09 • Bug fixes and performance improvements. ### 3.1.1 — 2025-12-22 Bug fixes and performance improvements ### 3.0.0 — 2025-10-29 Bug fixes and performance improvements. ### 2.0.2 — 2024-06-06 Bug fixes and performance improvements ### 2.0.1 — 2024-04-30 Bug fixes and performance improvements. ## Apps similar to My Aetna Supplemental | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyActiveHealth Wellness](https://appshunter.io/ios/app/myactivehealth-wellness/id6502790784) | 4.4 (2,354) | Free | Health & Fitness | | [Aetna Health](https://appshunter.io/ios/app/aetna-health/id1261033071) | 4.7 (374,004) | Free | Health & Fitness | | [Wellness At Your Side](https://appshunter.io/ios/app/wellness-at-your-side/id957943648) | 4.8 (11,063) | Free | Health & Fitness | | [Aetna Vision℠ Preferred](https://appshunter.io/ios/app/aetna-vision-preferred/id1532471390) | 4.8 (3,657) | Free | Health & Fitness | ## More apps by Adminco, Inc - [Mercy Care RBHA](https://appshunter.io/ios/app/mercy-care-rbha/id1021346557) - [Mercy Care](https://appshunter.io/ios/app/mercy-care/id1027252382) - [Quotes-on-the-go](https://appshunter.io/ios/app/quotes-on-the-go/id1470670648) - [CareAccess Live](https://appshunter.io/ios/app/careaccess-live/id1495922418) - [Aetna UAE](https://appshunter.io/ios/app/aetna-uae/id1556719638) All apps by Adminco, Inc: https://appshunter.io/developer/1151972431 ## Related topics [aetna dmo](https://appshunter.io/ios/topics/aetna-dmo) · [aetna health sm](https://appshunter.io/ios/topics/aetna-health-sm) · [my aetna health](https://appshunter.io/ios/topics/my-aetna-health) · [aetna quotes on the go](https://appshunter.io/ios/topics/aetna-quotes-on-the-go) · [aetna medicare advantage](https://appshunter.io/ios/topics/aetna-medicare-advantage) · [aerna](https://appshunter.io/ios/topics/aerna) · [aethna](https://appshunter.io/ios/topics/aethna) · [aetna medicaid 360](https://appshunter.io/ios/topics/aetna-medicaid-360) · [aetna extra benefits card](https://appshunter.io/ios/topics/aetna-extra-benefits-card) · [aetna health insurance](https://appshunter.io/ios/topics/aetna-health-insurance) · [aetna better health of illinois](https://appshunter.io/ios/topics/aetna-better-health-of-illinois) · [aetna active health](https://appshunter.io/ios/topics/aetna-active-health) · [aetna dental](https://appshunter.io/ios/topics/aetna-dental) · [antea](https://appshunter.io/ios/topics/antea) · [aetna mobile app](https://appshunter.io/ios/topics/aetna-mobile-app) · [aetna medicare mobile app](https://appshunter.io/ios/topics/aetna-medicare-mobile-app) · [aetna vision](https://appshunter.io/ios/topics/aetna-vision) · [aetna otc health solutions](https://appshunter.io/ios/topics/aetna-otc-health-solutions) · [mhbp aetna](https://appshunter.io/ios/topics/mhbp-aetna) · [aetna healthcare](https://appshunter.io/ios/topics/aetna-healthcare) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*