# My Air CZ — user reviews

> 264 indexed App Store user reviews of My Air CZ by Air Bank, rated 4.80/5 from 603 ratings.

- Source: https://appshunter.io/ios/app/my-air-cz/id593036778/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-air-cz/id593036778.md
- Rating breakdown: 5★ 550 · 4★ 33 · 3★ 7 · 2★ 2 · 1★ 11

## What do users think of My Air CZ?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Efficient and comfortable to navigate
- 💡 Useful features like templates for quick payments
- 🔒 Secure and reliable
- 👍 Intuitive and well-designed UI
- 💡 Helpful virtual assistant Aneta

**Cons**

- 🌐 Lack of English language support
- 🐛 Inconsistent notification delivery
- 🔒 Strict login requirements can be inconvenient for some users

**Commonly reported bugs**

- Login issues for some users
- Compatibility problems with older devices

**Most requested features**

- Add English language support
- Improve notification reliability
- Implement biometric login options (e.g., Touch ID, Face ID)
- Expand account history view

## Newest reviews (20 of 264)

### 5/5 — Vše funguje jak má

*2026-02-02, version 11.1.0*

Jsem spokojena. Vše funguje v pohodě, nemůžu si na nic stěžovat.

### 5/5 — Airbank cz

*2026-01-21, version 11.1.0*

Nejlepší banka !

### 5/5 — ☄️

*2026-01-20, version 10.11.1*

👍

### 4/5 — Good! Fairly easy to use and lots of options!

*2026-01-13, version 10.11.1*

I'm writing this in English, and I'd really like it if AirBank added English! And maybe more languages to their app. It would just be slightly easier to use, I'd say. Other than that, no complaints so far and I love the service! :D

### 5/5 — User experience

*2026-01-09, version 10.11.1*

perfect application, the best on the Czech market, all requirements can be processed in the application. It is also fast and stable. I highly recommend!!!

### 5/5 — Super app

*2026-01-05, version 10.11.1*

Opravdu komfortni ovladani a funkce

### 5/5 — Skvělá přehledná a funkcni

*2026-01-02, version 10.11.1*

Aplikaci používám na iPhone 6, kde čekám na implementaci Touch ID, jj Aj skvělý moderní design, funkcni a přehledná!!

### 5/5 — Super easy

*2025-12-30, version 10.11.1*

Super easy

### 5/5 — Great bank

*2025-12-23, version 10.11.1*

Rychle a ochotně 👌🏻🌟

### 5/5 — Touch-ID on iPad Pro

*2025-12-22, version 10.11.1*

After suspend application and open again, Touch-ID doesnt work again. App need to be stopped and lauching from start. iPad Pro (IOS 11.3.1). Othervise the app is working well.

### 5/5 — Excellent communication

*2025-12-22, version 10.11.1*

Perfect app with clear statements and very clear UX. Elderly people in family manage to use the app everyday, find new products and navigate. All supported with customer centric UX. Well done!

### 5/5 — Verifikace, správa účtu, UI

*2025-12-04, version 10.10.5*

Spokojenost

### 4/5 — Recenzia

*2025-11-20, version 10.10.5*

Super vyladena appka. Chyba mi este schopnost zaplatit z tohoto ceskeho uctu na slovensky QRkod platbu. Tam je error.

### 2/5 — Need English version

*2025-11-07*

Please consider to have English version because it’s really hard to use it. We need extra phone to translate before we go through every time we make transactions.

**Developer response:** We understand that having the app in English would be useful for you. Since we focus only on the Czech market, we don’t offer our services in other languages and don’t plan to do so in the near future. However, we can communicate in English if needed. 🍀

### 5/5 — Ottimo

*2025-11-01, version 10.9.5*

Manca la versione  in lingua italiana ma è ottima

### 5/5 — Nejlepsi banka

*2025-10-10, version 10.9.0*

Moje vsechny banky zklamaly reifensenbank10 let hruza kazde 3 mesice novy poradce! Sporitelna10 let strasne i ted mam u ni firemni ucet nikdo nic nevi! CSOB udelala nasemu synovy uz u detskeho uctu tolik chyb ze bych to ani neriskovala!Comercni banku jsem po5 letech vzdala nezkutecny bordel!no Fio je pro mne konzervatvniho zakaznika ne uplne jednoduche. Tak jen bychom u Airbanky potrebovali i firemni ucet aby vse bylo v klidu. Jako muj osobni. Dekuji vsem za uzasny servis vasi banky.

### 5/5 — 👍🏻

*2025-10-10, version 10.9.0*

Одобряю

### 5/5 — My Air CZ

*2025-10-07, version 10.9.0*

Jedna z najlepších mobilných bankových aplikácií, v tesnom závese za Tatra bankou. Radosť používať.

### 5/5 — Služby v aplikaci

*2025-10-03, version 10.8.2*

Služby na jedničku. Spokojenost. Vše rychlé a přehledné

### 3/5 — Po kliknuti tlacidla odeslat FA se nic nestane

*2025-10-01, version 10.8.2*

Nevim jestli je to prechodem na ios26, ale po kliknuti na odeslat FA se na stotinu objevi loading indicator a nic jineho se nestane. Takisto kdyz kliknu na pdf faktura tak se nic nestane. Nemuzu odeslat FA! Pro mne zasadni problem

## Most critical reviews (10 lowest-rated)

### 1/5 — Chytrá rezerva

*2025-06-26, version 10.5.0*

Nefunguje vklad do/vyber z Chytrej rezervy

### 1/5 — Not even able to login

*2024-09-21*

The app started rejecting password that works on the bank’s website - inserted from password manager so there is no insert issue. 

Subsequently when i reinstalled the app it won’t allow me login unless I pass some bank-made alternative to FaceID that simply doesn’t work on my phone. Effectively locking me out of the account with no recourse forward…

### 1/5 — nefunkcni pro starsi telefony

*2023-02-26, version 7.4.1*

mela by existovat aplikace i pro starsi telefony, ne kazdy ma potrebu si kupovat stale novou krabici kdyz stara dobre slouzi...

### 1/5 — No good for Czech living abroad

*2022-11-03, version 7.10.0*

Nightmare. This bank requires this app for log in every damn time. I had to keep old phone with Czech number, it constantly wants me to update the app-otherwise I can’t use it and today I hit a wall-I can’t update because I can’t install the newest iOS because the phone is too old. It’s really inflexible way, maybe good if you live in Czech but that’s it.

### 1/5 — Nemá řadu funkcí IB, po zapnutí je vždy potřeba proklikat několik stránek reklamního odpadu

*2021-11-30, version 6.10.1*

Ještě již mají povinnost nechat aplikaci propojit s aplikací někoho jiného

### 1/5 — Zahraničné platby

*2020-10-01, version 5.9.0*

Tranzakcie mimo ČR sa prakticky v aplikácii ani nedajú vykonávať čo je veľké mínus na aplikaciu v dvadsiatom prvom storočí

### 1/5 — No English?

*2020-02-03*

This app is terrible. Many missing features.

### 1/5 — iPhone 4s

*2019-11-17, version 3.7.0*

Applikaci nejde aktualizovat a stará verze nefunguje.

### 1/5 — Proboha proc ty neustale zmeny?

*2019-07-27, version 4.5.0*

Aplikace jako takova je velice fajn. Jen me totalne s**e vas pristup v tom, ze mate pocit, ze je treba neustale neco menit. Takze v momente, kdy si clovek konecne zvykne na predelany design, tak ho zase predelate. Posledni update je toho zarnym prikladem. Predelane je temer vse a je to k h***u! Zamyslete se a vylepsujte aplikaci tak, abyste nepridelavali problemy. Update jen proto aby byl update je na nic....

### 1/5 — Nefunkcni zalozeni uctu

*2019-06-19, version 4.4.0*

Nakrmen reklamou jsem se jal zalozit si ucet, jednoduchy pruvodce jak tvrdi reklama se sice konal, naskenovani fotek vse OK zadani adres OK ovsem zmena data narozeni neni mozna neni mozne pokracovat tzn. po 3tim pokusu naprosta nechut dale neco zakladat a tak ma Airbank o jednoho zakaznika mene.

## Most praised reviews (10 highest-rated)

### 5/5 — Brilliant

*2026-08-15, version 11.7.5*

Awesome features, flawless

### 5/5 — Easy

*2026-08-09, version 11.7.0*

Easy to use

### 5/5 — AirBank

*2026-06-23, version 11.5.0*

Přehledné a poměrně srozumitelné. Spokojenost z mé strany.

### 5/5 — Easy to use for my Czech payments

*2026-04-10, version 11.3.1*

Easy and straightforward to use for my Czech payments - in fact it’s so easy it’s suspicious - hahahaha - joking, works flawless. 5star!

### 5/5 — Patrik

*2026-03-04, version 11.2.0*

Perfektní

### 5/5 — Aplikace

*2026-02-27, version 11.2.0*

Bomba apka

### 5/5 — Outstanding experience

*2026-02-27, version 11.2.0*

Very easy to use

### 5/5 — Huver

*2026-02-17, version 11.1.6*

Perfekt

### 5/5 — 💚

*2026-02-08, version 11.1.0*

Rychlost a jednoduchost

### 5/5 — Easy to use

*2026-02-04*

This app has made managing my finances easier. I am currently learning the Czech language, but I still find this app relatively easy to navigate even without an English version.

**Developer response:** We’re glad to hear that you like it. Thank you for your kind feedback. 🍀

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
