# My Airtel Africa — user reviews > 491 indexed App Store user reviews of My Airtel Africa by Airtel Africa, rated 4.10/5 from 4,556 ratings. - Source: https://appshunter.io/ios/app/my-airtel-africa/id1462268018/reviews - App overview in markdown: https://appshunter.io/ios/app/my-airtel-africa/id1462268018.md - Rating breakdown: 5★ 2,828 · 4★ 583 · 3★ 344 · 2★ 265 · 1★ 536 ## What do users think of My Airtel Africa? Overall sentiment: negative **Pros** - 🚀 Fast and reliable - 👍 User-friendly interface - 💰 Convenient for transactions - 🥰 Great app overall **Cons** - 🐛 App crashes and bugs - ⚠️ Poor network connectivity - 💰 High data/airtime costs - 🤬 Unreliable customer service **Commonly reported bugs** - Unable to log in or access account - Incorrect data bundle information - Transactions not reflecting in history **Most requested features** - Data sharing/gifting option - Low data usage notification - Ability to check data usage on MiFi devices - Touch ID/Face ID authentication ## Newest reviews (14 of 491) ### 4/5 — Nice app *2026-08-24, version 1.4.22* Very nice app using it for the first time I hope it continues like this ### 4/5 — Forex *2026-08-19, version 1.4.22* Please add forex on the application options ### 4/5 — Black mode *2026-08-15, version 1.4.22* Great app, I love using it so much almost never make me pressany code but I have only one problem with it all my phone is on black mode and the app come only in white mode or just me can't figure it out yet but incase it not added yet please add it Hurt my eyes alot Expecially at night But it really a great app and have got almost all my friends to use it ### 4/5 — My Airtel *2026-08-14, version 1.4.22* My Airtel app is fast and reliable i like it ### 3/5 — Justin *2026-08-07, version 1.4.22* Unstable network ### 4/5 — Good but can be better *2026-08-03, version 1.4.22* Why are there no options for smaller data bundles? ### 2/5 — sinzooma *2026-08-01, version 1.4.22* **USELESS APP** Unlike the myMTN app, this app comes with no benefits whatsoever, aside from standard tariffs there are zero benefits, discounts, promotions or rewards for using this carrier. Unlike the mtn app, discounts left right and center. Do better, you’re making billions. Just use the ussd code instead, I got this app and only have used it to check account balances when I feel lazy to use the USSD code. It’s useless. ### 3/5 — Not very effective *2026-07-29, version 1.4.22* It’s a good app but has started giving issues lately ### 2/5 — Not working for months now *2026-07-06, version 1.4.20* It says something went wrong every time I try to register my +234 numb. Please help. ### 5/5 — Just wow *2026-06-17, version 1.4.20* This is so nice and good very fast I like this ### 5/5 — The app is very fast and reliable *2026-06-17, version 1.4.20* I actually enjoyed their service speed and no delays. It’s really good. ### 3/5 — Complain *2026-06-14, version 1.4.19* I don’t like the fact that 20k can’t be part of unlimited data it sucks loading every month please you guys should try and fix it and also I enjoy your network ### 5/5 — Data *2026-06-12, version 1.4.19* Too fast ### 4/5 — Customer care helpline *2026-06-09, version 1.4.19* U should get a WhatsApp helpline like mtn those abroad can’t call directly ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst *2026-08-21, version 1.4.22* The worst network that has ever been purchased, isn’t a must YouTube / night bundle is included in the data bundle purchased , lets have full access to the internet connection purchased rather than adding YouTube/ extra content to it , and the data bundle burns out like rocket , you can do better please 🥹💔 ### 1/5 — Thief *2026-08-13, version 1.4.22* I don’t really like the app cuz I bought data and i didn’t receive i ### 1/5 — Plainte *2026-08-07, version 1.4.22* Au début tout était bien mais après un temps rien n’est intéressant surtout que vous avez annulé la roue de bonus pensez-y svp ### 1/5 — Rubbish network *2026-07-11, version 1.4.20* Very useless network ### 1/5 — Verification issues *2026-07-10, version 1.4.20* Why won’t it allow verification of my number on my iPhone? I’ve tried it several times but it still won’t send the messages even with enough balance and messages pack it still won’t and now I can’t use the app , what’s this? So useless , why don’t they have the option for calling to verify numbers but only sms verification which ain’t working on iPhones . Please do something about it for I prefer doing all my transactions and everything inside the app ### 1/5 — I didn’t get a refund for a failed transaction *2026-06-10, version 1.4.19* I did a data subscription and it failed but they didn’t refund my money ### 1/5 — Not so cool app *2026-06-09, version 1.4.19* This app needs to be worded on by a smart developer not some wack yall employ, i see no reason why I can’t manage more than a number on one app independently and you can’t register new number on the app, always referring to the old one … it’s a total trash… work on the app. ### 1/5 — Unable to access Airtel app immediately I updated it *2026-05-30, version 1.4.18* I just updated my Airtel app and I noticed that it doesn't open anymore.....am i the only one experiencing this or is there anyone else ? ### 1/5 — App not working *2026-05-24, version 1.4.18* I updated the app a about two weeks ago and ever it has refused to open up, I have deleted and downloaded it again multiple times but it’s still not working, whenever I click on it open it closes back without any response, please work on it, I have spent over 1gb of data trying to download it again to see if it would work. ### 1/5 — One word - Horrible! *2026-05-18, version 1.4.17* You guys made it mandatory to get the app yet the app is so SLOW. I have never in my life begged an app to take my money. Yours is a first. Work on your website and give users the choice to use any - whether the app or website. Website is slow. App is just sigh. Please don’t allow users to pick the other competitor. Do better please ## Most praised reviews (10 highest-rated) ### 5/5 — Nice experience *2026-08-16, version 1.4.22* The app is swift and user experience is really good ### 5/5 — Very laka *2026-08-14, version 1.4.22* Nice enough ### 5/5 — Review2 *2026-08-06, version 1.4.22* Superior ### 5/5 — Appreciating *2026-07-22, version 1.4.21* Good app and easy to use😇😇 ### 5/5 — Airtel *2026-07-19, version 1.4.20* One of the best network to use just try to give connection too during the rain but best for me ### 5/5 — Good app *2026-07-17, version 1.4.20* It is a useful app ### 5/5 — Awesome *2026-07-05, version 1.4.20* Perfect! ### 5/5 — Good *2026-07-04, version 1.4.20* Airtel Mifi is ok. Network availability could improve. ### 5/5 — Amazing *2026-06-29, version 1.4.20* Very fast to buy bundle & user friendly ### 5/5 — You good 🫡 *2026-06-18, version 1.4.20* I love this app makes buying data easy plus cheap data bundles --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*