# My Amida Care

> Digital health plan community for Amida Care members to access services and manage their plan. (iPhone/iPad app by Amida Care, Inc.)

- Source: https://appshunter.io/ios/app/my-amida-care/id1523126598 (this page in markdown: same URL + `.md`)
- Developer: [Amida Care, Inc](https://appshunter.io/developer/1523076440)
- Category: Business, Social Networking
- Price: Free
- Rating: 2.44/5 from 18 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 104 MB
- Languages: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian and 16 more
- Released: 2020-08-07
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-amida-care/id1523126598/reviews.md

## What is My Amida Care?

The My Amida Care app is your “on the go” connection to care, supporting your ongoing health and well-being!  This digital, personalized member community provides access to your health plan information, services, and support, all from your mobile device.

The My Amida Care app extends our commitment to providing the highest level of comprehensive care and coordinated services for our members. With this app, you are part of a digital member community that gives you easy access to many self-service features and lets you connect with our Member Services team at your convenience. The app can help you to personally manage your Amida Care plan and services. 

Using the My Amida Care app, you will easily be able to:

●	Access your Amida Care ID Card & Request a New ID Card
●	View Member Incentives 
●	Access Member Resources, Information & Forms 
●	View Frequently Asked Question
●	Update Your Personal Profile Information 
●	Send Requests to Member Services and See Responses & History

Available only to active members on the Amida Care plan.

For technical issues and questions, please contact Member Services at: 
•	1-800-556-0689, Monday - Friday 8 a.m. - 6 p.m.
•	Email us at member-services@amidacareny.org  
•	TTY/TTD: 711 
We would be happy to help!

We’d love to hear what you think about the My Amida Care app. Please leave us a review. Thank you! 

About Amida Care
Amida Care is a private, nonprofit community health plan that specializes in providing comprehensive health coverage and coordinated care to Medicaid members living with or placed at elevated risk for HIV, as well as other complex conditions and behavioral health disorders.  We currently serve 8,000 members throughout the five boroughs of New York City, including people living with HIV/AIDS; people who are experiencing homelessness, regardless of HIV status; and people of transgender experience, regardless of HIV status.

Amida Care’s mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and the general well-being of our members.

## Key features

- Access Amida Care ID Card
- View Member Incentives
- Access Member Resources & Forms
- Update Personal Profile
- Send Requests to Member Services
- View Responses & History

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/my-amida-care/id1523126598/reviews.md

### 1/5 — Frustrated!!

*2024-06-06*

I need to be able to keep track of my Healthy Rewards card balances without having to call every time. The app is showing a blank screen and needs to be fixed!

### 1/5 — Just awful

*2024-06-03*

As an Amida Care member, we’re regularly told in printed, snail-mailed material to use this app to access important info. Unfortunately, it *never* works! Now it gives just a blank white screen. Stop stressing your members out with badly maintained tech. DO BETTER!

### 1/5 — 0 stars tbh

*2024-05-31*

App doesn’t even load, just shows a blank screen. Not sure what the purpose of downloading this was.

### 1/5 — They FORCE you to allow them to steal all the personal info from your iOS device

*2022-10-18*

Their allow/deny screen clearly states that you can revoke their tracking/stealing of your personal data in “personal settings” but no personal setting exist. They also do NOT comply with  privacy policy whereby each app is to ask for tracking permission upon first use of the app with iOS + there is no ‘tracking’ info to allow you to revoke permission within the iOS Settings either : (

### 1/5 — Keeps telling me to update

*2022-07-30*

The app keeps telling me to update the app to continue use but my phone store says there is no update available 🤦🏿‍♀️🤦🏿‍♀️

### 1/5 — Not updated

*2022-07-28*

Why it’s not letting me update the app smh

### 1/5 — keeps telling me to update

*2022-07-25*

keeps telling me to update even though I already have/. I deleted it and tried again and I get the same message. won’t let me use the app! frustrated.

### 5/5 — Great

*2022-05-14*

Easy to use and VERY fast response if you need to contact member services via the app.   Full of information that a member would want to know and appreciated.  Thank you

### 1/5 — I can’t even create an account

*2022-03-26*

I can’t use the app if I can’t use the app 🤷🏻‍♂️

### 1/5 — App DOES NOT WORK !!

*2020-10-14*

... WILL NOT ALLOW YOU TO CREATE A NEW PASSWORD .. The password Reset Link they send you via Email is BOGUS .. DOES NOT WORK !!

## Frequently asked questions about My Amida Care

### What is My Amida Care?

My Amida Care is a digital community app for Amida Care members. It provides access to health plan information, services, and support directly from your mobile device.

### Who can use My Amida Care?

This app is exclusively available to active members enrolled in the Amida Care plan. It is designed to support individuals living with or at elevated risk for HIV, complex conditions, and behavioral health disorders.

### What features does My Amida Care offer?

My Amida Care allows you to access your ID card, view member incentives, find resources and forms, update your profile, and send requests to Member Services with a history of responses.

### Is My Amida Care available on all devices?

My Amida Care is currently supported on iPhone and iPad devices, catering to users who prefer mobile access to their health plan information.

### How often is My Amida Care updated?

The app was last updated on November 21, 2025, with version 258.010. This indicates ongoing development and support for the application.

### What is the user rating for My Amida Care?

My Amida Care has a user rating of 2.3 stars based on 17 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback.

### Does My Amida Care have ads?

No, My Amida Care does not contain advertisements. As a free application for members, it focuses on providing direct access to health plan services without ad interruptions.

### How can I get technical support for My Amida Care?

For technical issues, you can contact Member Services via phone at 1-800-556-0689, Monday to Friday from 8 a.m. to 6 p.m., or email member-services@amidacareny.org. TTY/TTD users can reach out via 711.

## Version history (last 5 releases)

### 262.000 — 2026-06-25

We updated the app with the latest features, bug fixes, and performance improvements.

### 260.010 — 2026-06-12

We updated the app with the latest features, bug fixes, and performance improvements.

### 258.010 — 2025-11-21

We updated the app with the latest features, bug fixes, and performance improvements.

### 256.000 — 2025-07-01

We updated the app with the latest features, bug fixes, and performance improvements.

### 14.010 — 2025-05-08

We updated the app with the latest features, bug fixes, and performance improvements.

## Apps similar to My Amida Care

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [그린메시지](https://appshunter.io/ios/app/id903283980) | — | Free | Business |
| [OEMIM](https://appshunter.io/ios/app/oemim/id910401740) | — | Free | Business |
| [TCIA Connect](https://appshunter.io/ios/app/tcia-connect/id1468950580) | 3.4 (7) | Free | Business |
| [Intelligence Summit 2019](https://appshunter.io/ios/app/intelligence-summit-2019/id1476798680) | — | Free | Business |
| [HOUSELINK](https://appshunter.io/ios/app/houselink/id1470750760) | — | Free | Business |
| [Energeia Med](https://appshunter.io/ios/app/energeia-med/id897829780) | — | Free | Business |

## Related topics

[amida care](https://appshunter.io/ios/topics/amida-care) · [my amida care](https://appshunter.io/ios/topics/my-amida-care)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
