# My ASR

> Mobile app for accessing health insurance benefits, claims, and provider information. (iPhone/iPad app by ASR Health Benefits.)

- Source: https://appshunter.io/ios/app/my-asr/id1436709558 (this page in markdown: same URL + `.md`)
- Developer: [ASR Health Benefits](https://appshunter.io/developer/1436709557)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.80/5 from 19 App Store ratings · 9 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.6 · 28 MB
- Languages: American English
- Released: 2018-12-21
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-asr/id1436709558/reviews.md

## What is My ASR?

With the My ASR Benefits app, your coverage information is always at your fingertips!  This app is: 

    √ Easy. Your benefit information is available on the go in one convenient place. 
    √ Personal. You can access the specific benefit and claims information for you and your covered dependents. 
    √ Secure. Only you can see your information. 

Here are some of the features: 

    √ Find a provider. Search for hospitals and doctors in your network. 
    √ View claims. Check your claim status and view EOBs. 
    √ View benefits. Check your deductible and OOP balances. 
    √ View FSA benefits. Check your FSA balances and claim status. 
    √ View ID card. Show providers your virtual ID card. 
    √ Contact us. Find the ASR contact information you need.

## Key features

- Access benefit information
- View claims and EOBs
- Check deductible and OOP balances
- Manage FSA benefits
- Find in-network providers
- View virtual ID card

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/my-asr/id1436709558/reviews.md

### 2/5 — DOB

*2026-02-23*

I’m trying to register and the only option for the date of birth is today’s date I cannot manually enter it

### 1/5 — App crashes

*2025-12-27*

Can’t even use app, it opens then immediately crashes and closes.

### 1/5 — I’m supposed to tap back through 66yrs month by month to enter my birth date ????

*2025-04-04*

Stupid before I even got in 👎🏼

### 2/5 — Quality of the app

*2024-06-24*

Honestly this app looks sketchy and almost fake but it is legit. Find a doctor link does not work and the quality of the UX is very bad, this app needs a refresh ASAP. Nothing compared to the competitors.

### 1/5 — Horrible

*2024-06-23*

This app does not work. All it does is sit there and spins. It constantly locks me out because it says my password is wrong. I even changed my password and it still says it is wrong. Not user friendly as I can not find anything that I am looking for it I happen to get logged in. Your website is just as bad. Please fix and update this app. It doesn’t do a person any good to use it if it doesn’t work.

### 2/5 — Needs work

*2022-12-20*

Please fix the find doctor button. Everything else works.

### 2/5 — Find a doctor button doesn’t work

*2022-08-23*

It’s nice that I can use this app to show my insurance card if I forgot it and se other important information for my account but I mainly downloaded this app to easily find a doctor near me that accepts this insurance but the Find a Doctor button doesn’t do anything.

### 1/5 — Are they ever going to fix this‽ DOES NOTHING!

*2021-05-21*

Log in to watch a loading circle spiral endlessly. That is all this app does. App fails worse than the for-profit insurance industry fails the patient. Single payer/Medicare for all is needed to eliminate this nonsense. 

UPDATE: SIX MONTHS LATER AND THIS APP STILL DOES NOTHING!!!!!!!!!! Endless loading circle, no other function!

UPDATE: App just updated. STILL LACKS ANY USEFUL FUNCTION!!!!! Endless loading circle upon log-in!

UPDATE: Another app update and STILL no function! How many updates will it take until this app does ANYTHING except display an endless loading spiral‽‽‽

### 5/5 — Very convenient!

*2018-12-21*

Love this app!  I can lookup all of my claims.  Use it for my ID card, lookup doctors in network, and view my benefits.  One stop shop for my medical benefits!

## Frequently asked questions about My ASR

### What can I do with My ASR?

My ASR allows you to easily access your health insurance coverage information. You can view your benefits, check claim status, find providers in your network, and access your virtual ID card.

### Is My ASR secure?

Yes, My ASR is designed to be secure. Only you can see your personal benefit and claims information, ensuring your data is protected.

### Can I view my FSA benefits in My ASR?

Yes, the app allows you to view your FSA balances and claim status, making it convenient to manage these specific benefits.

### How do I find a doctor or hospital using My ASR?

The app features a 'Find a provider' option where you can search for hospitals and doctors that are within your ASR health network.

### What devices does My ASR support?

My ASR is available for iPhone, iPad, and iPod devices, providing access across multiple Apple platforms.

### When was My ASR last updated?

The latest version of My ASR, 1.12.0, was last updated on February 26, 2026.

### What is the user rating for My ASR?

My ASR has a user rating of 2.9 stars based on 18 ratings, indicating a mixed reception from its user base.

### Does My ASR have ads?

No, My ASR does not contain advertisements, providing an ad-free experience for users.

## Version history (last 5 releases)

### 1.13.0 — 2026-07-16

* Minor bug fixes
* COB form updates and additions

### 1.12.1 — 2026-03-31

* Minor bug fixes

### 1.12.0 — 2026-02-26

* Added Coordination of Benefits form

### 1.11.0 — 2025-10-29

* Support for multiple ID Cards

### 1.9.0 — 2025-04-16

* Find a Doctor can now display multiple providers.

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## More apps by ASR Health Benefits

- [ASR COBRA](https://appshunter.io/ios/app/asr-cobra/id6740536468)

All apps by ASR Health Benefits: https://appshunter.io/developer/1436709557

## Related topics

[ascott](https://appshunter.io/ios/topics/ascott)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*