# My ASR — user reviews

> 9 indexed App Store user reviews of My ASR by ASR Health Benefits, rated 2.80/5 from 19 ratings.

- Source: https://appshunter.io/ios/app/my-asr/id1436709558/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-asr/id1436709558.md
- Rating breakdown: 5★ 7 · 4★ 1 · 3★ 0 · 2★ 4 · 1★ 7

## Most critical reviews (9 lowest-rated)

### 1/5 — App crashes

*2025-12-27*

Can’t even use app, it opens then immediately crashes and closes.

### 1/5 — I’m supposed to tap back through 66yrs month by month to enter my birth date ????

*2025-04-04*

Stupid before I even got in 👎🏼

### 1/5 — Horrible

*2024-06-23*

This app does not work. All it does is sit there and spins. It constantly locks me out because it says my password is wrong. I even changed my password and it still says it is wrong. Not user friendly as I can not find anything that I am looking for it I happen to get logged in. Your website is just as bad. Please fix and update this app. It doesn’t do a person any good to use it if it doesn’t work.

### 1/5 — Are they ever going to fix this‽ DOES NOTHING!

*2021-05-21*

Log in to watch a loading circle spiral endlessly. That is all this app does. App fails worse than the for-profit insurance industry fails the patient. Single payer/Medicare for all is needed to eliminate this nonsense. 

UPDATE: SIX MONTHS LATER AND THIS APP STILL DOES NOTHING!!!!!!!!!! Endless loading circle, no other function!

UPDATE: App just updated. STILL LACKS ANY USEFUL FUNCTION!!!!! Endless loading circle upon log-in!

UPDATE: Another app update and STILL no function! How many updates will it take until this app does ANYTHING except display an endless loading spiral‽‽‽

### 2/5 — DOB

*2026-02-23*

I’m trying to register and the only option for the date of birth is today’s date I cannot manually enter it

### 2/5 — Quality of the app

*2024-06-24*

Honestly this app looks sketchy and almost fake but it is legit. Find a doctor link does not work and the quality of the UX is very bad, this app needs a refresh ASAP. Nothing compared to the competitors.

### 2/5 — Needs work

*2022-12-20*

Please fix the find doctor button. Everything else works.

### 2/5 — Find a doctor button doesn’t work

*2022-08-23*

It’s nice that I can use this app to show my insurance card if I forgot it and se other important information for my account but I mainly downloaded this app to easily find a doctor near me that accepts this insurance but the Find a Doctor button doesn’t do anything.

### 5/5 — Very convenient!

*2018-12-21*

Love this app!  I can lookup all of my claims.  Use it for my ID card, lookup doctors in network, and view my benefits.  One stop shop for my medical benefits!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*