# My ATCO Electricity — Track & Report Power Outages > ATCO Electricity outage tracking and reporting for customers. (iPhone/iPad app by ATCO.) - Source: https://appshunter.io/ios/app/my-atco-electricity/id1439109484 (this page in markdown: same URL + `.md`) - Developer: [ATCO](https://appshunter.io/developer/1439109483) - Category: Reference, Utilities - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 75 MB - Languages: American English - Released: 2022-08-04 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-atco-electricity/id1439109484/reviews.md ## What is My ATCO Electricity? ATCO Always here. Anytime. Check out how we have made it easy for you to stay in the know when the power goes out! ATCO customers can track and report outages from anywhere! Sign in or register a new account to gain direct access to outage information and conveniently report outages at your location. Set up user preferences to receive notifications to your mobile device via the channel of your choice: SMS, Email or Push Notifications. Real time outage information is at your fingertips by simply one touch of a pin on the map. Information is available up to the minute, including outage cause and estimated restoration times, planned and emergency outages in your area and information to keep you and your loved ones safe in an emergency power outage. ## Key features - Report power outages - Track outage status - Real-time outage map - Estimated restoration times - Customizable notifications - Safety information ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/my-atco-electricity/id1439109484/reviews.md ### 1/5 — Zero updates *2026-01-21* They never ever update the app. Never. ### 1/5 — Poor *2023-12-12* Did get on done with it Poor 0 rate ### 1/5 — Updates *2023-09-16* I had a call about planned outage nothing on Map. Outages showing in my area are a month or 2 old like back to August. What a piece of crap ### 5/5 — Redesign is a beauty *2022-02-19* Loving the redesign. **Developer response:** Thank you for sharing! We are glad you are enjoying the new updates. ### 1/5 — Update is terrible *2022-02-07* Use this mostly to report streetlights that are out when I walk my dog. Your update asks for a mandatory field of a site ID? Update makes this less user friendly as the number on the pole is only 6 numbers. Please fix this bug. **Developer response:** Thank you for sharing your feedback. Please see release 3.0.1 where we have addressed your concerns and hope you will find ease of use. ### 1/5 — Cannot even register *2020-09-12* I have tried to download and set this up but it will not register. I just get a loop of instructions, download app, enter email, register, get register email, click on activate link, download app, continuously. I have deleted it as a useless App. ### 1/5 — It is a loop *2020-06-07* Looks like nobody try it before upload it. Exactly like their website for reseating your password it is a loop which bring you to the 1st step. ### 1/5 — Can’t activate account *2020-04-10* I receive the email with the activation code. When you click on the link it just opens the App Store. There’s no where to add the code. ### 1/5 — Not a good app at all *2020-02-16* Won’t let me connect because need a verification code in email that never gets sent **Developer response:** We’re sorry to hear that you encountered an issue. We have checked into this and suspect that the verification email may have landed into your junk folder. Please check your junk folder and if you still don’t see the email, please call us at 1-800-668-2248 so that we can offer some immediate assistance. ### 2/5 — Usage / bill *2020-02-15* Wanted to see my usage reports / graphs and my bills. App does not have that so it became way less useful. **Developer response:** We appreciate your feedback and will share this with our development team. In the meantime, if you reside in the ATCO service territory, please reach out to us at 1-800-66802248 for immediate assistance about your usage or electricity bill. ## Frequently asked questions about My ATCO Electricity ### How do I report a power outage with My ATCO Electricity? You can report an outage directly through the My ATCO Electricity app by signing in or registering for an account. The app allows you to report outages at your current location with ease. ### Can I see real-time outage information on My ATCO Electricity? Yes, the app provides real-time outage information accessible with a single touch on the map. You can view up-to-the-minute details including the cause of the outage and estimated restoration times. ### Does My ATCO Electricity offer outage notifications? Yes, you can set up user preferences to receive notifications about outages directly to your mobile device. Options include SMS, email, or push notifications, allowing you to choose your preferred channel. ### What kind of outage details does My ATCO Electricity provide? The app offers comprehensive outage information, including the cause, estimated restoration times, and details on planned and emergency outages in your area. It also provides safety information for power outages. ### Is My ATCO Electricity available on all devices? My ATCO Electricity is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems. ### How often is My ATCO Electricity updated? The app was last updated on October 17, 2024, with version 4.9.6. This indicates that the developer actively maintains and improves the application. ### What is the age rating for My ATCO Electricity? My ATCO Electricity has an age rating of 4+. This means it is suitable for children and adults, with no mature content. ### Does My ATCO Electricity have ads? No, My ATCO Electricity does not contain advertisements. The app is free to download and use without any ad interruptions. ## Version history (last 5 releases) ### 5.0.1 — 2026-07-10 - Resolved an issue where the "New Location" card is missing in the "Report Power Outage" form sometimes ### 5.0.0 — 2026-07-09 - UI improvements - Bug fixes - Store compliance updates ### 4.9.6 — 2024-10-17 - Map notifications and notification alerts now only show up when there has been a change - Fixed rules which prevented the notification-overlays on the map and the notification dialog from being displayed when in anonymous mode ### 4.9.5 — 2024-06-20 General Bug Fixes and Optimization ### 4.9.4 — 2024-04-25 Bug fixes ## Apps similar to My ATCO Electricity | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alberta Driving Test Practice](https://appshunter.io/ios/app/alberta-driving-test-practice/id1573067357) | 4.8 (91) | Free | Reference | | [Lethbridge Loop](https://appshunter.io/ios/app/lethbridge-loop/id1609707245) | 5.0 (1) | Free | Reference | | [Edmonton Waste Wise](https://appshunter.io/ios/app/edmonton-waste-wise/id1142254943) | 4.6 (33) | Free | Reference | | [Calgary Garbage Day](https://appshunter.io/ios/app/calgary-garbage-day/id967005136) | 4.8 (100) | Free | Reference | | [Alberta Rural Crime Watch App](https://appshunter.io/ios/app/alberta-rural-crime-watch-app/id1577448779) | — | Free | Reference | | [511 Alberta Highway Reporter](https://appshunter.io/ios/app/511-alberta-highway-reporter/id1515565838) | — | Free | Reference | ## Related topics [atco](https://appshunter.io/ios/topics/atco) · [power outages](https://appshunter.io/ios/topics/power-outages) · [outage map](https://appshunter.io/ios/topics/outage-map) · [power outage](https://appshunter.io/ios/topics/power-outage) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*