# My Authenticator app — user reviews > 57 indexed App Store user reviews of My Authenticator app by TOP APP d.o.o., rated 4.00/5 from 613 ratings. - Source: https://appshunter.io/ios/app/my-authenticator-app/id6446273634/reviews - App overview in markdown: https://appshunter.io/ios/app/my-authenticator-app/id6446273634.md - Rating breakdown: 5★ 419 · 4★ 37 · 3★ 18 · 2★ 15 · 1★ 124 ## What do users think of My Authenticator app? Overall sentiment: negative **Pros** - 🚀 Secure - 🚀 Better security - 👍 Pretty cool **Cons** - 🐛 Not intuitive to use - 🐛 Not user friendly at all - 🐛 Difficult to understand - 🐛 Terrible app! Zero functionality - 🐛 Very hard and confusing - 🐛 Erased all my accounts - 🐛 Cannot use it without instruction - 🐛 No directions for use, verification keeps failing - 🐛 Not an easy app to use! - 🐛 Very hard to figure out - 🐛 This app does not work - 🐛 Just poor all the way around - 🐛 frustrating and doesn't work - 🐛 too difficult - 🐛 PITA - 🐛 Doesn't work and don't know how to cancel annual fee - 🐛 To hard to activate - 🐛 Absolutely hate it - 🐛 Could not figure out how to use this app and hate it!! - 🐛 Don't work for simpe people **Commonly reported bugs** - Installed for a single app authentication and has now locked up everything - I got this app and needed it to keep my stores open as soon as I tried it it didn't work. I ended up downloading it and I re-downloaded it because it's been eight days and I need to get in my store still doesn't work no support helps nothing, don't waste your time or money. It's just gonna end up at frustration. - I put in my password, and it didn't work, and after doing this a number of times, I give up..I wrote my password down, but it still didn't work so I'm done **Most requested features** - Wish it allowed for me to use my security yubikey ## Newest reviews (11 of 57) ### 1/5 — Difficult to understand *2025-05-20* Better instructions needed ### 1/5 — Used to use it when it was free *2025-04-22* Now it’s not. Had to pay to get access and my data was missing ### 2/5 — Mom mom *2025-04-15, version 1.05* Help ### 1/5 — Not User Friendly *2025-03-30, version 1.05* Terrible app! Zero functionality ### 1/5 — Terrible *2025-03-18* Too difficult to understand. No instructions on how to use app. ### 1/5 — Not working *2024-12-27* It has been nothing but problems ### 1/5 — My Authenticator *2024-11-25, version 1.05* Very hard and confusing ### 1/5 — Erased all my accounts *2024-11-21* Even though I signed up and paid money it started my account all over again and I can’t access anything ### 1/5 — Misleading *2024-10-27* I installed this accidentally. I chose to install a different authenticator app when this one showed up instead. It asked me to agree to $4.99 annually, and when I agreed to that it the. said $4.99 per month!!! I will be charged indefinitely until I cancel, but the app hasn’t any way for me to cancel!!! ### 1/5 — Cannot use it without instruction *2024-10-14, version 1.05* So far, it has been no help at all ### 1/5 — Forced 3 day trial and would not show you I key info *2024-09-04* Forced 3 day trial and would not show you I key info which is the only reason I downloaded it. No info on how to cancel! ## Most critical reviews (10 lowest-rated) ### 1/5 — My Authenticator app *2026-05-22, version 1.06* Does NOT send a code. ### 1/5 — Poor service *2026-01-27, version 1.06* Not intuitive to use. ### 1/5 — This is not simple *2026-01-23* There should be more information to get you through this . ### 1/5 — Don’t buy this!! *2026-01-17* Horrible set up instructions that make no sense after a certain point ### 1/5 — Frustrated *2026-01-07, version 1.05* Not user friendly at all. ### 1/5 — Never works when I need it *2025-11-06, version 1.05* Never works when I need it ### 1/5 — App *2025-10-14* This is useless for me being not expect in internet features. It is to complicated to log in. Even after log in it shows invalid and still I have to log in manually all accounts needed two way authentication. Previously it was free of cost and most effective. I have cancelled this service as useless for me ### 1/5 — Junk *2025-09-20, version 1.05* It’s just a piece of junk. Don’t try, they’ll charge you! ### 1/5 — Not user friendly can’t reach customer support *2025-07-16* Says to contact us yet no email and no phone number. WTH?? ### 1/5 — Terrible System *2025-05-22, version 1.05* Can’t review nothing…It keeps counting number… ## Most praised reviews (10 highest-rated) ### 5/5 — C *2026-06-04, version 1.06* C ### 5/5 — Secure *2026-02-17* I love this app. It makes me feel safe about protecting my information!! ### 5/5 — Bloatware with a fee *2025-11-10* This is worse than mere bloatware. It is an outright scam. It appeared on my phone without my consent when I followed a link to sign in for a doctor appointment. Then I looked into it and see it has a monthly fee charged to my iTunes. All without my consent or even my knowledge. ### 5/5 — Zawzaw07@ *2025-09-15, version 1.05* Zawzaw07@ ### 5/5 — عراق *2025-04-30, version 1.05* فيما بعد ### 5/5 — Owner Mac’s Construction *2025-03-30* Have not had one issue & seems to be pretty stable ### 5/5 — Hair dresser *2025-03-17, version 1.05* Goes to peoples house to do there hair ### 5/5 — Gervais Danseincolore *2024-12-24* Ka Boyé ### 5/5 — Ghettopas *2024-12-19* Some time we are so caught with life we think people are honest and have true interest in helping use we miss something but that’s when I learned someone always watching. Don’t take the bait? ### 5/5 — Better security *2024-06-29* So far theirs only one thing I do not like about this app. And it’s ironically the two factor authentication app uses text as its authentication (what I know to be the weakest form of security) wish it allowed for me to use my security yubikey. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*