# My Award - Award Card Services > Mobile app for managing Visa Prepaid Cards, checking balance, and security. (iPhone/iPad app by ITA Group, Inc..) - Source: https://appshunter.io/ios/app/my-award-award-card-services/id1131384454 (this page in markdown: same URL + `.md`) - Developer: [ITA Group, Inc.](https://appshunter.io/developer/653172024) - Category: Finance - Price: Free - Rating: 4.80/5 from 2,008 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 70 MB - Languages: American English, Dutch, Canadian French, Swiss High German, Hungarian, Icelandic, Italian, Polish, Brazilian Portuguese, Romanian and 2 more - Released: 2017-01-03 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/my-award-award-card-services/id1131384454/reviews.md ## What is My Award? The My Award - Award Card Services mobile app allows you to check your Visa Prepaid Card anytime, anywhere from your mobile device. With the My Award - Award Card Services mobile app you can: • Check your balance • Turn your card off if you misplace it • Set transaction alerts • Manage your card and more! For the My Award - Award Card Services mobile app, you will use your Prepaid Consumer Website credentials. Continued use of GPS running in the background can decrease battery life. ## Key features - Check card balance - Turn card off - Set transaction alerts - Manage card - Use website credentials ## What do users think of My Award? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Great and easy service - 🚀 Installed app easily **Cons** - 🐛 App doesn't work/process requests - 🐛 Can't log in or access account - 🐛 Card issues and declined transactions - 🔒 Potential security/fraud issues - ⚠️ Poor app maintenance and support **Commonly reported bugs** - App crashes and freezes - Login and account access issues - Transaction processing failures **Most requested features** - Improve app reliability and functionality - Enhance customer support and dispute resolution - Provide clear instructions and guidance ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/my-award-award-card-services/id1131384454/reviews.md ### 1/5 — Stay away! *2024-11-22* Stay away from this card! An ATM didn’t give me my money on this card and still took it out of my account. This company wants me to jump thru hoops and fill out paperwork, this and that to get MY money back! I feel like it’s their responsibility to seize transactions from the ATM company. I didn’t ask for this. Such an inconvenience ### 1/5 — Access *2024-09-13* Can’t figure out how to claim rewards ### 5/5 — Card Rewards *2024-06-20* Great and easy service!! ### 1/5 — Never works *2024-04-24* 95% of the time, the app is unable to process requests. ### 1/5 — Never works *2024-03-20* 95% of the time, the app is unable to process requests. ### 1/5 — Doesn’t work *2024-02-16* Hasn’t worked in over a month. Every time I try to open the app says can’t process at this time try again later. ### 1/5 — Not working *2023-11-06* I have money on my card but when paying for something it gets declined. ### 1/5 — Junk *2023-10-07* This app rarely works correctly ### 1/5 — fraud tunnel *2023-08-20* don’t use this app unless you want your card info stolen along with your money; was warned after the fact and people who don’t use app have not been compromised. someone is stealing cards though this third party trash ### 1/5 — The app that’s not *2022-12-16* Why do you even have an app? It doesn’t work it’s useless.. ## Frequently asked questions about My Award ### What does the My Award - Award Card Services app do? This mobile application allows you to manage your Visa Prepaid Card directly from your smartphone. You can easily check your current balance, set up alerts for transactions, and even turn your card off if you misplace it for security. ### How do I access my card information in the app? To use the My Award - Award Card Services app, you will need to log in using your existing Prepaid Consumer Website credentials. This ensures secure access to your card management features. ### Is there a cost to use this app? Based on the provided information, the My Award - Award Card Services app is available for free. There are no mentioned costs associated with downloading or using its core features. ### What are the main benefits of using this app? The app provides convenient, anytime-anywhere access to your Visa Prepaid Card. Key benefits include real-time balance checks, the ability to quickly secure your card by turning it off, and proactive transaction alerts to help you monitor your spending. ## Version history (last 5 releases) ### 1.0.25 — 2024-11-12 We regularly update our app to provide you with the best possible experience. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes ### 1.0.24 — 2024-05-07 We regularly update our app to provide you with the best possible experience. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes ### 1.0.23 — 2023-08-01 We regularly update our app to provide you with the best possible experience. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes ### 1.0.21 — 2022-01-10 We regularly update our app to provide you with the best possible experience. Here are our latest changes: - You can now use your Prepaid Consumer Website credentials to sign-in to your My Award - Award Card Services mobile app. We’ve made this change to simplify the login process by leveraging your existing website username and password for both channels. - Added the ability to activate your Prepaid card on the mobile app - Usability enhancements and defect fixes ### 1.0.20 — 2021-01-19 We regularly update our app to provide you with the best possible experience. Here are our latest changes: • User experience updates, compliance enhancements and defect fixes ## Apps similar to My Award | App | Rating | Price | Category | | --- | --- | --- | --- | | [Upgrade Home for Contractors](https://appshunter.io/ios/app/upgrade-home-for-contractors/id1631611913) | 4.6 (11) | Free | Finance | | [mySFS by Stellantis Financial](https://appshunter.io/ios/app/mysfs-by-stellantis-financial/id6473456076) | 1.4 (59) | Free | Finance | | [ID Drive](https://appshunter.io/ios/app/id-drive/id1562196006) | — | Free | Finance | | [700Credit](https://appshunter.io/ios/app/700credit/id1465893304) | 3.3 (8) | Free | Finance | | [MyRewardsStellantis](https://appshunter.io/ios/app/myrewardsstellantis/id6698894146) | 5.0 (1) | Free | Finance | | [Car & Auto Payment Calculator](https://appshunter.io/ios/app/car-and-auto-payment-calculator/id1202635718) | 4.1 (2,242) | Free | Finance | ## More apps by ITA Group, Inc. - [ITA Group Corporate Events](https://appshunter.io/ios/app/ita-group-corporate-events/id1292816165) - [Acclaim Recognition](https://appshunter.io/ios/app/acclaim-recognition/id1581003095) - [Hyundai Star Rewards](https://appshunter.io/ios/app/hyundai-star-rewards/id1642596375) - [ITA Group Sponsor Events](https://appshunter.io/ios/app/ita-group-sponsor-events/id1669585579) - [Backstage - ITA Group](https://appshunter.io/ios/app/backstage-ita-group/id6477400973) All apps by ITA Group, Inc.: https://appshunter.io/developer/653172024 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*