# My BecaSmart — user reviews

> 93 indexed App Store user reviews of My BecaSmart by Yunbin Hu, rated 4.80/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/my-becasmart/id1389926261/reviews
- App overview in markdown: https://appshunter.io/ios/app/my-becasmart/id1389926261.md
- Rating breakdown: 5★ 37 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 0

## What do users think of My BecaSmart?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 🎯 Simple app setup and installation
- 💰 Excellent price-to-quality ratio
- 🌡️ Effective remote temperature control
- ⚙️ Reliable programming functionality
- 📱 Practical for scheduling heating cycles
- 🔌 Works well once properly configured

**Cons**

- 🌐 Language mixing (Chinese and other languages)
- 🔤 Incomplete translations and Chinese text in menus
- 📡 Frequent offline connectivity issues
- 🔌 Loses connection after power outages
- 🐛 App crashes and instability
- 🔐 Unreliable remote access functionality
- ⏰ Time synchronization problems
- 🔋 Device resets when power is lost
- 🚫 Missing boiler status indicator icon
- 📲 Confusing and non-intuitive UI elements
- 🔧 Difficult initial device pairing process
- 🌍 Limited WiFi compatibility (2.4GHz only)

**Commonly reported bugs**

- App displays placeholder text instead of actual content
- Language settings don't apply to programming menus
- Device goes offline after power restoration
- App crashes on certain iOS versions (iOS 12, iOS 16)
- Temperature display doesn't auto-refresh
- Wall-mounted controller locks unexpectedly
- Cycle time display doesn't match actual settings
- Device spontaneously turns on without reason
- Cannot add new user accounts for sharing
- Feedback submission fails (photo/video upload issues)
- Google Home integration doesn't work
- Thermostat burns out/hardware failure after 3 years
- Manual control reverts to timer mode automatically

**Most requested features**

- Add boiler on/off status indicator icon
- Individual daily scheduling (not just weekday/weekend grouping)
- Apple Watch app support
- Remote management capability
- Real-time temperature display for all rooms
- Temperature alert notifications
- Daily scheduling with flexible time bands
- Proper Google Home and Alexa integration
- Help documentation and in-app guidance
- Auto time/date synchronization via internet
- Ability to share access with other accounts
- Dark mode option

## Newest reviews (16 of 93)

### 2/5 — Mezcla los idiomas Español y Chino

*2025-01-17, version 2.0*

La uso desde 2019 y desde 2022 aprox la App mezcla palabras en chino y español, es un lío y no lo actualizan. Estaría bien.

### 4/5 — Ha tutto quello che serve

*2025-01-02, version 2.0*

L’opzione di gestione della programmazione è un po’ macchinoso ma per il resto è facile da installare e immediato da usare. L’app fa il lavoro suo alla grande. Magari tradurrei anche la parte della programmazione che è rimasta in cinese.
Alla fine dei conti un buon acquisto.

### 4/5 — Facile utilizzo, ma alcune voci in cinese

*2024-11-22, version 2.0*

App di facile utilizzo, ma alcune diciture nell’ applicazione sono ancora in cinese. Aggiornare !!!!!

### 3/5 — Just 1 suggestion

*2024-04-02, version 2.0*

More often than I would like the screen on the wall mounted controller puts itself into “lock” mode which means it can’t be used until I release it with the app on my phone

### 2/5 — Lingua del testo

*2023-12-12, version 2.0*

Il testo è parzialmente il lingua  italiana ed in parte in cinese . È impossibile inviare un feedback dall’app, in quanto richiede di allegare foto o video ma non è possibile caricarli.

### 2/5 — Language

*2023-11-15, version 2.0*

Worked flawlessly for 12 months. Now playing up

Made all language in Chinese and I can change it back !

### 4/5 — Peccato le scritte in cinese

*2023-10-27, version 2.0*

Peccato sia scritto l’orario in cinese

### 4/5 — Works but needs translation

*2023-03-18, version 2.0*

App needs properly translate. In thermostat programming mode days are called in Chinese. No matter what language is chosen

### 4/5 — Lingua

*2023-02-07, version 2.0*

App molto utile e ben funzionante.

Unica pecca non riesco ad impostare la lingua italiana.

### 4/5 — Lingua

*2022-12-22, version 2.0*

La versione iOS mi presenta alcune scritte sempre in cinese

### 4/5 — Perfetto

*2022-02-22, version 2.0*

Pratica e precisa

### 4/5 — Benone manca solo una cosa

*2022-01-26, version 2.0*

Ottima app funziona molto bene con il mio termostato manca una cosa fondamentale per avere il punteggio pieno… ci vuole L app per Apple Watch.

### 4/5 — Ottimo

*2022-01-16, version 2.0*

Ottimo

### 4/5 — jours semaines

*2021-11-08, version 2.0*

Bonjour
Dommage que le lundi au vendredi soit regroupé en une seule programmation

### 1/5 — O sono scemo io o non funziona…

*2021-11-04, version 2.0*

45 min che provo ma niente, non riesco a connetterlo… mah..

### 1/5 — Una pena

*2021-10-28, version 2.0*

Iba bien hasta actualizar a iOS 14. No actualizan la App y es imposible poder hacerlo funcionar.
Una vergüenza que no tengan la App actualizada

## Most critical reviews (10 lowest-rated)

### 1/5 — Lingua

*2024-11-09, version 2.0*

Manca la lingua italiana

### 1/5 — No funciona

*2024-09-03, version 2.0*

La Aplicación muestra “Place Holders” en vez de textos y no es inteligible en ningún idioma. No es posible poner los datos es °C y tiene un comportamiento poco fiable en general.

### 1/5 — Cagarissimo

*2024-07-01, version 2.0*

Non si può gestire da remoto
Programmazione parziale 
È scritto in cinese
Praticamente lo accendi e lo spegni da distanza e poco altro 
Cari signori della Reverso scegliete un’altra app perché ho scelto il vs prodotto anche per quella
Voto:  Z E R O !!!!!!!!!!!!!!!

### 1/5 — Si disconnette

*2023-12-04, version 2.0*

App scarsa, lingua in cinese e si disconnette sempre.

### 1/5 — Used to be good

*2023-11-12, version 2.0*

It used to be good, but last year it was a mix up of Chinese and English in the app, without any way to change it. Tonight, after around 3 years my thermostat died. I opened it and it is all burned there! Black inside now.

### 1/5 — No me deja añadir un nuevo miembro para compartir

*2023-02-11, version 2.0*

Intento añadir un nuevo miembro para compartir hogar pero no me deja porque pone que no está registrado y no da opción para crear una nueva cuenta, tampoco en su web.

### 1/5 — Con IOS 16 programmazione in cinese

*2022-09-26, version 2.0*

Con l’ultimo aggiornamento la programmazione delle partenze è in cinese urge un update

### 1/5 — Andauern mit Chinesischen Schriftzeichem

*2022-09-22, version 2.0*

Ich weiß nicht warum, aber es scheint nicht möglich zu sein, die App zuverlässig ohne Schaltflächen und Texte auf Chinesisch bereitzustellen

### 1/5 — Almost indecipherable!

*2022-08-23, version 2.0*

The app instructions that accompanied the thermostat were dreadful. Took me hours to get my device connected. Once connected the app icons are unexplained and, so far, impossible to understand. How difficult would it be to have a help page to explain them or some hint text describing their function? The information doesn’t even appear to be available online. So now I’m having to do experiments to see what the buttons do. Could be good but is let down by lack of understandable explanations and so is very poor.

Updated 23/08/2022: The Program Settings menu has now changed into Cantonese writing. Don’t know why or how to fix it. And the app support link on the App Store doesn’t link to a live site. I expect this app will soon be discontinued. Don’t know any alternative though.

### 1/5 — Невозможно  дать доступ другому аккаунту

*2021-12-03, version 2.0*

Невозможно  дать доступ другому аккаунту. На андроид устройстве нельзя добавить номер мобильного а в аккаунте на iPhone для передачи доступа требует номер телефона а не емейл!!!

## Most praised reviews (10 highest-rated)

### 5/5 — Solo per un periodo.

*2023-11-30, version 2.0*

Dopo averlo acquistato ha funzionato benissimo per 3 anni. Programmavo a distanza, da remoto ed infine accendevo itermo prima di andare nella nostra casa in montagna. Da qualche giorno improvvisamente teovo i termo accesi senza motivo. Adesso nn vedo l ora si andare in montagna per sostituirlo.

### 5/5 — Dr.tvist

*2023-01-22, version 2.0*

В застосунку при виборі мови, всерівно в меню  програмного налаштування залишається китайська, дуже не зручно

### 5/5 — Increinle

*2022-11-19, version 2.0*

Una aplicacion perfecto fiable y segura

### 5/5 — Терморегулятор

*2021-10-22, version 2.0*

Отключён был свет на несколько часов. Когда включён был, время  синхронизировалось

### 5/5 — Cronotermostato ottimo

*2021-10-14, version 2.0*

Oltre alle funzioni smart, semplicissima la programmazione tramite l’app.

### 5/5 — Da migliorare il programma settimanale

*2021-04-09, version 2.0*

Nel programma settimanale a differenza dal programma manuale quando i termosifoni sono accesi sulla schermata non è presente la fiammella che indica la relativa accensione, per il resto l’app funziona benissimo.

### 5/5 — Ottima app.

*2021-04-01, version 2.0*

Semplice da usare

### 5/5 — Display the temperatures of all rooms in a group

*2021-02-12*

I am new to the thermostat.
How can I look at the temperature of all rooms on a screen?
How many groups can you make?
Can you send alert when the temperature is more than or less than is violated.

### 5/5 — Bien

*2020-12-30, version 2.0*

Um poco complicado para enlazar, pero una vez hecho, funciona bien

### 5/5 — Ottima app. Molto utile

*2020-12-09, version 2.0*

Raccomando questa app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
