# My Benefits — user reviews > 697 indexed App Store user reviews of My Benefits by Virgin Plus, rated 4.10/5 from 40 ratings. - Source: https://appshunter.io/ios/app/my-benefits/id1050437261/reviews - App overview in markdown: https://appshunter.io/ios/app/my-benefits/id1050437261.md - Rating breakdown: 5★ 23 · 4★ 8 · 3★ 2 · 2★ 3 · 1★ 4 ## What do users think of My Benefits? Overall sentiment: positive **Pros** - 👍 Easy to use and navigate - 🚀 Convenient contests and discounts - 💰 Great savings and benefits - 🎉 Fun to enter contests **Cons** - 🐛 Slow app performance and frequent crashes - 🤷‍♀️ Unclear contest rules and low winning odds - 🌍 Limited availability of benefits in certain regions - 🔒 Login issues and account access problems **Commonly reported bugs** - Frequent app crashes and freezes - Inability to log in or access account - Outdated app version not supporting newer devices - Inconsistent app behavior on different network connections **Most requested features** - More diverse and relevant discounts and offers - Improved contest transparency and fairness - Seamless integration with Virgin account - Dark mode option for better visibility ## Newest reviews (20 of 697) ### 3/5 — Fun *2026-08-02, version 3.0.28* Haven’t won anything yet but I’m hopefull ### 4/5 — Virgin Mobile Benefits App *2026-08-02, version 3.0.27* I have never had any problems with the app. I would like to see more varying benefits. I am 60 years old so not a lot of these apply to me. Yes, I like movies and could use an Amazon card but the concert experiences you promote are for a much younger generation. It would be nice if you considered shows at the casino in Windsor, Ontario. You want to send people to Toronto which is fine, but Windsor seems overlooked. There is plenty to do here and we are right across from Detroit, where we often shop and go to theatres and out for Dinner. What about giving out Tigers tickets in the summer or Lions tickets in the fall? We have a lot of things going on here… you should check it out. Stays, parking, restaurants, taxis are a lot less in Windsor than in Toronto! ### 5/5 — Best deal *2026-07-26, version 3.0.27* Just for the benefits alone I would not switch to any other provider ### 5/5 — Giving back *2026-07-25, version 3.0.27* Like that your members have a chance to win ### 5/5 — Great App *2026-07-25, version 3.0.27* Tons of contests to enter. Tons of discounts at top retailers. Discounts on travel. This is my favourite App. ### 3/5 — City choices *2026-07-25, version 3.0.27* The use white in white to select the city needs to be changed. ### 5/5 — Great *2026-07-25, version 3.0.27* Love it ### 5/5 — My virgin *2026-07-23, version 3.0.27* Great contests and deals! ### 5/5 — Never won *2026-07-21, version 3.0.27* But I keep trying to ### 5/5 — Very nice *2026-07-20, version 3.0.27* Its nice to give away prizes ### 5/5 — Fun and Exciting *2026-07-19, version 3.0.27* I highly enjoy My Benefits, with so many available options on discounts in my area. It was an easy decision to go with Virgin. ### 5/5 — Mobile Service *2026-07-19, version 3.0.27* Love my Virgin wireless! Works everywhere! I love using the random coupons I have access to and it’s so easy to enter contests! ### 4/5 — Good *2026-07-19, version 3.0.27* No complaints ### 5/5 — Lots of extra perks *2026-07-18, version 3.0.27* Great perks offered by Virgin Plus mobility including local discounts and raffles for trips and gift cards. They show they appreciate loyal customers! ### 5/5 — I love Virgin Plus *2026-07-18, version 3.0.27* I love the service and the benefits I enjoy as a Virgin Plus Mobile customer. I have absolutely never had a single problem, not even one, in all the years that I’ve been a Virgin Mobile customer. And I’ve been one for so long I don’t even remember when I signed up!! But it was definitely at least 10 years ago! ### 5/5 — Amazing *2026-07-16, version 3.0.26* So fun ### 4/5 — carte a gratter *2026-07-16, version 3.0.27* meilleur chance la prochaine fois ### 4/5 — Easy to Enter Contests *2026-07-16, version 3.0.27* It was easy to find contest events and enter to win. ### 5/5 — Great to get rewards *2026-07-16, version 3.0.26* I love getting rewards for something that I use all the time ### 5/5 — Cool benefits from Virgin! *2026-07-16, version 3.0.26* Great feeling, love having extras and chances to win! Thank you Virgin for your refreshing rates and awesome customer support. ## Most critical reviews (10 lowest-rated) ### 1/5 — No humans *2026-07-11, version 3.0.26* The app is fantastic, it’s just that if you need support you have no access to an actual human being. I spent a good amount of time to try and receive a call back from a human being only to have the AI tell me that none of the times worked and ‘ooops we’re having difficulties with our call back system, bye’! ### 1/5 — Kernels *2026-05-02, version 3.0.25* Nothing on my benefits. Nothing advertised at Kernals. Store only offers this Monday-Thursday. Update app ### 1/5 — I’ve never one *2026-04-05, version 3.0.24* A lot of winners on there but how am I to know that they are just robots ### 1/5 — Not worth it *2026-03-18, version 3.0.24* Never won, probably never will ### 1/5 — Benefits don’t work *2026-03-12, version 3.0.24* I never get to use the benefits even though they’re there so annoying ### 1/5 — 0 value *2026-03-10, version 3.0.24* Offers are garbage ### 1/5 — Impossible offers *2026-03-08, version 3.0.24* You need to buy so much to qualify for offer , still ripping off customers ### 1/5 — Never anything useable… *2026-03-08, version 3.0.24* Same coupons over and over… ### 1/5 — My Benefit *2026-02-10, version 3.0.24* Couple of problems New device shouldn’t attach to a plan should have choice What want pick pay only you take and virgin bucks this can go wards to new phone I think this should be fix feature only valid on android phones this will be easier ### 1/5 — Never win even with 4 phone lines *2026-02-08, version 3.0.24* I Never win even with 4 phone lines ## Most praised reviews (10 highest-rated) ### 5/5 — Great App *2026-08-17, version 3.0.28* The Virgin Plus My Benefits App is always great to use. It is easy to use and does exactly what I need it to do! Just do great!!! ### 5/5 — I didn't know these existed *2026-08-14, version 3.0.28* What great contests! I didn't know these existed! Was so easy to enter each of the contests, and we'll certainly use the PC Plus offer and likely some of the others. ### 5/5 — Vplus *2026-08-11, version 3.0.28* Easy to figure out and use. Chances at prizes is a great plus ### 5/5 — Marvellous *2026-08-11, version 3.0.28* 👍good luck everybody ### 5/5 — Virgin rating *2026-08-03, version 3.0.27* Great ### 5/5 — Phone *2026-08-01, version 3.0.26* Great rewards and service ### 5/5 — Easy to use *2026-07-27, version 3.0.27* Finding and entering rewards and contest is quick and simple ### 5/5 — Amazing *2026-07-26, version 3.0.27* Very good! ### 5/5 — Fun *2026-07-26, version 3.0.27* Nice touch for subscribers ### 5/5 — The Best *2026-07-26, version 3.0.27* The Best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*