# My Boost Mobile

> Boost Mobile Australia app for account management, recharges, and support. (iPhone/iPad app by Telstra Corporation Ltd.)

- Source: https://appshunter.io/ios/app/my-boost-mobile/id1536871973 (this page in markdown: same URL + `.md`)
- Developer: [Telstra Corporation Ltd](https://appshunter.io/developer/315429741)
- Category: Utilities
- Price: Free
- Rating: 3.85/5 from 6,100 App Store ratings · 92 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.1 · 271 MB
- Languages: English
- Released: 2020-12-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/my-boost-mobile/id1536871973/reviews.md

## What is My Boost Mobile?

Boost Mobile Australia customers, the My Boost Mobile app is your go-to for 24/7 account and service control. Check your balance, recharge on the go, stay on top of your usage and get support from our team of experts.

Your account, your way.

With the My Boost Mobile app, you can:

•	Activate an eSIM: Get connected in just a few taps (compatible devices only).
•	Recharge your Prepaid service: Recharge, set up and manage Auto Recharge, grab an international roaming pack and view your plan details.
•	Manage your service: Check balances, monitor usage, review recharge history, and check for outages.
•	Manage your account: Update personal details, manage payment methods, and cut down on dodgy texts with built-in scam message filters.
•	Help & support: Message or call us directly or browse FAQs and troubleshooting guides.

For the best experience, sign in with your username and password to access everything in one place. 

This app is for use of Boost Mobile Australia customers only. Boost Mobile has full coverage of the Telstra Prepaid Mobile Network. Learn more at boost.com.au.

## Key features

- Activate eSIM
- Recharge prepaid services
- Monitor data usage
- Manage payment methods
- Scam message filters
- Access support

## Recent user reviews (10 of 92)

All indexed reviews: https://appshunter.io/ios/app/my-boost-mobile/id1536871973/reviews.md

### 1/5 — Paying far too much

*2026-08-22, version 35.0.102355*

Don’t understand how huge gigabytes used up.

### 1/5 — CONVERT TO AUTO RECHARGE

*2026-08-18, version 35.0.102355*

Despite all the clear “help” screens and how easy it is to convert prepaid to AUTORECHARGE none of it works. So frustrating. My second attempt and another hour or more going down rabbit holes to dead ends. NOT IMPRESSED TELSTRA/BOOST. A REAL DUD.

### 1/5 — No one know how to solve problem

*2026-08-10, version 35.0.102355*

I have been transferred and transferred and the app is not working for my eSIM, and no one knows how to solve it. Wouldn’t say is all staff problems, but the app need to work and improved ! Never use this services again

### 1/5 — Doesn’t work

*2026-08-10, version 35.0.102355*

Not able buy a eSIM waste of everyone’s time!!!

### 1/5 — Poor design, barely usable

*2026-08-09, version 35.0.102355*

Managing payments is a right PITA with this app. Auto recharge always fails since you are out of data, they don’t even allow data to the recharge portal.  If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved. Boost App is utter rubbish

### 5/5 — FIVE STARS ALL THE WAY!👌

*2026-08-07, version 35.0.102355*

Just joined Boost and it is definitely the best value for money purchase, fast & efficient service  and wow amazing user friendly APP. 
A big lesson for other service providers as this is the best value for money and service on the market! 👌👌👌👏👏👏🙏🙏🙏

### 1/5 — Awful service

*2026-08-02, version 35.0.102355*

Asked for a refund after less than 20 hours as I dint like the service provided and they told me no…

### 5/5 — Excellent work

*2026-07-15, version 35.0.102355*

Great Service and when there’s a problem you Guys are always equal to it and more. Be Proud 🥳

### 3/5 — Poor design, barely usable

*2026-07-13, version 35.0.102355*

Managing payments is a right PITA with this app. If you need to update a card because autorecharge had failed, you cant. If you want to contact support, it’s all robots who cant understand anything. Many of the messages shown are woefully vague and clicking information messages doesn’t clarify their reason or meaning. Most of the most useful information the app gives you access to is hidden away behind menus. Should have much more detailed meaningful information on the dashboard. Doesn’t feel like humans were involved.

### 1/5 — Sometimes not working

*2026-07-08, version 35.0.102355*

I can’t recharge

## Frequently asked questions about My Boost Mobile

### What can I do with My Boost Mobile?

My Boost Mobile allows you to check your balance, recharge your prepaid service, monitor your data usage, activate an eSIM, manage your personal details and payment methods, and access customer support.

### Is My Boost Mobile free to use?

Yes, the My Boost Mobile app is free to download and use for Boost Mobile Australia customers.

### What devices is My Boost Mobile compatible with?

The app is designed for Boost Mobile Australia customers and requires a compatible device for features like eSIM activation. Specific compatibility details are not provided.

### How often is My Boost Mobile updated?

The latest version, 34.1.99186, was released on March 31, 2026. While specific update frequency isn't detailed, this indicates ongoing development and support.

### What is the user rating for My Boost Mobile?

My Boost Mobile has an average rating of 3.9 stars based on 6,100 ratings, suggesting generally positive user experiences.

### Does My Boost Mobile offer customer support?

Yes, the app provides direct messaging and calling options to customer support, as well as access to FAQs and troubleshooting guides.

### Can I manage my payment methods in My Boost Mobile?

Yes, you can update and manage your payment methods directly within the My Boost Mobile app for convenient account management.

### Does My Boost Mobile have scam message filters?

Yes, the app includes built-in scam message filters to help reduce unwanted or fraudulent text messages.

## Version history (last 2 releases)

### 35.0.102355 — 2026-06-22

Bug fixes & enhancements

### 34.1.99186 — 2026-03-31

Bug fixes & enhancements

## More apps by Telstra Corporation Ltd

- [My Telstra](https://appshunter.io/ios/app/my-telstra/id543829966)
- [Belong](https://appshunter.io/ios/app/belong/id929905619)
- [Telstra Connect](https://appshunter.io/ios/app/telstra-connect/id1311148671)
- [Telstra Track and Monitor](https://appshunter.io/ios/app/telstra-track-and-monitor/id1483695256)
- [InfraCo ISR](https://appshunter.io/ios/app/infraco-isr/id1669393244)

All apps by Telstra Corporation Ltd: https://appshunter.io/developer/315429741

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
